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I'm going to just group everything into this thread. I'll update it as there is new information but this will document my process so that others who are at other stages can compare to their own. I make no promises we have similar experiences on anything listed. Don't expect this to change often as to quote to lacky from the first (fourth) Star Wars movie, "No need to report ... until there is something to report."
I do want to thank the kind words from everyone here over the past several months, especially yesterday. Of all of the vehicle threads I've visited, this is one of the more active ones.
August 20, 2022
I started window shopping new vehicles to replace the 2006 Saturn Vue that had served its time. I sent a request to Long-Lewis River Region about a Maverick they had on their website. Obviously, I didn't know anything about the process at that point.
August 23, 2022
After having a conversation with my salesman, we agreed to put my name on the list to place an order when the order banks opened. I put down a $100 deposit to be put on that list. Again, not knowing much about the process I told my wife I will be surprised if they call me within the first week or two.
September 16, 2022
My salesman surprises me by calling me first thing in the morning to come down and place an order. Since I live two miles away and had an opening, I swung down. We used the 2022 build tool to prep the order because Ford hadn't released the 2023 tool yet. Having been lurking here by that point, I knew enough to tell my salesman that my non-negotiables were auto cruise and 4K. He sent me a copy of my order later that afternoon for me to sign and pay an addition $400 for a total $500 deposit.
September 24, 2022
I received my order confirmation email from Ford. I think the delay had to do with the COVP process. Image was generic Lariat.
November 8, 2022
I received my first 45-day email. First three messages were unique. But last one I received on March 24 matched February 6 word for word.
November 8, 2022 Email
December 23, 2022 Email
February 6, 2023 and March 24, 2023 Email
March 16, 2023
It became obvious my truck would not be scheduled in time to arrive before June. Having just used my Saturn for a local campout the weekend before, I knew I simply couldn't wait to replace it any longer. I went to the dealership and got a good deal on a 2022 Explorer Limited. The dealership was even gracious enough to move the $500 I already paid on the Maverick over to the Explorer as well as keep the Maverick order open with right of first refusal. As I was signing the papers, the recall issue became apparent. Seems Ford put out a stop-delivery two days before I walked in. As I literally just signed the papers and my trade was already in the garage, the dealership loaned me a vehicle while I wait for the Explorer recall to be worked.
2022 Explorer Limited
Loaner: 2023 F-150 XLT Heritage
April 13, 2023
To my surprise, I got scheduled! Scheduled for the week of June 5, 2023... the week I needed it, of course. Interestingly, I noticed Ford updated their CGI as even the wheels are accurate.
Of course, that lead to a discussion between the wife and I how we would handle the Maverick. Upon cross-comparison and discussion, it was decided we would swap out the Escape for the Maverick and my wife would then take over the Explorer.
Later in the day, I received a call from the dealership: my loaner was coming up on 30 days and I only had a 30-day contract because they literally didn't expect the recall to take this long. So, I swung by this morning and swapped it out for another loaner. This one rolled off the carrier three days ago.
Loaner 2: 2023 F-150 XLT Sport
April 28, 2023
So, Loaner 2 had an imbalanced tire somewhere as it was shaking the crap out of me at highway speeds. So, Loaner 3. No eta on the Explorer and our strategy has changed: if Explorer is still waiting on recall when Maverick arrives, Explorer goes.
Loaner 3: 2023 F-150 STX 4x4
May 3, 2023
Explorer recall update: Language change from my dealership. After a month and a half of "waiting on Ford to share the solution," this morning's update changed to "we are still waiting on the part." This is the first time a part for the Explorer was ever mentioned. It fits, however, with a side conversation I had with one of our resident dealership representatives. Software wasn't actually fixing the problem but dealers had found replacing the rear camera does. So, I am just waiting on Ford to source enough replacement cameras for my dealership to get one, it seems.
June 2, 2023
Window Sticker Popped this morning for June 6 Build. Also, no word on Explorer. That part is aggravating as I just made my second payment this morning.
Window Sticker
July 12, 2023
Dealer wanted Loaner 3 back. Which is absolutely fine by me as Loaner 4 is niiiiice. F-150 Lariat with options = yes, please. I was faked out this morning when I went to go swap as there was an Atlas Blue Maverick at the entrance. Unfortunately, not mine.
Loaner 3: 2023 F-150 Lariat Fx4
I do want to thank the kind words from everyone here over the past several months, especially yesterday. Of all of the vehicle threads I've visited, this is one of the more active ones.
August 20, 2022
I started window shopping new vehicles to replace the 2006 Saturn Vue that had served its time. I sent a request to Long-Lewis River Region about a Maverick they had on their website. Obviously, I didn't know anything about the process at that point.
August 23, 2022
After having a conversation with my salesman, we agreed to put my name on the list to place an order when the order banks opened. I put down a $100 deposit to be put on that list. Again, not knowing much about the process I told my wife I will be surprised if they call me within the first week or two.
September 16, 2022
My salesman surprises me by calling me first thing in the morning to come down and place an order. Since I live two miles away and had an opening, I swung down. We used the 2022 build tool to prep the order because Ford hadn't released the 2023 tool yet. Having been lurking here by that point, I knew enough to tell my salesman that my non-negotiables were auto cruise and 4K. He sent me a copy of my order later that afternoon for me to sign and pay an addition $400 for a total $500 deposit.
September 24, 2022
I received my order confirmation email from Ford. I think the delay had to do with the COVP process. Image was generic Lariat.
November 8, 2022
I received my first 45-day email. First three messages were unique. But last one I received on March 24 matched February 6 word for word.
November 8, 2022 Email
December 23, 2022 Email
February 6, 2023 and March 24, 2023 Email
March 16, 2023
It became obvious my truck would not be scheduled in time to arrive before June. Having just used my Saturn for a local campout the weekend before, I knew I simply couldn't wait to replace it any longer. I went to the dealership and got a good deal on a 2022 Explorer Limited. The dealership was even gracious enough to move the $500 I already paid on the Maverick over to the Explorer as well as keep the Maverick order open with right of first refusal. As I was signing the papers, the recall issue became apparent. Seems Ford put out a stop-delivery two days before I walked in. As I literally just signed the papers and my trade was already in the garage, the dealership loaned me a vehicle while I wait for the Explorer recall to be worked.
2022 Explorer Limited
Loaner: 2023 F-150 XLT Heritage
April 13, 2023
To my surprise, I got scheduled! Scheduled for the week of June 5, 2023... the week I needed it, of course. Interestingly, I noticed Ford updated their CGI as even the wheels are accurate.
Of course, that lead to a discussion between the wife and I how we would handle the Maverick. Upon cross-comparison and discussion, it was decided we would swap out the Escape for the Maverick and my wife would then take over the Explorer.
Later in the day, I received a call from the dealership: my loaner was coming up on 30 days and I only had a 30-day contract because they literally didn't expect the recall to take this long. So, I swung by this morning and swapped it out for another loaner. This one rolled off the carrier three days ago.
Loaner 2: 2023 F-150 XLT Sport
April 28, 2023
So, Loaner 2 had an imbalanced tire somewhere as it was shaking the crap out of me at highway speeds. So, Loaner 3. No eta on the Explorer and our strategy has changed: if Explorer is still waiting on recall when Maverick arrives, Explorer goes.
Loaner 3: 2023 F-150 STX 4x4
May 3, 2023
Explorer recall update: Language change from my dealership. After a month and a half of "waiting on Ford to share the solution," this morning's update changed to "we are still waiting on the part." This is the first time a part for the Explorer was ever mentioned. It fits, however, with a side conversation I had with one of our resident dealership representatives. Software wasn't actually fixing the problem but dealers had found replacing the rear camera does. So, I am just waiting on Ford to source enough replacement cameras for my dealership to get one, it seems.
June 2, 2023
Window Sticker Popped this morning for June 6 Build. Also, no word on Explorer. That part is aggravating as I just made my second payment this morning.
Window Sticker
July 12, 2023
Dealer wanted Loaner 3 back. Which is absolutely fine by me as Loaner 4 is niiiiice. F-150 Lariat with options = yes, please. I was faked out this morning when I went to go swap as there was an Atlas Blue Maverick at the entrance. Unfortunately, not mine.
Loaner 3: 2023 F-150 Lariat Fx4
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