Maverick Quality - not

[ryanjo]

I realize this is "Whataboutism"--my wife's Chrysler Pacifica hybrid has a recall since 9/24, battery short causes a fire. No fix yet, I'm advised to park van away from house.
My Maverick hybrid no such problem (yet).

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[commadorebob]

Drive by thread.

 

[scottjl]

well you've convinced me, i'll never buy a ford again. let me go find a manufacturer who has never had a recall.. oh. wait..

 

[mavhopefull]

I worked for a parts manufacturer for many years and saw firsthand how quality certifications function more as a business scheme than a true measure of standards. The certifying bodies profit from issuing their rubber-stamped approvals, while companies scramble to appear compliant only when auditors arrive. Once the inspection is over, it's business as usual—many issues go unnoticed or are conveniently overlooked. It’s a flawed system built on optics rather than substance. The same applies to various NON-GMO and similar certification programs—everyone involved is making money off the illusion of credibility. A truly broken system.

 

[rclee]

I guess the OP would rather Ford just ignored the issues and not recall their product. Dodging the stigma of a recall.

I personally like the fact that they are standing behind their product, and doing what is necessary to make it safer and better. I have no issues with recalls. Are they inconvenient, yes but that is better than doing nothing!

 

[Cherokee]

My Dad kept a ‘Crate’ engine in the garage for his big gas hog 4x4 F-150
The thing could pull a house out of the mud.
It consumed a tanker load of gasoline.
10 mpg in town, about 16 on the interstate.
I miss the deafening roar of the tires.
Wrapped Headers
Thrush mufflers
Hood scoop.
Extra points in the glove box,
Wing vents…

 

[ShadowBlack XL440]

I worked for a parts manufacturer for many years and saw firsthand how quality certifications function more as a business scheme than a true measure of standards. The certifying bodies profit from issuing their rubber-stamped approvals, while companies scramble to appear compliant only when auditors arrive. Once the inspection is over, it's business as usual—many issues go unnoticed or are conveniently overlooked. It’s a flawed system built on optics rather than substance. The same applies to various NON-GMO and similar certification programs—everyone involved is making money off the illusion of credibility. A truly broken system.

“Inspection to improve quality is too late, ineffective, costly.
Quality comes not from inspection, but from the improvement of the production process.”
― W. Edwards Deming

 

[Mareys]

My Dad kept a ‘Crate’ engine in the garage for his big gas hog 4x4 F-150
The thing could pull a house out of the mud.
It consumed a tanker load of gasoline.
10 mpg in town, about 16 on the interstate.
I miss the deafening roar of the tires.
Wrapped Headers
Thrush mufflers
Hood scoop.
Extra points in the glove box,
Wing vents…

I had one of those 77 F250, you could hear it coming a mile away! Brush Bar, Roll Bar Good times!

 

[Glen Baker LLC]

My Dad kept a ‘Crate’ engine in the garage for his big gas hog 4x4 F-150
The thing could pull a house out of the mud.
It consumed a tanker load of gasoline.
10 mpg in town, about 16 on the interstate.
I miss the deafening roar of the tires.
Wrapped Headers
Thrush mufflers
Hood scoop.
Extra points in the glove box,
Wing vents…

That brings back memories.
In 1970 my dad and I visited his sister and her husband in Colorado. They had a Tool and Die shop in Denver. Their shop truck was a white 1962 Ford 250 4x4 that they had swapped a Lincoln Continental engine into. If all four of us went into the mountains fishing or touring with the truck, somebody was riding in the bed with the two Malamutes. Switchbacks were not fun riding in the bed.

 

[Whitty1]

Honda just announced a big recall this week for stalling issues and they are one of the better ones. Everybody has been getting hit with recalls. We are still paying for the poor-quality parts from the Pandemic.

 

[Whitty1]

Obviously the OP isn't old enough to remember the vast number of cars sold in the '70s and '80s that were of very poor quality. Many of those vehicles, even some of the high-end models, were laughable in regards to quality and having one be a reliable and usable vehicle after limping up to 75,000 miles and you see very few of them around today. Today's vehicles are so much more sophisticated and complicated it's rather unrealistic to expect perfection. If you think about it every time Apple and Microsoft send out an update to iOS, MacOS, or Windows it's to fix a problem that has cropped up. It's a good thing I'm retired because I'm not sure my boss would understand if I called it to say I had to take a "personal day" to recover after the screen of my backup camera froze up. (It hasn't yet and I doubt it ever will.)

I started driving in the mid 70s and the quality of cars back then were horrible. When I took delivery of my new 84 Grand Prix I had to turn around and go back to the dealer with it because the alternator was overcharging. The volt gauge was pegged as soon I left the lot. I think the turning point was when warranties went to 3/36 when before they were only 12/12. Vehicles today are a lot more reliable then they were in the 70s or 80s. I had a 87 Buick Century and it was the absolute worst car I ever owned.

 

[TKranbuhl]

Love my 2nd Maverick, as well as the first. Going to keep it unless that Eruption Green one keeps calling. Zero issues with either one. Great gas mileage, best of any vehicle I've owned. I know there is a recall on the backup camera but mine has never "frozen". My service charges are all taken care of with my Ford Points. Maybe someday I'll be back here to post a complaint, but probably not.

 

[Suzukiridr14]

Yeah... I'm old enough to remember how exciting it was if a car hit 100k miles. Basically, the end of life . I remember my father had a 1969 station wagon and by the time we put 40k mi on it it was already a big rust bucket. So by comparison to those days today's vehicles are much better built. And I'm sure there are a lot of people here that remember the days of no air conditioning, no power windows, no FM radio, the old cigarette lighter and ashtray, bench seats front. And many other things I don't remember.

Those were the days when cars were a means of transportation. All cars from the 30's to the 50's were basic. No power anything!

 

[bartflossom]

I just can't believe spark plugs are a 100K item.

 

[FischAutoTechGarten]

Looking at the recall list on the Ford Maverick I count at least 6 and there maybe more. They've been fined $165M by the NHTSA for the delay in recognizing the rear view camera problem and 9 months after knowing about the problem, they still don't have a fix. Maybe there's something wrong with their QMS. Maybe IATF 16949 Quality Certification is just window dressing; because, if it really was a Quality Management System, Ford wouldn't be the world leader in recalls. Maybe it's time they remember the lessons taught by W. Edwards Deming back in the 1980s and back at a time when their slogan was Quality is Job One; then, just maybe they could make a car that wasn't destine for a recall.

Welcome to MTC. With a first post like that, the membership is just going to fall all over themselves to accommodate you... 🥱

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