I am not a Chapman order. My dealer is Koch 33 Ford in Easton, PA. How does one "speak to the dispatcher?"@pa-outdoorsman did Chapman speak to the dispatcher?
It's not some automated system the general manager can call up the shipping company and ask what's going onI am not a Chapman order. My dealer is Koch 33 Ford in Easton, PA. How does one "speak to the dispatcher?"
Did you have experience with someone at your dealer doing this with your truck? Did it yield results?It's not some automated system the general manager can call up the shipping company and ask what's going on
Yes for the one I just got it was in the rail yard for a week and the general manager said he spoke to the dispatcher and found out that there was a truck broken which was causing the delay. Edit: added screenshotDid you have experience with someone at your dealer doing this with your truck? Did it yield results?
Thanks. IDK if anyone at my dealer has a way of speaking to someone with the trucking company directly, but I would guess they do since the trucking company makes regular deliveries there. At the very least I can politely suggest maybe they reach out to their contact there and see if something can't be done to speed things along...Yes for the one I just got it was in the rail yard for a week and the general manager said he spoke to the dispatcher and found out that there was a truck broken which was causing the delay. Edit: added screenshot
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Man. I really feel for you. My father's truck has had an ETA of 12/14 since Tuesday night and it's still sitting there. Bring your expectations down to basement level 4 for your own mental healthUPDATE: The United Road tracker just updated. My truck now has an ETA at the dealer of Monday, 12/19!
LOL. I told my wife the same thing 4 minutes ago. I'll believe it when I see it.Man. I really feel for you. My father's truck has had an ETA of 12/14 since Tuesday night and it's still sitting there. Bring your expectations down to basement level 4 for your own mental health![]()
I've seen some delivered on a Sunday night. With the current driver shortage I think they're probably giving drivers all the OT they want.Haha, yes, my ETA to dealership on United Road is...today. Does anyone know the trucking situation for activity over weekends? I suspect operations run 24/7 but I assume can also be specific to contractor, location, contract, etc.?
CONGRATULATIONSHey guys, my truck is literally being driven to the dealer right NOW! It's about an hour out. Hoping to contact the dealer after it arrives and have them send me some photos. Will ask them to pick up Monday morning if possible!
Hey @NoVaJimmy any movement on your Dad's truck?Hey guys, my truck is literally being driven to the dealer right NOW! It's about an hour out. Hoping to contact the dealer after it arrives and have them send me some photos. Will ask them to pick up Monday morning if possible!