How to tow Hybrid with dead battery?

[Hkak45]

How would you put the hybrid into neutral to get into tow truck if the battery is completely dead? Read the manual and it said it needs to go into tow mode in settings but obviously if my truck is dead I can't do that.

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[MakinDoForNow]

How would you put the hybrid into neutral to get into tow truck if the battery is completely dead? Read the manual and it said it needs to go into tow mode in settings but obviously if my truck is dead I can't do that.

Use a jump box to furnish necessary current assuming it's the 12v that's dead. You possibly could drive it to Ford. If you are in the 3/36 just call Ford and they will send the Mobil service out jump it and check battery and slim maybe replace it. They may send tow truck out themselves.

 

[Vector6]

They will tow from the front.... the rear wheels will just roll.

 

[MakinDoForNow]

Jump box did not work when I tried it. I was afraid to call Ford service as I assumed they would call billy bobs tow service locally who may not understand that you can't put a dead hybrid into neutral and didn't want to risk them ruining the transmission. I'll call my dealer to see if they have mobile service as I didn't realize this was something that they could do.

My dealer has two escapes that handle calls for things that don't need the parts department. They did software update in my driveway. He did bring an A pillar trim that came loose after my air bag recall was done in shop. He replaced it but the black rubber did not cover about 2" of the headliner by less than 1/16 inch. He took pics and said he would talk to service manager. Was over Xmas so was several days before dealer rep called and said they had ordered a new headliner under warranty and they will call when it's in. When he came for 23E07 ,& 23E09 updates in my drive he was 2 hours into his 3 hour expected arrival time. He had an emergency battery dead maverick call to side trip for. My dealer has a gigantic remote service van, I have no idea what level service they perform with it. Every once in awhile it will be parked at the entrance to dealership I assume to let people know they have it. Most of time it must be working. If Ford calls Billy Bob Tow he should know what to do if not Ford should fix it. In any case the remote service will pull the codes, etc and call for tow if necessary. If your jump box could not do anything maybe the big (300amp?) fuze is blown (doubtful but ?). Good luck.

 

[GPSMan]

They will tow from the front.... the rear wheels will just roll.

Provided the parking brake is not on.
Will the parking brake hold with a dead 12v? So probably 50/50.

 

[MAVRICK]

How would you put the hybrid into neutral to get into tow truck if the battery is completely dead? Read the manual and it said it needs to go into tow mode in settings but obviously if my truck is dead I can't do that.

https://www.mavericktruckclub.com/f...-hybrid-ford-pass-question.41573/#post-740122

 

[MAVRICK]

I agree 100%. The fact that mine didn't start even with a Jump box is even more concerning that they didn't add a way to get into neutral with dead vehicle.

@Ford Motor Company

You listening?

 

[Derwood]

They will tow from the front.... the rear wheels will just roll.

Yep, that's why I take the precaution of backing into parking spots whenever I can. Just to be safe.

 

[Mavman321]

How would you put the hybrid into neutral to get into tow truck if the battery is completely dead? Read the manual and it said it needs to go into tow mode in settings but obviously if my truck is dead I can't do that.

Search on this forum for pictures but underneath the dash tray (black on XLs, orange on XLT) is a pull cord that will free the transmission for emergency towing

 

[Hkak45]

Search on this forum for pictures but underneath the dash tray (black on XLs, orange on XLT) is a pull cord that will free the transmission for emergency towing

Thank you for this. I will look it up.

 

[Aherpa]

My dealer has two escapes that handle calls for things that don't need the parts department. They did software update in my driveway. He did bring an A pillar trim that came loose after my air bag recall was done in shop. He replaced it but the black rubber did not cover about 2" of the headliner by less than 1/16 inch. He took pics and said he would talk to service manager. Was over Xmas so was several days before dealer rep called and said they had ordered a new headliner under warranty and they will call when it's in. When he came for 23E07 ,& 23E09 updates in my drive he was 2 hours into his 3 hour expected arrival time. He had an emergency battery dead maverick call to side trip for. My dealer has a gigantic remote service van, I have no idea what level service they perform with it. Every once in awhile it will be parked at the entrance to dealership I assume to let people know they have it. Most of time it must be working. If Ford calls Billy Bob Tow he should know what to do if not Ford should fix it. In any case the remote service will pull the codes, etc and call for tow if necessary. If your jump box could not do anything maybe the big (300amp?) fuze is blown (doubtful but ?). Good luck.

I've got the headliner issue as well. The part is in stock, just waiting on shipping.

 

[Tiger Dude]

Neutral Tow is for flat-towing the vehicle.

 

[colinl]

Neutral Tow is for flat-towing the vehicle.

yep. it's for the transmission and electric brake booster. if you're flat towing anything, you cannot allow the 12V battery to die. if it's already dead then flat towing it out, but a towing company would just lift the front end and tow it.

 

[The Real Maverick]

Search on this forum for pictures but underneath the dash tray (black on XLs, orange on XLT) is a pull cord that will free the transmission for emergency towing

I do not think this applies to hybrids.

 

[The Real Maverick]

Thank you for this. I will look it up.

I do not think this applies to hybrids.

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