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Hybrid Oil Leak at 67k miles? UPDATE

paneubert

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I didn't know there were four different levels. It's from GRANGER MOTORS and did not include any type of maintenance.
I think you threaded the needle with one of the few items that is not covered.....unless you got “PremiumCARE". All the lower levels say...

"High Tech - Automatic temperature control, air conditioner accumulator, heater blower motor, heater control assembly, heater core assembly, radiator (excluding integral transmission cooler)"

“PremiumCARE" says..

"If You elected PremiumCARE, all Failures are covered EXCEPT for those items excluded in the Provision titled: “WHAT IS NOT COVERED BY THIS AGREEMENT.”

And then the "WHAT IS NOT COVERED BY THIS AGREEMENT." says.....

Unless stated
otherwise (see STATE SPECIFIC provisions for additional exclusions
or changes) the following are excluded from coverage:
a) Repairs covered by manufacturer recalls, insurance or in-force
warranty or warranty provided by an insolvent manufacturer or
insurer, even if repair coverage has been denied;
b) Repairs to any engine, transmission and final drive components
for damages caused by an after-market (non-factory installed)
part including but not limited to: turbocharger, supercharger,
Compressed Natural Gas (CNG), Liquid Propane Gas (LPG),
Nitrous Oxide fuel system modification or any other performance
enhancing powertrain components including but not limited to
racing parts or accessories;
c) Repairs caused by loss of lubricants or fluids or contamination of
oil, fluids or fuel. Repairs caused by continued operation of the
vehicle after loss of lubricant or fluids or contamination of oil,
fluids or fuel;
d) Repairs caused by: (1) improper or unauthorized service
procedures, collisions or other physical damage to the Vehicle;
(2) damage caused by a foreign object; (3) unreasonable use
(including driving over curbs, overloading, or using the Vehicle as
a stationary power source); (4) continued use with an obvious
failure; (5) damage from fire or explosions, road hazards, other
casualty losses; or (6) losses due to negligence, including racing;
e) Failures caused by: (1) alterations or modifications of the Vehicle,
including the body, chassis, or electronic components, after the
Vehicle leaves the control of the manufacturer (2) any part
designated for “off road only’’ that is not installed by the
manufacturer, including, but not limited to, lift kits, oversized
tires, roll bars, and performance enhancing powertrain
components; (3) tampering with the Vehicle or the emissions
system and components; (4) installation or use of any mechanical
or electrical part not approved, certified or authorized by the
Vehicle’s manufacturer or any Failure caused by after-market
(non-factory approved) PCM reprogramming;
f) All repairs that are required due to a condition that
existed prior to the Signature Date of this Agreement;
g) Repairs or services caused by lack of required or recommended
maintenance, per the manufacturer’s guidelines;
h) Scheduled Maintenance Services;
i) Repairs needed to a covered part caused by the Failure of a non-
covered part;
j) Repairs to the Vehicle if the odometer is altered, broken,
repaired or replaced so that We cannot determine the actual
mileage on the Vehicle;
k) Repairs to the Vehicle necessary due to operation outside of the
United States, Guam, Mexico, Puerto Rico, Virgin Islands,
American Samoa, or Canada;
l) Loss of use of the Vehicle, loss of income, special or
consequential damages, and personal expenses, such as motels,
food, gas and mileage (except as provided by Roadside
Assistance);
m) Rental vehicle charges or fees such as mileage charges, drop-off
fees, insurance, or gasoline;
n) Shop supplies and disposal of environmental wastes from the
Vehicle or fuel used during the repair of Your Vehicle or storage
fees;
o) Electrical failures on incandescent bulbs, halogen bulbs, High
Intensity Discharge (HID) and LED lamp assemblies (except when
Interior/Exterior Lighting Option is purchased;
p) Service adjustments and cleaning/lubricating procedures, fixed
(non-moving) body parts, bumpers, glass, moldings,
ornamentation, paint, rust, sheet metal, structural underbody
framework, side and rear view mirrors (glass and housing),
rattles/squeaks/wind noise/odors/water leaks, tires, tune-ups,
wheel balancing, wheel alignment, fogging/moisture of lamp
assemblies, weather strips, wheels, wheel studs, wheel covers,
convertible top and bow, fabric, liners, fasteners, carpets, dash
pad, knobs, trim, upholstery, physical damage or cosmetic issues;
TERMS AND CONDITIONS
FPLP 8250 - NAT W/KEY (OCT 2022) Page 5 of 6
q) Damage caused by the environment and pollution, including
airborne fallout, corrosion, chemicals, debris, tree sap, salt, hail,
windstorm, lightning, freezing, flooding, earthquake, snow or ice;
r) Damage caused by theft, vandalism, terrorism, riot or acts of
war;
s) All Wear Items are excluded except when LeaseCARE is
purchased;
t) Batteries of all types and cables, brakes (front hub, drums, shoes,
linings, disc rotors, pads), exhaust system (includes catalytic
converter), and software upgrades;
u) Costs or expenses of Failures not covered by this Agreement
including teardown, rental expense, inspection or diagnosis;
v) The following vehicles/manufacturers and/or usage is not
covered by this Agreement: Alpha Romeo, Aston Martin, Bentley,
Bugatti, Ferrari, Fisker, Hummer, Lamborghini, Land Rover, Lotus,
Maserati, Maybach, McLaren, Porsche, Rolls Royce, Saab, Suzuki,
Tesla and Wheego. Acura: NSX: Audi: A8, A8 L, R8, R9, R20, RS6,
RS7, RS Q8, S8, SQ7 and SQ8; BMW: 6 series, 7 series, 8 series, i8,
M series, Alpina, and Z8; Cadillac: V series, and XLR; Chevrolet:
Camaro ZL1, Corvette 427, Corvette Z06, and Corvette ZR1; Ford:
Foose F-150, GT, Mustang All Roush Performance Modified
Vehicles (except Stage 1 and Stage 2), Shelby GT500KR, GTS,
Supersnake, Tonka and any other Shelby Performance Modified
Vehicles, all Saleen modified vehicles, and Transit Connect
Electric; Honda: Civic Natural Gas and Fuel Cell X Clarity; Jaguar:
F-Type, XJ series and XK series; Lexus: F, GS-F, LF-A and RC F;
Mercedes-Benz: AMG, CL Class, EQC, G Class, GL Class, GLC Class,
Kompressor, S Class, SL Class, and SLR Class; Nissan: GT-R; and
Volkswagen: Phaeton and any model with a W12 engine, taxis,
vehicles used for competitive driving/racing/off-road use, all
performance modified vehicles (including Hennessey), Fuel cell
vehicles, 4X2 equipped vehicles modified with 4X4 AWD
capabilities and incomplete vehicles (e.g. chassis cabs, cutaways,
stripped chassis);
w) Branded Vehicles or any vehicle that does not have a valid or
recognizable VIN, or the New Vehicle Limited Warranty is voided,
in whole or part by the manufacturer;
x) Vehicles manufactured for sale outside the United States, or
Canada;
y) Used Mechanical Plans and Powertrain Wrap Plans exclude all
emergency vehicles (fire/ambulance), all police vehicles,
limousines, livery, shuttles, and tow trucks;
z) Coil-over shock sometimes defined as a strut, unless MacPherson
style suspension components.
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BoboysTruck

BoboysTruck

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I think you threaded the needle with one of the few items that is not covered.....unless you got “PremiumCARE". All the lower levels say...

"High Tech - Automatic temperature control, air conditioner accumulator, heater blower motor, heater control assembly, heater core assembly, radiator (excluding integral transmission cooler)"

“PremiumCARE" says..

"If You elected PremiumCARE, all Failures are covered EXCEPT for those items excluded in the Provision titled: “WHAT IS NOT COVERED BY THIS AGREEMENT.”
It says that as well in the Terms and Conditions that I signed.

Ford Maverick Hybrid Oil Leak at 67k miles? UPDATE Screenshot_20230905_180646_Adobe Acrobat
 

paneubert

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It says that as well in the Terms and Conditions that I signed.

Screenshot_20230905_180646_Adobe Acrobat.jpg
Right, so question is what coverage did you purchase? For mine, it is on page 1 of that document where it has all my personal info and VIN number, etc.... If you got “PremiumCARE", I think it was supposed to be covered under the ESP....
 
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BoboysTruck

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So the trans cooler sealing rings were leaking and not the trans cooler itself. Keep us updated on the fire hazard recall repair.
Yes, the leak was coming from where trans cooler line bolts onto the trans. The trans cooler is integral to the radiator.
Ford Maverick Hybrid Oil Leak at 67k miles? UPDATE 20230409_175658


As far as the hazard recall repair, I really don't know what was done.
 
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BoboysTruck

BoboysTruck

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Right, so question is what coverage did you purchase? For mine, it is on page 1 of that document where it has all my personal info and VIN number, etc.... If you got “PremiumCARE", I think it was supposed to be covered under the ESP....
I just looked and I do have the PREMIUMCARE.
 

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paneubert

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I just looked and I do have the PREMIUMCARE.
I would go back to the service advisor and ask them to please point out where in the coverage contract the transmission cooler falls as a non-covered item.

When something says "If You elected PremiumCARE, all Failures are covered EXCEPT for those items excluded in the Provision titled: “WHAT IS NOT COVERED BY THIS AGREEMENT" and then the referenced provision/section makes no mention of the transmission or cooler, that would lead me to think it is covered.
 
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BoboysTruck

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And then the "WHAT IS NOT COVERED BY THIS AGREEMENT." says.....

s) All Wear Items are excluded except when LeaseCARE is
purchased;

t) Batteries of all types and cables, brakes (front hub, drums, shoes,
linings, disc rotors, pads), exhaust system (includes catalytic
converter), and software upgrades;
I just read through this.

I bet you this is what they're going to refer to for why it's not covered. I bet you they're going to say rings and seals are wear items.
 
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Decayed

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I didn't know there were four different levels. It's from GRANGER MOTORS and did not include any type of maintenance.
I just looked at the top level of coverage and did not see transmission coolers mentioned anywhere. 😡
 

Equator Guy

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Did they replace the cooler or just tighten a clamp or replace a hose? If it is the latter, I can understand them denying it, as they would with a leaky radiator clamp/hose. If it is a ring or seal internal to the cooler (requiring the cooler to be replaced), it absolutely should be covered, and I would dispute the claim denial.
 
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mamboman777

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It's at the dealer today and they just called me. It's the transmission cooler that's leaking and IT'S NOT COVERED UNDER THE ESP!!! Really disappointed. What does the FORD ESP cover? I got the 5Yrs/150000.
I was quoted around $600. I should have looked more. Maybe all it needs is the bolt tightened. It currently has 84k miles right now. They are also doing the second fire hazard recall.

20230727_202328.jpg
I bought an extended warranty once and got answers like this, too...never again.
 

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It's at the dealer today and they just called me. It's the transmission cooler that's leaking and IT'S NOT COVERED UNDER THE ESP!!! Really disappointed. What does the FORD ESP cover? I got the 5Yrs/150000.
I was quoted around $600. I should have looked more. Maybe all it needs is the bolt tightened. It currently has 84k miles right now. They are also doing the second fire hazard recall.

20230727_202328.jpg
Don’t panic yet there may be orings under there to replace. Do some more research
 

peepsnet

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BoboysTruck

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scotty

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It's at the dealer today and they just called me. It's the transmission cooler that's leaking and IT'S NOT COVERED UNDER THE ESP!!! Really disappointed. What does the FORD ESP cover? I got the 5Yrs/150000.
I was quoted around $600. I should have looked more. Maybe all it needs is the bolt tightened. It currently has 84k miles right now. They are also doing the second fire hazard recall.

20230727_202328.jpg
Don't understand why it wasn't covered: you have 5 years or 150,000 miles. Your truck falls in this category. Right?
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