Thanks for all your insight and information, it helps. I can't tell you how literally frustrated, I am with this whole issue that won't seem to go away. This is not the best way to experience first ownership of a hybrid. Not a good look at all.If sure the battery is charged up - you can do the BMS reset right now at home - no need waiting to find out. Be better for them to reset some other module or settings. (BMS reset isn't a module anyway - it's just the figures dealing with your battery being set back to 0)
In your manual under replacing the battery.
Confirm it can sit overnight locked too - the next step for that - BMS Relearn.
Because another poster did have some stuck values taken from the BMS figures, that are then used to decide to send up or act on for deep sleep mode. Those figures had a stuck low SOC%, and it acted on it immediately after parking.
That's the reset the SSM gives instructions on. That's more likely the one they need to jump to for you if it's the issue.
Your account profile and such is probably messed up too - not sure how you could get a Fordpass notice of power saving - when the truck side reports it can't connect to Fordpass account.
Sponsored