- Thread starter
- #1
Just received a call from my dealership right now. All current and NON-SCHEDULED hybrid orders will not be fulfilled for the 2022 model year. If you haven't been scheduled yet...you will not get a 2022 Hybrid.
I am absolutely livid right now. I ordered my Maverick on June 10th, passed over scheduling every week, contacted my dealership every week the past 2 weeks asking for an update, but they never responded back yesterday...and now just did this morning. He broke the news to me that my 2022 hybrid will not get made, and gave me the option to roll my order over to 2023s, which he expects to start taking orders for in mid March.
He told me he has to make a lot of unfortunate calls today. I'm sure many of you will get bad news soon too.
I was dumbstruck and couldn't even think and comprehend what he was saying, even though this exact situation has been in the back of my mind and posted about it before and what I feared for over a month now.
I was one of the first people in the entire country to order a 2022 Maverick...and now I won't even get one.
Edit- Update, have been on hold trying to call the main Ford line now for awhile. My only concern now is if my dealership completely canceled my order.
Edit 2- Ford customer service confirmed that my order was still good to go and that I'm still in the queue and they are still making hybrids this year. I was happy and relieved so I called my dealership back...they told me my order was still active...but will just get rolled over to 2023s hybrids since they won't be scheduling anymore 2022 hybrids.
...Currently on hold calling Ford customer service again...
Final edit- New customer rep told me the same thing, my order is still in the system as processing and not scheduled (mentioned how splash guards are on backorder) but said if the DEALER said I won't get a hybrid, it probably means they ran out of allocations and yes, my 2022 would turn into a 2023.
I'm never ordering from a small dealership ever again.
I am absolutely livid right now. I ordered my Maverick on June 10th, passed over scheduling every week, contacted my dealership every week the past 2 weeks asking for an update, but they never responded back yesterday...and now just did this morning. He broke the news to me that my 2022 hybrid will not get made, and gave me the option to roll my order over to 2023s, which he expects to start taking orders for in mid March.
He told me he has to make a lot of unfortunate calls today. I'm sure many of you will get bad news soon too.
I was dumbstruck and couldn't even think and comprehend what he was saying, even though this exact situation has been in the back of my mind and posted about it before and what I feared for over a month now.
I was one of the first people in the entire country to order a 2022 Maverick...and now I won't even get one.
Edit- Update, have been on hold trying to call the main Ford line now for awhile. My only concern now is if my dealership completely canceled my order.
Edit 2- Ford customer service confirmed that my order was still good to go and that I'm still in the queue and they are still making hybrids this year. I was happy and relieved so I called my dealership back...they told me my order was still active...but will just get rolled over to 2023s hybrids since they won't be scheduling anymore 2022 hybrids.
...Currently on hold calling Ford customer service again...
Final edit- New customer rep told me the same thing, my order is still in the system as processing and not scheduled (mentioned how splash guards are on backorder) but said if the DEALER said I won't get a hybrid, it probably means they ran out of allocations and yes, my 2022 would turn into a 2023.
I'm never ordering from a small dealership ever again.
Sponsored
Last edited: