Seperate C and USB port

[DawnH]

My separate console port is hit and miss with connecting my Android to my display screen. The C works better but still cuts out and turns off my navigation. I can remove the port from console but can't unhook one of the two connection wires so I can replace. One connection unplugged by pulling and the other by grasping somewhere on the connector. The new port is around $150.00 but the labor to unhook will be hundreds.

Any recommendations. Truck out of warranty.

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[mPwalters]

I recently purchased a 2023 model and had the same issue. My model requires a connection via USB cable to use Android Auto. I was experiencing random drops/disconnections as my USB cables (USB-A and USB-C) were randomly disconnecting from the port. Not falling out; just loose enough so that I would drop Android Auto. In reading this forum, I learned that USB port looseness was a common issue.

To address the problem, I did two things. First, I took the end of my USB-A cable and placed two layers of scotch tape around three sides of the metal plug. This provided enough of a "shim" that the cable no longer randomly became loose. I left the cable connected, never unplugging it so the shimming effect would not be lost.

Second, I purchased a wireless CarPlay/Android Auto Adapter. This device plugs into the USB port and converts the connection to wireless, using Bluetooth and WiFi connection from your phone. I purchased a Monster Wireless CarPlay Adapter as it is box-shaped, allowing me to mount it underneath the USB ports using velcro. I also bought a short three-inch USB cable (adding scotch tape to shim) to connect to the box.

Everything is now tucked out of the way, my USB-A cable is secure, and my phone eventually connects to Android Auto as I start the truck. It has been working for the last two months.

This may not be your issue and I hope my story helps.

 

[Tbone289]

My separate console port is hit and miss with connecting my Android to my display screen. The C works better but still cuts out and turns off my navigation. I can remove the port from console but can't unhook one of the two connection wires so I can replace. One connection unplugged by pulling and the other by grasping somewhere on the connector. The new port is around $150.00 but the labor to unhook will be hundreds.

Any recommendations. Truck out of warranty.

You can buy the OEM USB hub new on ebay for considerably less than that and replace it yourself in 2-3 minutes.

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