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What is Ford doing for its customers

Impetus19

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How many other models of any car that have hybrid options do customers order 35% of the time?
Not really sure your point but Rav4 sales are 48% hybrid/52% ice
And the % of hybrid sales is rapidly increasing.
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MinntoMich

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What is the advantage of american built?
I think the quality is no worse depending on the model and you have the satisfaction of knowing your keeping an American employed in the manufacturing industry who may have a mortgage and a family to take care of and who makes a decent wage given the times. No problem here with Mexican or Canadian workers wanting the same thing and we all do but it's nice when your the one helping to make a difference here. I guess that would be a personal preference.

That being said the price point and utility on the Maverick is hard to beat, that and the hybrid powertrain.
 

fossil

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$39,900 sales price on the Cyber. $22,500 for the Maverick
I've heard as many Elon false promises as you have, the $40k is 2 years old. Recently asked he would not commit to any price. Just for reference a Plaid is $125K so I'm guessing based on the market $60K for a base model, one few will want.
 

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CRM

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Next time put together a department that can find out what parts you have and do not have before building a truck you cannot make.
 

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Ford is finally pissing me off. I am not upset by the things that Ford has little control of like chips and supplier delays, but I am concerned that they are doing little to meet what their customers want. For close to 2 years now they cannot build enough cars due to their manufacturing limitations. Only one plant shared with several different models. Could they not change over production in a second plant? Then Ford takes orders for 23 models and books more orders than they want to make. There are way more orders for hybris and XL so instead of trying to meet that demand, the customer can compromise from what they want, and Ford will now be happy to allow changes to engines and models. OK, so the order gets changed to a model and engine that Ford wants, and they look at the order in 8 months and do not build it because the customer had the nerve to order mud flaps, but Ford does not have mud flaps so instead of contacting the very patient customer the order can just get transferred to next year model.
Ford did a very good job identifying a new market and had great potential in dominating with small pick-ups but all they did was to tell Toyota, Ram, Hyundai, Chevy and all the rest to come on in we are showing the way to make money because we do not have the management commitment to build trucks and make happy customers. Could you imagine how many Mavericks would be on the road today if Ford would just have bult them, but I am seeing a lot of Sants Cruz in the area.
Congratulations on your rant about Ford. Nothing is going to change by complaining.

You have a few choices:

1. End your misery of waiting and take action rather than sitting on the porch with the puppies.

By taking action, you can do like I did when I got impatient waiting for my order. Start contacting every Ford dealer as far away as your willing to travel to see if they either have a dealer stock ordered or customer canceled order. If they don’t, ask them to look for ones that will be coming in. If none, ask to get on their waiting list. It took me a few weeks each time I searched, but in January, I bought an XL that I thought would hold me over until the one I ordered came in. Then I traded the XL in for an XLT w/lux that a dealer called me back on when a customer canceled his order. And when I got the production email, at least 6 delay emails, the ‘22 cancellation email, then notified that the ‘23 I ordered had too many constraints, plus a call from my ordering dealership that they didn’t have enough allocations to fulfill my order, I took action again to find a Lariat w/CP, and the lux pkg, which I found and bought on 10/26.

It took work. I took action and initiative, which you can do too.

2. If the Santa Cruz is appealing to you, and available, then end your misery and buy it. Keep in mind that they don’t offer a hybrid engine yet, and gas mileage isn’t all that great. It’s based off of a Tucson chassis. I had a 2019 Tucson, and it wasn’t the smoothest riding vehicle. Just be aware of that.

So, are you going to take action, or let Ford’s actions make you miserable? It’s up to you.
 

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Hyundai will take custom orders through the dealer. I talked to a dealer before I bought and they would do a custom order for me but I found one I wanted on a lot
When I talked to them, in August, they would take an "order" but it was handled differently than Ford. You could say what you wanted but it all depended on what the factory made and what was sent to dealer. When a vehicle arrived they would call and you had the option of buying it. There was no price protection. You were not guaranteed what was on it it was just what came in off the truck.
 

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I've heard as many Elon false promises as you have, the $40k is 2 years old. Recently asked he would not commit to any price. Just for reference a Plaid is $125K so I'm guessing based on the market $60K for a base model, one few will want.
Yup
That is why I cancelled my Cyber and got the Maverick
 
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BuddyS

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I love when highly opinionated, but totally uninformed people explain "how bidness oughtta work" on this site.
Keep it comin' guys.
Exactly. Look at the average person and their personal problems. Ask them if they could have their life completely turned around and running perfectly in 2 years. No one could do that. But they think that if a few people just took their advice that an entire multi-national corporation – affected by thousands of outside factors wildly beyond its control – could transform into THEIR PERSONAL VISION of what a company should be.
 

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Raw plant capacity is not what's holding back Maverick production numbers. Ford completed a plant upgrade at the Hermosillo plant raising its capacity to 320K+ units/year. The next gen Transit Connect was rumored for production at this plant until it was cancelled. Ford's limited by component supply and possibly labor and marketing strategy.
 

OrangeBlue

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Wow!
That was a lotta words.

I only read 7 of them, but I can tell it means a lot to you.

I spent 17 years in corporate IT, eventually becoming the Director of storage and backup/recovery systems worldwide in a Fortune 200 technology company. As a result, I worked closely with applications development teams and was the technical lead or project lead on 3 different enterprise projects.

One of the more frustrating parts of that was the tendency of businesspeople to buy best in class software, then demand that it be modified to match existing processes and workflows, thereby sacrificing much of the value of the software. When a very high-profile ERP project failed, the CEO decreed that the business would adapt to the software, not the other way around. He also made every line of business executive bet their badges on the project to eliminate things like pocket vetos and resistance to change.

BTW, prior to the rollout of the successful ERP project, we had teams going out and training users on the new system to make sure we transitioned cleanly and didn't sink the quarter.

Not long after that project ended, I left IT and spent the next 8 years teaching college-hire salespeople how to talk technology with IT managers and do it in business value terms. That beat the heck out of beating my head against the IT wall.
 

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That is a pretty simplistic viewpoint. When you buy a vehicle, a small fraction of the money goes to the assembly line workers, and a large portion goes to the company. If someone is concerned about supporting America economically, then they would be better off supporting an American company like Ford instead of sending their money to South Korea.
Buy American. Build American
 

Starwatcher

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Raw plant capacity is not what's holding back Maverick production numbers. Ford completed a plant upgrade at the Hermosillo plant raising its capacity to 320K+ units/year. The next gen Transit Connect was rumored for production at this plant until it was cancelled. Ford's limited by component supply and possibly labor and marketing strategy.
Poor planning all the way around.
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