Exception has truck prisoner

[40caliber]

Posted this awhile back
"11/13 week here
Called ford 11/28, built, expect delivery 12/6 to 12/11. Called again yesterday, still sitting down there."
12/10
*Still sitting down there. Salesman sent me the pic below. Has an exception . Salesman has one ordered n built same week as mine for himself. Their sitting side by side down there. He has a screen that shows them in the lot with a dot for each side by side.
He has no clue what an exception is. We kinda want our trucks.

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[icegradner]

Interesting that it is on hold. Maybe there is a new recall we don't know about yet? Maybe there was a problem with them on the lot (vandalism, damage etc)?

 

[dags1207]

@fordvideoguy any idea on what this means? Would your regional Ford contact know?

Not the first one from build week 11/13 onwards that it’s in this “On Hold” status

 

[BluegrassNbass]

@fordvideoguy any idea on what this means? Would your regional Ford contact know?

Not the first one from build week 11/13 onwards that it’s in this “On Hold” status

This is dreadful!

 

[dags1207]

This is dreadful!

I agree. I’m checking with Chat and my Dealer tomorrow again.

Chat last time said it was still “Returned from Body Company” but my dealer said “In Transit”. So no idea where I stand.

 

[vRS]

Yep definitely something going on at the plant. 11/13 build week orders have been sitting for weeks now.

 

[Ranch]

I think Ford is hiding the fact that the whole month of November Maverick production is on hold and no trucks are being shipped because of that.

 

[CrazyB86]

Someone on Reddit is saying it has to do with an issue with the turn signals. No idea if there’s truth to that but at least it would make sense. I’m in the same boat with my truck scheduled for the week of 11/13 and being stuck “In Production” since 11/16.

https://www.reddit.com/r/FordMaverickTruck/s/kPNUnbH46g

 

[ilikebike]

I think Ford is hiding the fact that the whole month of November Maverick production is on hold and no trucks are being shipped because of that.

I don’t think they’re hiding anything, if your production was delayed then you got an email saying so

 

[Raymundo76]

I don’t think they’re hiding anything, if your production was delayed then you got an email saying so

My Lariat was delivered 1 day short of 13 mo. No Emails were received after 9 months. A week before delivery I called Ford to get info, and they said "Your order is somewhere in AZ". So you cannot guarantee that Ford will inform us; we have to be proactive!

 

[KyleM]

I'm in the same boat, mine is at least partially built as modules are populating. Ford chat is saying it is built and in transit but the online tracker is still saying in production.

 

[40caliber]

I don’t think they’re hiding anything, if your production was delayed then you got an email saying so

Doubt hiding has anything to do with it.
I've had 2 ordered, zero emails. The dealer can manipulate notifications when they enter the order so they get emails you don't.
Ford chat actually told me that months ago.

 

[dags1207]

Got confirmation from my dealer. It is still in Hermosillo, Returned from Body Company. But nothing on hold or exception on their end as far as they can tell.

Sigh..... Cmon Ford....

 

[fossil]

my 24 Nov scheduled Tremor seems to be stuck as well

 

[Optimus]

Mine got randomly selected for extended quality control testing before it left the plant. It came with a sticker in the back window stating the QC testing and had just over 30 miles on the odometer as delivered to my dealer (non-tested vehicles usually seem to have under 10 miles). Not sure how much extra time it could add, but perhaps a delay includes something benign like that.

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