thank you all for the advice. I shared this thread with my dealer yesterday (waiting to hear back) but in the meantime I’ll give ford a call to see if I can get things squared away. Nothing is easy!Sounds like this got cleared up but incentives should be locked from the time you placed your order. I qualified for a $1000 rebate when I placed my order in June that was $750 when I took delivery in January. Called ford program headquarters and they gave me a new code for the $1000 incentive no problem.
They told me that incentive lock is typically done automatically by the dealer but I think they have the option to turn it off. If your dealer is giving you a hard time call ford program headquarters and they should be able to look things up pretty easily.
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