No hope. Anyone else feel this way?

[Timothyd]

Any time I contemplate posting a whiny post, I think about what you Rollover people have gone through, then STFU.

Hey. Whine away, you deserve it. You're in good company.

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[Mendicant]

 

[DaveMave]

 

[JimParker256]

Shutting off orders only works on a FIFO system. This is based off allocations. The issue is that dealers didn't stick to their approximate allocation structure and direction by Ford. They kept taking hybrid orders instead of pushing to Ecoboost.

Go to a restaurant, order the steak. After 30 minutes you ask about your food, restaurant says they just found out they were out of steaks. You don't get upset at the food distributor, you tell off the restaurant.

The dealers over committed the hybrid then duck back for you to yell at Ford. Everyone knew for '23 the hybrid was the big constraint. Ford announced only 35% would be hybrid. Still dealers took orders for like 65% hybrid.

I find it hard to blame the dealers for over-selling their allocations (hybrid or otherwise), when Ford couldn't tell them what their allocations would be for even January 2023 deliveries until several months AFTER the MY23 order window closed. For the previous 2022 model year, Ford had announced (with great fanfare) that FIFO was the rule - better get your order in quickly!

To take your restaurant analogy one step farther, imaging the food distributer had told the restaurant owner they couldn't get all the steaks that were ordered, but whoever ordered first would get their order fulfilled. Then after the restauranteur placed the order in good faith, the supplier arbitrarily decided that they would allocate the steaks based on how many chicken, salmon, and vegetarian burgers your restaurant had ordered in the past 90 days... Sorry, Mr Steakhouse Owner, you ordered too many steaks!

Imagine instead that Ford had a realistic ordering system in place, and than when they "maxed out" the hybrid orders (presumably with hybrid order # 35,000), the next order placed (order #35,001) would have received a "back-ordered, may not be delivered in 2023" response. (Heck, even Amazon does this!) You could still place an order for a hybrid, but you'd be on a waiting list, pending someone else's cancellation or Ford miraculously finding additional supplies of parts. And the person who ordered back in 2021 and got rescheduled for a 2023 model would have a place in the queue ahead of "johnny-come-latelys" like me.

I'm not saying that dealers don't have any share of responsibility for this mess. But Ford themselves is responsible for having an out-of-date ordering system that was (and still is) totally inadequate for a "build on demand" ordering methodology. Ford is as responsible for this mess as Southwest Airlines is for the December 2022 holiday travel mess created by their antiquated, inflexible flight scheduling system.

 

[gte105u]

I find it hard to blame the dealers for over-selling their allocations (hybrid or otherwise), when Ford couldn't tell them what their allocations would be for even January 2023 deliveries until several months AFTER the MY23 order window closed. For the previous 2022 model year, Ford had announced (with great fanfare) that FIFO was the rule - better get your order in quickly!

To take your restaurant analogy one step farther, imaging the food distributer had told the restaurant owner they couldn't get all the steaks that were ordered, but whoever ordered first would get their order fulfilled. Then after the restauranteur placed the order in good faith, the supplier arbitrarily decided that they would allocate the steaks based on how many chicken, salmon, and vegetarian burgers your restaurant had ordered in the past 90 days... Sorry, Mr Steakhouse Owner, you ordered too many steaks!

Imagine instead that Ford had a realistic ordering system in place, and than when they "maxed out" the hybrid orders (presumably with hybrid order # 35,000), the next order placed (order #35,001) would have received a "back-ordered, may not be delivered in 2023" response. (Heck, even Amazon does this!) You could still place an order for a hybrid, but you'd be on a waiting list, pending someone else's cancellation or Ford miraculously finding additional supplies of parts. And the person who ordered back in 2021 and got rescheduled for a 2023 model would have a place in the queue ahead of "johnny-come-latelys" like me.

I'm not saying that dealers don't have any share of responsibility for this mess. But Ford themselves is responsible for having an out-of-date ordering system that was (and still is) totally inadequate for a "build on demand" ordering methodology. Ford is as responsible for this mess as Southwest Airlines is for the December 2022 holiday travel mess created by their antiquated, inflexible flight scheduling system.

We will have to agree to disagree on this. Dealers know basically what their approximate allocations will be. Tim has said to that effect before. Plus even if not, they know if they are taking far more hybrid than Ecoboost orders they are not in line.

It's not one or two bad actors here. The dealerships as a whole took too many hybrid orders. They knew they wouldn't be built, but did it in hopes of: A. Get lucky and you get a higher percentage built. B. Get the hybrids changed to Ecoboost. C. Get them to buy an off lot or another model.

Ford set the criteria the dealers didn't follow it. If they closed the banks early, it would have prevented roll over orders from being entered. The scheduling is based upon allocation and order codes. This helps prevent the rush to place orders that crash servers, since when the order goes in isn't the driving factor. Can you imagine the freak out if '22 orders and small dealers couldn't get put in for '23 because all the mega dealers get a bunch in and the banks closed?

Ford handled this right, the dealers screwed the pooch.

 

[Michaelkov]

I have no hope of getting a Maverick. I ordered a Lariat with Lux, but removed the bedliner and bed cover. I picked the dealer as they are huge in Atlanta and don't add $$$$. But it looks like they only do big $$ Fords. Found out a couple weeks ago they haven't sold many of them. So, I expect they are not getting any allocations. Which means I'm screwed. The dealer is Jim Ellis Ford. I am calling them out as I wasn't told any of this when I contacted them 3 months before Sept 15th.

Sad that people are subjected to this kind of stuff. Not fully blaming the dealer. Ford owns most of this.

 

[JimParker256]

We will have to agree to disagree on this. Dealers know basically what their approximate allocations will be. Tim has said to that effect before. Plus even if not, they know if they are taking far more hybrid than Ecoboost orders they are not in line.

It's not one or two bad actors here. The dealerships as a whole took too many hybrid orders. They knew they wouldn't be built, but did it in hopes of: A. Get lucky and you get a higher percentage built. B. Get the hybrids changed to Ecoboost. C. Get them to buy an off lot or another model.

Ford set the criteria the dealers didn't follow it. If they closed the banks early, it would have prevented roll over orders from being entered. The scheduling is based upon allocation and order codes. This helps prevent the rush to place orders that crash servers, since when the order goes in isn't the driving factor. Can you imagine the freak out if '22 orders and small dealers couldn't get put in for '23 because all the mega dealers get a bunch in and the banks closed?

Ford handled this right, the dealers screwed the pooch.

Oh, I'm not absolving the dealers - not at all.

I'm just pointing out that the change from FIFO to 100% allocation-based came well after the order books closed. Ditto for the change to the allocation criteria. And ditto (again) for the build allotments. When the ordering window opened, I don't believe Ford had published the 35/65 (hybrid/eco) allocation. I don't even remember seeing those numbers until after the order books closed. Heck, they didn't even have the ordering guide ready until midway through the first day of orders, and couldn't accept Tremor orders until several days after the order window opened...

 

[gte105u]

Oh, I'm not absolving the dealers - not at all.

I'm just pointing out that the change from FIFO to 100% allocation-based came well after the order books closed. Ditto for the change to the allocation criteria. And ditto (again) for the build allotments. When the ordering window opened, I don't believe Ford had published the 35/65 (hybrid/eco) allocation. I don't even remember seeing those numbers until after the order books closed. Heck, they didn't even have the ordering guide ready until midway through the first day of orders, and couldn't accept Tremor orders until several days after the order window opened...

Fair enough, there were issues with the order banks. Order guide right before, no build engine on website, didn't list rhe cost increase for colors, didn't have the Tremor ready to roll.

Those were all craptastic and Ford should be called out for that. But I recall the discussions that Ford was telling dealers approximate build percentages and constraints at time of order. Some things shifted since (hitches as a constraint, SIBL not) but the big stuff has stayed mostly the same.

I feel like Ford told the dealers the model to follow (and therefore the consumers though the web), the dealers ignored it, and now people are shifting blame because it's easier to point at the big-bad car manufacturer than the dealer and their own decision making.

 

[realshelby]

Most here have no idea how Dealer Allocation works, commodity constraints, etc. That Ford shut down the ordering system in a few days is QUITE unusual for a manufacturer. Dealers have a rough idea of what they can take in for orders. But they are going to take more than that in and honestly they should do that. But make customers aware they may not get the order filled. Any excess will find a home for sure. Too many dealers flooded the order banks KNOWING they would not be allocated that model/trim/engine in those numbers with NO customer education about not getting the product.
We all want something even more.....when we cannot get it. Be honest, the Maverick is an entry level mass production vehicle. Not a C8 Z06 corvette, Ford GT or Lightning.
Ford has more orders than they can fill ( likely ) on a vehicle that is quite a value to customers. I would say they are doing very well........

 

[Blacksheep308]

I ordered back in November 2021 and was just told dealer only getting 2 hybrids for 2023. Was told they put in 16 orders for hybrids. Have no idea where I fall in the list and ordered a XL trim level. Do I change to an eb withXLT AWD or hold out for the hybrid? Or just get a Toyota RAV4 hybrid Woodland edition, gas mileage plus limited off road? So tired of the run around and lack of information coming out of the dealer. Also doesn’t help the dealership changed ownership 4 months ago.

 

[Lonnie gee]

Most here have no idea how Dealer Allocation works, commodity constraints, etc. That Ford shut down the ordering system in a few days is QUITE unusual for a manufacturer. Dealers have a rough idea of what they can take in for orders. But they are going to take more than that in and honestly they should do that. But make customers aware they may not get the order filled. Any excess will find a home for sure. Too many dealers flooded the order banks KNOWING they would not be allocated that model/trim/engine in those numbers with NO customer education about not getting the product.
We all want something even more.....when we cannot get it. Be honest, the Maverick is an entry level mass production vehicle. Not a C8 Z06 corvette, Ford GT or Lightning.
Ford has more orders than they can fill ( likely ) on a vehicle that is quite a value to customers. I would say they are doing very well........

Tell us more how allocations work please

 

[PlantMan]

Ford could have just assigned each dealer maybe 10 hybrid and 20 ecoboost Mavericks for MY23, but the dealer association is powerful and so Ford has these terrible allocation systems. Even if they gave each and every dealer only 10 hybrids, there probably would still be hybrids that couldn't be built due to changing constraints. Ford has a terrible, non-linear problem.

 

[Therewolf]

452 days since original order, as of today, January 3rd. I do however have a production date of January 10th. When buying a Maverick, you need to be patient. There are of course many out there in Maverick Land that are "Lucky Ducks" and have received their Mavericks in a relative short time. Can't answer why and how that happens. Most buyers are on the long waiting list.

Wow I thought my 420 days was bad (it is). Production date is Feb 6th. We'll see....

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