- First Name
- Chris
- Joined
- Sep 27, 2021
- Threads
- 3
- Messages
- 386
- Reaction score
- 483
- Location
- Puyallup, Washington
- Vehicle(s)
- 21' EcoSport SES, 22' Lariat Lux FX4 Eco Mav
- Engine
- 2.0L EcoBoost
- Thread starter
- #1
Well after the debacle on here when they gave away a fellow posters order, I was fortunate to report back that I got my delivery there A-OK. That said, I am done with that dealership and won't set foot back on there property. After 5 weeks of ownership while stopped, my windshield popped like a balloon. That's exactly what it sounded like. I immediately had a foot long crack. So I called and scheduled an appointment with Titus-Will Ford Tacoma. Drove out of my way to get there, when they refused to even look at it, and argued with me that Ford would never warranty a windshield. Mind you this is a week later and at this point my foot long crack is now two feet. So I said fine, I'll use my insurance and they still refused to even look at it, telling my I had to get permission from my insurance first. Ummm What? So after they wasted my time I called another Ford Dealer in the area, they looked at it that day, agreed it met the standard to submit for a warranty claim as it appears to be a defect and I am waiting to hear back from Ford. I bought two brand new vehicles at Titus-Will Tacoma Ford this year and they have lost my business for good. I regret that I ever did business with them.
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