Scumbag move by Crain Ford Jacksonville Arkansas

[Champ]

If contracts were as useless as you claim, people wouldn't go to the trouble to make them. And enforcing contracts is not that difficult. In fact, the article you cited concludes this way:

Contracts don't have to be "elaborate." The standard sales contracts used by most car dealers (not installment sales contracts) usually run about one page, front and back. Most states have adopted the Uniform Commercial Code (UCC), which fleshes out most of the necessary provisions for such contracts.

The problems people have complained about here almost never involve a dealer breaking a signed contract. Instead, they involve (1) dealers choreographing the ordering process so that the buyer thinks they have a contract when in fact they don't, or (2) dealers bullying people to walk away if they do have a contract.

So you flunked contract law? From whom and what exactly are you contracting for, regarding "buying" from a "dealer"? How many "SUBJECT TO " clauses? Whose contract are you signing, who witnessed it and who prepared it? Was it reviewed by your attorney? Did their firm tell you what a third party is and what an out is? Ever seen a contract from a business that protects a purchaser from all contingencies. Did you learn in law school what they call a lawyer who represents them-self? Thought not. No advice is better than bad advice!
It is possible to get out of a contract without being sued if you can no longer perform your obligations due to a particular circumstance or event. “Impossibility of performance” is grounds for contract termination because circumstances beyond the control of the contractual party prevent performance. Sorry, contract called for delivery Tuesday? Ford didn't deliver it yet, sorry! But we'll have one similar to your order Wednesday! Let's prepare a new contract!

How to Get out of a Legal Contract Without Being Sued - Small ...

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[DryHeat]

So you flunked contract law? From whom and what exactly are you contracting for, regarding "buying" from a "dealer"? How many "SUBJECT TO " clauses? Whose contract are you signing, who witnessed it and who prepared it? Was it reviewed by your attorney? Did their firm tell you what a third party is and what an out is? Ever seen a contract from a business that protects a purchaser from all contingencies. Did you learn in law school what they call a lawyer who represents them-self? Thought not. No advice is better than bad advice!
It is possible to get out of a contract without being sued if you can no longer perform your obligations due to a particular circumstance or event. “Impossibility of performance” is grounds for contract termination because circumstances beyond the control of the contractual party prevent performance. Sorry, contract called for delivery Tuesday? Ford didn't deliver it yet, sorry! But we'll have one similar to your order Wednesday! Let's prepare a new contract!
How to Get out of a Legal Contract Without Being Sued - Small ...

Your questions (and personal attacks) are pretty tedious, but I'll try to answer some of them as if you actually wanted to know. Not because you will learn anything, but because someone else might.

From whom and what exactly are you contracting for, regarding "buying" from a "dealer"? If you have read (and understood) an automobile sales contract, you know that you are contracting with the dealership for the purchase of an automobile. Do you think it's about something else? If so, what?

How many "SUBJECT TO" clauses? There are four condition clauses that provide relief from the exact terms of the agreement when: (1) the manufacturer does not produce the vehicle, (2) the trade-in has lost value since the contract appraisal, (3) the buyer can't produce the title for the trade-in, or (4) financing doesn't go through. Does your contract contain something more? If so, what?

Whose contract are you signing, who witnessed it and who prepared it? The dealer prepares the contract. I read it and sign it. Witnesses are not required. Do you think witnesses are required? If so, why?

Did [your attorney] tell you what a third party is and what an out is? Who do you think is a third party to this sales contract and how do you think that affects the buyer's rights?

It is possible to get out of a contract without being sued if you can no longer perform your obligations due to a particular circumstance or event. That's true but laughably irrelevant, because that's not what happened here. The dealer has the truck on the lot but won't deliver it. Do you believe that refusal to deliver the truck constitutes an "impossibility defense"? If so, why do you think that?

Ok... I've put some effort into answering you questions in as nice a way as I can. Which was not easy, given that you started with, "So you flunked contract law?" (I didn't, but thanks for asking.) So, forgive me for saying that these are painfully ill-informed questions asked by someone who has access to Google but has no real understanding of the subject. (Sorry, but I didn't want you to think that it went unnoticed.)

 

[BeeBro]

If you custom order a Ford vehicle and want to pay MSRP, please do NOT use this dealer. You've been warned!

This is my experience with this dealer. I just want to get the truth out about my experience.

After reading tons of websites and forums I decided to order a Maverick. In August 2021 I went on Ford's Maverick configuration website and ordered a Maverick Lariat Lux Hybrid. The MSRP was 31k. I'm new to my area and randomly selected a dealership close by.
I went to the dealership and asked 2 questions based on my research and reports on Bronco markups.

1. Are you guys going to charge a deposit on my order? The sales manager said, "No".
2. Are you guys going to sell me the Maverick at MSRP? The same sales manager said, "Yes, we will add a dock fee less than 200 bucks".

They copied my DL and I signed paperwork. I was not given a copy. Months later I realized this could be a mistake.

Months went by while I patiently read about deliveries and dealer experiences on the Maverick Chat forums. I also read about Ford's disappointment with dealerships marking up custom orders like mine. I also learned many dealerships are indeed selling Mavericks and Broncos at MSRP. I even learned about Smart Vincent, a dealer tool to see what promos were available during the order process.

Months go by..

My sales person texted me that my Maverick had arrived at the dealership. I told them I was closing on a house in around 5 business days and I was buying it for sure!

I got a text back, "no problem we'll keep it in the showroom til then".

The next day I get a text that the GM was adding 5000 dollars to my vehicle. I mentioned that I was told the vehicle would be sold to me at MSRP. They said that's a decision coming from the GM.

Based on what I had seen on YouTube videos and the Maverick Chat site I called the Ford complaint line several times.

Responses ranged from, "The dealers can do what they want. " to "Ford is penalizing dealerships if they charge over MSRP on custom orders by reducing allocations."

One person on the complaint line even said,"Because of franchise law Ford is limited on what they can do." They mentioned, "try talking to the GM at the dealer".

So that's what I did.

After arriving at the dealership. (haven't closed on my house yet) I politely asked to speak with the GM. My salesperson escorted me to the GMs office and told the GM, "I was just letting the customer know we are adding a market adjustment of 5000 dollars to his Maverick. The GM said and I quote," No, the markup 7500"!

After waiting 8 months only to get sucker punched by the dealership.

Trying to keep my cool I stepped into the GMs office.

I told my story as above, and about the 2 questions I asked.

The GM responded, "We instruct all of our sales people that we don't sell any custom orders at MSRP. If you don't buy it we will sell it for 10 thousand over MSRP."

My response, "Is it possible that my order went in before your instructions to you sales team?" This was 8 months ago.

I also mentioned the recent communication from Ford to dealerships about charging over MSRP on custom orders.

Long story short. He wouldn't budge from 7500 over MSRP until I showed him my text from the sales manager the day before that showed the 5000 markup.

Why am I negotiating a 5k markup?

After closing on my house I ended the truck with the 5000 dollar markup.
Gues what happens next they try to sell it to me at 4.9 percent interest. I had to insist they look it up on Smart Vincent and only then they gave me the 1.9 interest that was on Ford's website when I configured my truck.

Can't wait for the Ford survey.

I've got 5 thousand reasons to expose this dealership and warn others.

Please repost my story.

Love the truck, hate my deal.

My Maverick was also marked up a few thousand dollars but I did need it so I purchased it. The insulting part was getting my Maverick information purchased downloaded on the Ford Free Pass for my discounts at my local Ford dealer. I called JONES Ford back in Savannah Tenn and asked how to get my points downloaded as Ford suggested and Amelia at Jones Ford was unbelievably rude. I’m 66 and fairly tech challenged and I was at work and she insisted that she tell me how to do this over the phone and I could do it later. I tried to explain to her I wasn’t that tech savvy and I was at work and she hung up on me. I paid cash for the vehicle $36,600 awd 2.0 no other bells n whistles and $750 for them to deliver it 350 miles. What a sad experience I sure wish my great Ford service dealer Chestatee Ford could of got this truck for me.

 

[Vinnyc123]

If you custom order a Ford vehicle and want to pay MSRP, please do NOT use this dealer. You've been warned!

This is my experience with this dealer. I just want to get the truth out about my experience.

After reading tons of websites and forums I decided to order a Maverick. In August 2021 I went on Ford's Maverick configuration website and ordered a Maverick Lariat Lux Hybrid. The MSRP was 31k. I'm new to my area and randomly selected a dealership close by.
I went to the dealership and asked 2 questions based on my research and reports on Bronco markups.

1. Are you guys going to charge a deposit on my order? The sales manager said, "No".
2. Are you guys going to sell me the Maverick at MSRP? The same sales manager said, "Yes, we will add a dock fee less than 200 bucks".

They copied my DL and I signed paperwork. I was not given a copy. Months later I realized this could be a mistake.

Months went by while I patiently read about deliveries and dealer experiences on the Maverick Chat forums. I also read about Ford's disappointment with dealerships marking up custom orders like mine. I also learned many dealerships are indeed selling Mavericks and Broncos at MSRP. I even learned about Smart Vincent, a dealer tool to see what promos were available during the order process.

Months go by..

My sales person texted me that my Maverick had arrived at the dealership. I told them I was closing on a house in around 5 business days and I was buying it for sure!

I got a text back, "no problem we'll keep it in the showroom til then".

The next day I get a text that the GM was adding 5000 dollars to my vehicle. I mentioned that I was told the vehicle would be sold to me at MSRP. They said that's a decision coming from the GM.

Based on what I had seen on YouTube videos and the Maverick Chat site I called the Ford complaint line several times.

Responses ranged from, "The dealers can do what they want. " to "Ford is penalizing dealerships if they charge over MSRP on custom orders by reducing allocations."

One person on the complaint line even said,"Because of franchise law Ford is limited on what they can do." They mentioned, "try talking to the GM at the dealer".

So that's what I did.

After arriving at the dealership. (haven't closed on my house yet) I politely asked to speak with the GM. My salesperson escorted me to the GMs office and told the GM, "I was just letting the customer know we are adding a market adjustment of 5000 dollars to his Maverick. The GM said and I quote," No, the markup 7500"!

After waiting 8 months only to get sucker punched by the dealership.

Trying to keep my cool I stepped into the GMs office.

I told my story as above, and about the 2 questions I asked.

The GM responded, "We instruct all of our sales people that we don't sell any custom orders at MSRP. If you don't buy it we will sell it for 10 thousand over MSRP."

My response, "Is it possible that my order went in before your instructions to you sales team?" This was 8 months ago.

I also mentioned the recent communication from Ford to dealerships about charging over MSRP on custom orders.

Long story short. He wouldn't budge from 7500 over MSRP until I showed him my text from the sales manager the day before that showed the 5000 markup.

Why am I negotiating a 5k markup?

After closing on my house I ended the truck with the 5000 dollar markup.
Gues what happens next they try to sell it to me at 4.9 percent interest. I had to insist they look it up on Smart Vincent and only then they gave me the 1.9 interest that was on Ford's website when I configured my truck.

Can't wait for the Ford survey.

I've got 5 thousand reasons to expose this dealership and warn others.

Please repost my story.

Love the truck, hate my deal.

Sorry you had this experience, thanks for sharing these dealerships will not be forgotten

 

[Ron Neal]

My only comment is by no means a defense fo Ford or its dealers but when a lot of us ordered Mavericks early last year with no deposit and were told MSRP or less in some cases I don't think the dealers or even Ford realized they had such a hot commodity on their hands and then when dealers realized they could jack up the price the die was cast. Prolly not a lot we can do because I doubt any of us had a signed and counter signed contract from the dealer. I was fortunate enough that the guys in Philly sold me a Mav late last year for the then advertised 4% below invoice and no fluff add ons. Good on them.
I sympathize with the OP since he wasn't treated fairly by the dealer and I don't like car dealers and some their antics to make a profit, there are a few honest ones but hard to find at times.
I am not a lawyer but just your average Joe shit the rag man so this is just my opinion that car dealers are generally scumbags with the occasional more honest one scattered about.
Speaking of lawyers I consider them no better than car dealers and where I live every other commercial on TV is some lawyer saying they can get you more money from a car accident.
And we all know who eventually pays for this.

 

[Dun4791]

All the back and forth between members is funny. Contract law blah blah blah…

Buy it or don’t. Just don’t complain about ADM if you paid it. It evidently was acceptable to you to get ripped off.

 

[Dun4791]

I was wondering about that.... I completely missed it.


If a dealer dealer does this kind of shady business to me, he's going to find himself hunted. I'll give him good reason to get out of the business. Luckily, I also ordered two trucks from two different dealerships so try to cover my ass.

Tough guy

 

[V2WIN]

If you custom order a Ford vehicle and want to pay MSRP, please do NOT use this dealer. You've been warned!

This is my experience with this dealer. I just want to get the truth out about my experience.

After reading tons of websites and forums I decided to order a Maverick. In August 2021 I went on Ford's Maverick configuration website and ordered a Maverick Lariat Lux Hybrid. The MSRP was 31k. I'm new to my area and randomly selected a dealership close by.
I went to the dealership and asked 2 questions based on my research and reports on Bronco markups.

1. Are you guys going to charge a deposit on my order? The sales manager said, "No".
2. Are you guys going to sell me the Maverick at MSRP? The same sales manager said, "Yes, we will add a dock fee less than 200 bucks".

They copied my DL and I signed paperwork. I was not given a copy. Months later I realized this could be a mistake.

Months went by while I patiently read about deliveries and dealer experiences on the Maverick Chat forums. I also read about Ford's disappointment with dealerships marking up custom orders like mine. I also learned many dealerships are indeed selling Mavericks and Broncos at MSRP. I even learned about Smart Vincent, a dealer tool to see what promos were available during the order process.

Months go by..

My sales person texted me that my Maverick had arrived at the dealership. I told them I was closing on a house in around 5 business days and I was buying it for sure!

I got a text back, "no problem we'll keep it in the showroom til then".

The next day I get a text that the GM was adding 5000 dollars to my vehicle. I mentioned that I was told the vehicle would be sold to me at MSRP. They said that's a decision coming from the GM.

Based on what I had seen on YouTube videos and the Maverick Chat site I called the Ford complaint line several times.

Responses ranged from, "The dealers can do what they want. " to "Ford is penalizing dealerships if they charge over MSRP on custom orders by reducing allocations."

One person on the complaint line even said,"Because of franchise law Ford is limited on what they can do." They mentioned, "try talking to the GM at the dealer".

So that's what I did.

After arriving at the dealership. (haven't closed on my house yet) I politely asked to speak with the GM. My salesperson escorted me to the GMs office and told the GM, "I was just letting the customer know we are adding a market adjustment of 5000 dollars to his Maverick. The GM said and I quote," No, the markup 7500"!

After waiting 8 months only to get sucker punched by the dealership.

Trying to keep my cool I stepped into the GMs office.

I told my story as above, and about the 2 questions I asked.

The GM responded, "We instruct all of our sales people that we don't sell any custom orders at MSRP. If you don't buy it we will sell it for 10 thousand over MSRP."

My response, "Is it possible that my order went in before your instructions to you sales team?" This was 8 months ago.

I also mentioned the recent communication from Ford to dealerships about charging over MSRP on custom orders.

Long story short. He wouldn't budge from 7500 over MSRP until I showed him my text from the sales manager the day before that showed the 5000 markup.

Why am I negotiating a 5k markup?

After closing on my house I ended the truck with the 5000 dollar markup.
Gues what happens next they try to sell it to me at 4.9 percent interest. I had to insist they look it up on Smart Vincent and only then they gave me the 1.9 interest that was on Ford's website when I configured my truck.

Can't wait for the Ford survey.

I've got 5 thousand reasons to expose this dealership and warn others.

Please repost my story.

Love the truck, hate my deal.

My truck has been built, but not shipped. I'm holding my breath the dealer doesn't play. I am mentally prepared to walk which the dealer will love, otherwise I will never buy another Ford again. I will tell my story to all that will listen. How can Ford think this business model of order at msrp will work with disgusting dealerships? 3 more weeks will either make me happy or see me never buy a Ford again.

 

[caj]

... Prolly not a lot we can do because I doubt any of us had a signed and counter signed contract from the dealer. I was fortunate enough that the guys in Philly sold me a Mav late last year for the then advertised 4% below invoice and no fluff add ons. Good on them.
...

This is what I don't understand. all sorts of stories here by buyers getting screwed. and none of them thought to get the signed purchase order? That was part of the reservation process as i recall. i "built the vehicle on the website. that got transmitted to the local dealer. he called me - i went in - went over the order. printed out the purchase order, I signed it, the Sales Manager signed it - I Took My Copy Home - put it in a file and waited.
Vehicle arrived - I had already arranged financing - went in - double checked final price against the offer sheet - all good. I drove off with my maverick 45 minutes after i showed up.

In most of these "buyer got screwed by dealer" stories i see, there is almost inevitably some sort of delay based on financing not being not arranged and squared away, and the buyer wants the dealer to wait for a couple days - or a week, to allow them to get the financing in place. So why would the dealer do that? that's a red flag - maybe the buyer can get it financed - maybe not - but your asking them to hold on to a red hot commodity based on the purchasers word that they will have the money in a couple days or week.

I have not seen a single buyer here or anywhere else complain about getting screwed by a dealer - IF they have the signed buyers agreement - and financing figured out. its pretty simple.

I'm not defending dealers - all of these things, the signed order and having financing arranged, are specifically to cut off the dealer from weaseling out of the deal, and a certain % will always try to - so thats why you lock them in!.

 

[JibbersCrabst]

If you custom order a Ford vehicle and want to pay MSRP, please do NOT use this dealer. You've been warned!

This is my experience with this dealer. I just want to get the truth out about my experience.

After reading tons of websites and forums I decided to order a Maverick. In August 2021 I went on Ford's Maverick configuration website and ordered a Maverick Lariat Lux Hybrid. The MSRP was 31k. I'm new to my area and randomly selected a dealership close by.
I went to the dealership and asked 2 questions based on my research and reports on Bronco markups.

1. Are you guys going to charge a deposit on my order? The sales manager said, "No".
2. Are you guys going to sell me the Maverick at MSRP? The same sales manager said, "Yes, we will add a dock fee less than 200 bucks".

They copied my DL and I signed paperwork. I was not given a copy. Months later I realized this could be a mistake.

Months went by while I patiently read about deliveries and dealer experiences on the Maverick Chat forums. I also read about Ford's disappointment with dealerships marking up custom orders like mine. I also learned many dealerships are indeed selling Mavericks and Broncos at MSRP. I even learned about Smart Vincent, a dealer tool to see what promos were available during the order process.

Months go by..

My sales person texted me that my Maverick had arrived at the dealership. I told them I was closing on a house in around 5 business days and I was buying it for sure!

I got a text back, "no problem we'll keep it in the showroom til then".

The next day I get a text that the GM was adding 5000 dollars to my vehicle. I mentioned that I was told the vehicle would be sold to me at MSRP. They said that's a decision coming from the GM.

Based on what I had seen on YouTube videos and the Maverick Chat site I called the Ford complaint line several times.

Responses ranged from, "The dealers can do what they want. " to "Ford is penalizing dealerships if they charge over MSRP on custom orders by reducing allocations."

One person on the complaint line even said,"Because of franchise law Ford is limited on what they can do." They mentioned, "try talking to the GM at the dealer".

So that's what I did.

After arriving at the dealership. (haven't closed on my house yet) I politely asked to speak with the GM. My salesperson escorted me to the GMs office and told the GM, "I was just letting the customer know we are adding a market adjustment of 5000 dollars to his Maverick. The GM said and I quote," No, the markup 7500"!

After waiting 8 months only to get sucker punched by the dealership.

Trying to keep my cool I stepped into the GMs office.

I told my story as above, and about the 2 questions I asked.

The GM responded, "We instruct all of our sales people that we don't sell any custom orders at MSRP. If you don't buy it we will sell it for 10 thousand over MSRP."

My response, "Is it possible that my order went in before your instructions to you sales team?" This was 8 months ago.

I also mentioned the recent communication from Ford to dealerships about charging over MSRP on custom orders.

Long story short. He wouldn't budge from 7500 over MSRP until I showed him my text from the sales manager the day before that showed the 5000 markup.

Why am I negotiating a 5k markup?

After closing on my house I ended the truck with the 5000 dollar markup.
Gues what happens next they try to sell it to me at 4.9 percent interest. I had to insist they look it up on Smart Vincent and only then they gave me the 1.9 interest that was on Ford's website when I configured my truck.

Can't wait for the Ford survey.

I've got 5 thousand reasons to expose this dealership and warn others.

Please repost my story.

Love the truck, hate my deal.

Dealerships in Arkansas suck. This is exactly why I walked away from my order at McLarty Ford in NLR. I got a really bad feeling about it when they refused to discuss pricing with me when I placed my order. Their response was "we can't discuss pricing until you go to finance and that doesn't happen until your truck arrives". They refused to give me any more than a verbal promise that they would only charge MSRP. Ended up ordering from Chapman with their 4% below invoice deal instead. I had a hell of a time buying my ST from Crain also, I doubt I'll ever buy a vehicle from a dealer in Arkansas again.

 

[cavemold]

Terrible sorry for your experience . Please do let ford know , they won’t take kindly to treating military like that

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