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Just got my 2024 XLT Hybrid back from the dealer for a water leak. As a recap, only a few weeks old and discovered a pool of water under the floorliners I put in. Managed to get the original dealership to take me in despite there being a backlog of customers waiting for other repairs. What was on the service summary was:
Water leaking in through HVAC Box, down past the BCM and onto the passenger floorboard. Lower Cowl seal for the cabin air intake defective. Removed engine bay cowls to access defective part. Damaged seal caused water leak and is apart of the lower cabin air intake cover.
The dealership did keep my car for several days and had fans blowing on it to dry out the floorboard and as far as I can tell, it's dry now. I was concerned it was going to smell like mold but I'm happy to say that when I picked it up today, it still has the new car smell.
It's going to rain this weekend so I'm going to take it out for a long drive to see if everything is sealed tight or if there is still a leak. Crossing fingers.
Water leaking in through HVAC Box, down past the BCM and onto the passenger floorboard. Lower Cowl seal for the cabin air intake defective. Removed engine bay cowls to access defective part. Damaged seal caused water leak and is apart of the lower cabin air intake cover.
The dealership did keep my car for several days and had fans blowing on it to dry out the floorboard and as far as I can tell, it's dry now. I was concerned it was going to smell like mold but I'm happy to say that when I picked it up today, it still has the new car smell.
It's going to rain this weekend so I'm going to take it out for a long drive to see if everything is sealed tight or if there is still a leak. Crossing fingers.
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