Ford Pass Points on '23 Vehicle Delivery: How long to show up?

[Canuck in MI]

Hey gang. I finally took delivery of my '23 Maverick on Tuesday. This was a replacement order for a '22 order placed 11/2/21 which was issued a VIN and build date om Sept but that everporated and had to put in a replacement order in Nov when the order banks opened. What a mess!

Anyways, for those who took delivery of my 5G castrated '23 model (still irks me they pulled so many things out!), it has been 2 days (<48 hours) since I took delivery 2/28. I activated the Ford pass app and connected my phone to the Mav with the dealer rep before I left.

He told me that as soon as my Mav was activated in the Ford Pass app, I'd see 42,000 point credited to my account. Reading on Ford Pass info, it says I have to enable connected services for the points but it seems I am unable to have it link (see below).

I enabled wi-fi and connectivity last night and checked for SW updates. From what I can tell, everything is enabled but I am now wondering if the fact that they pulled the 5G modem from our '23 builds is the reason why I am unable to go through my Maverick profile and enable connected services. I am currently home - vehicle is off (in the garage) but it does have wifi connectivity to my home network.

Is there something the dealer didn't do at time of delivery?

Overall a great dealer experience although unfortunately, I knew more about the Maverick and the process through FordVideoGuy and this forum than the rep knew.

Somewhat not surprising but kudos to Atchinson Ford in Belleville MI for a great purchase experience. No pressure, no surprises, one little glitch on the PO but it was worked out and no "market adjustment". X-Plan+ Private Offer.

PS: As soon as I got my VIN, I added it to my Ford Pass profile as "insurance" against someone inadvertently selling my Mav when it arrived. Did I somehow screw up the process by not adding it after delivery? I could not "activate" the vehicle in Ford Pass until I was in it on delivery day.

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[IAMav]

Mine took 6 days to show up in my account.

 

[Old Ranchero]

Can take weeks to months. I had to sign an agreement that I would leave the modem active for at least 6 months to get my points. Ford would not delete the modem as that is how they monitor vehicle function and performance over time and cultivate targeted advertising for you based on your driving habits. The hot-spot was deleted some time ago.

 

[BranTheMan]

Good morning, Canuck in MI. Congrats on the Maverick! My points took nearly a month to show up.

 

[Pikey87]

Mine actually just showed up today, I took delivery of my mav this past Friday.

 

[paneubert]

Exactly 30 or 31 days. I called the FordPass Rewards Support people after I did not see them (on something like day 25) and they let me know that you need to wait the 30 days and then the FordPass Rewards Support people can step in and manually help if needed. They said 99% of the time the points show up on that day 30 or 31. And then guess what? They did!

 

[Canuck in MI]

THANKS to everyone who responded. I am happy to report that my 42,000 Ford Pass Points showed up in my account this evening!

 

[E30andrew]

Does every new maverick owner get 42K points for buying a Maverick? Or was this some kind of promotion?

I just took delivery yesterday and activated my maverick in the app at the dealership, but they didnt mention anything about receiving ford pass points. Thanks.

 

[Cheesehead]

Mine took 10 days to show up.

 

[Canuck in MI]

Does every new maverick owner get 42K points for buying a Maverick? Or was this some kind of promotion?

I just took delivery yesterday and activated my maverick in the app at the dealership, but they didnt mention anything about receiving ford pass points. Thanks.

YES - to my knowledge every order gets these points. It's Ford's way of getting you back to the dealership for something -be it free oil changes or accessories, parts or service.

We took delivery of a Mach-e GT in May and got 22K points + 250kw of free charging - but the key is that you have to activate the Ford pass app and agree to enable Pass Connect - know that they will track vehicle history details - not necessarily personally tracking you for nefarious reasons but just like Tesla -the data they collect on their vehicles in the wild is a gold mine for them.

 

[E30andrew]

YES - to my knowledge every order gets these points. It's Ford's way of getting you back to the dealership for something -be it free oil changes or accessories, parts or service.

We took delivery of a Mach-e GT in May and got 22K points + 250kw of free charging - but the key is that you have to activate the Ford pass app and agree to enable Pass Connect - know that they will track vehicle history details - not necessarily personally tracking you for nefarious reasons but just like Tesla -the data they collect on their vehicles in the wild is a gold mine for them.

Sweet, thanks for the information. I will keep an eye out for it over the next few weeks.

 

[commadorebob]

As a follow-up to this, it took 13 days for my Explorer points to hit but I also waited 13 days to activate the app. My dealer told me to swing by and go ahead and set up FordPass even though I can't take it home. Points hit about an hour later.

 

[BradnChristine]

Be sure to check your HISTORY section in your FordPass account. My 42,000 points were applied at about 7 days after purchase, and within the hour, they were removed because of some screwup at the dealer. Salesman eventually told me it was the way they had entered X-plan. Then they re-applied them. BUT only after I requested it!!!!

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