Dealer is saying they cannot honor the Maverick Model Launch Program's production date rates.

[SValline]

I really don't understand how a contracted deal you made for a price that you have in writing can be changed by a new owner of the company?

The deal I made in the beginning was a handshake with one of the owners at the time. He's a friend in the same car club. He neglected to tell me he was selling the dealership, but then again probably didn't think it would take 11 1/2 months to build my Maverick. Anyway, I'm sure he had lots of things going on. I didn't put down a deposit, I didn't have a signed purchase agreement. So I was at the mercy of the dealership. Lesson learned.

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[scotty]

Ok, I understand now...glad you are enjoying truck...and glad for your mpg...to make up for things
you didn't expect. Yeah..I love how you said "this issue was not going to let you from enjoying your truck." oh yes

 

[Bear]

What is meant by "call out the dealership?
Hey Bear I like your news: so you payed cash/check? Was it a bank check that you payed with?

Name the dealership

Just used the deposit I put down when I ordered my Maverick.

 

[SValline]

Ok, I understand now...glad you are enjoying truck...and glad for your mpg...to make up for things
you didn't expect. Yeah..I love how you said "this issue was not going to let you from enjoying your truck." oh yes

Thanks Scotty! I hope you already have your Maverick and if not, I hope you get it soon.

 

[Mav101]

Yeah, it sucks. Stealership I ordered from changed hands in the 11 1/2 months i waited. New "group" owners would not honor interest rates or price when ordered. I had all the price protection paperwork and printouts of the Smart Vincent screen they need to check the box for the rates. They refused to cooperate. Said they did not have to honor deals made by the previous owners.....It came down to take it or leave it. I took the 3 or 4 hours of them wasting my time to weigh the options and decided to take it. Also the non-negotiable $1300 paint protection scam they refused to budge on. It's pretty funny to think about walking the sales manager through the process of doing it right. Come on, they know what they're doing. They have the keys to your new truck and hold them hostage.

What goes around comes around. Dealerships are going to be hurting in a big way in the next few months and incentives and huge losses are in their future. People remember the bad dealerships and they will feel the pain. Envision Ford Oxnard. Avoid at all costs.

They played the interest rate game with me as well, 10% was the first 4 square paper offer. I challenged and asked for Ford Credit's rates. Came down immediately to 6.99%, which is still high and turns out it wasn't Ford Credit, it was some Allied or whatever bs finance place. In the finance room, they held the 5.9% rate hostage unless I bought their $3900 service plan. F*ck no. I signed the papers and got out of there and immediately contacted my credit union to refinance. 5.9% for a nice long-term without paying extras. If all goes to plan, I won't make a single payment to that other bank and they won't get a dime of interest charges. Plus it'll delay my first payment a few more weeks. Hopefully. What can I say, it's been a rough year. Let's Go, Brandon.

Bottom line, it's a terrible time to buy a vehicle and if you have a good dealership, you're experience will be nice. The bad dealerships will do what they do and life goes on. It cost me an extra $2500 to get my Maverick, but I am very happy with it, and besides the few minutes of venting here and there, I am not letting the stress of the bad deal ruin the experience of owning my truck. I'm getting 49 mpg and accessorizing the heck out of it.

Lots dealers are less than honorable. Maybe in the future karma will pay them a visit.

 

[fang988]

Yeah, it sucks. Stealership I ordered from changed hands in the 11 1/2 months i waited. New "group" owners would not honor interest rates or price when ordered. I had all the price protection paperwork and printouts of the Smart Vincent screen they need to check the box for the rates. They refused to cooperate. Said they did not have to honor deals made by the previous owners.....It came down to take it or leave it. I took the 3 or 4 hours of them wasting my time to weigh the options and decided to take it. Also the non-negotiable $1300 paint protection scam they refused to budge on. It's pretty funny to think about walking the sales manager through the process of doing it right. Come on, they know what they're doing. They have the keys to your new truck and hold them hostage.

What goes around comes around. Dealerships are going to be hurting in a big way in the next few months and incentives and huge losses are in their future. People remember the bad dealerships and they will feel the pain. Envision Ford Oxnard. Avoid at all costs.

They played the interest rate game with me as well, 10% was the first 4 square paper offer. I challenged and asked for Ford Credit's rates. Came down immediately to 6.99%, which is still high and turns out it wasn't Ford Credit, it was some Allied or whatever bs finance place. In the finance room, they held the 5.9% rate hostage unless I bought their $3900 service plan. F*ck no. I signed the papers and got out of there and immediately contacted my credit union to refinance. 5.9% for a nice long-term without paying extras. If all goes to plan, I won't make a single payment to that other bank and they won't get a dime of interest charges. Plus it'll delay my first payment a few more weeks. Hopefully. What can I say, it's been a rough year. Let's Go, Brandon.

Bottom line, it's a terrible time to buy a vehicle and if you have a good dealership, you're experience will be nice. The bad dealerships will do what they do and life goes on. It cost me an extra $2500 to get my Maverick, but I am very happy with it, and besides the few minutes of venting here and there, I am not letting the stress of the bad deal ruin the experience of owning my truck. I'm getting 49 mpg and accessorizing the heck out of it.

Thats is pretty much what happened to me today, except for the $3900 service plan. I ended up walking with a 5.9%. Tim, the FordVideoGuy told me i should have contacted their Ford Rep, but I had no idea who that was. Its over now, im just happy i have my truck.

 

[SValline]

Thats is pretty much what happened to me today, except for the $3900 service plan. I ended up walking with a 5.9%. Tim, the FordVideoGuy told me i should have contacted their Ford Rep, but I had no idea who that was. Its over now, im just happy i have my truck.

Congrats!!! I just wish it was as easy as buying shoes. Enjoy your Maverick!!

 

[IwannaMav]

Thats is pretty much what happened to me today, except for the $3900 service plan. I ended up walking with a 5.9%. Tim, the FordVideoGuy told me i should have contacted their Ford Rep, but I had no idea who that was. Its over now, im just happy i have my truck.

Cancel the service plan for a refund. There should be a cancellation clause. You may lose some money, but I think the dealer will lose some money too for the contract being cancelled.

 

[mavhopefull]

My Maverick finally came in from an 2021 October order date. At first they wanted me on a 10% plan but I new my rates should be locked in with my production date. After pulling some teeth I was finally told that they do not honor this program and only honor the price protection of the vehicle itself, not the rates. They told me that I need to contact Ford, have them call the dealership themselves and guarantee that they will be reimbursed for the extra cost of the vehicle. I am planning on calling Ford's hotline tomorrow, but is there a number I can call or person I can contact directly that handles these issues? I remember somebody mentioning to tweet someone but I do not know who and if it can happen quickly before they sell my vehicle to someone else. I need some help.

They tried to do the same thing to me, saying that Ford would reimburse me, not the dealer. But knowing that is a bunch of BS. I threw a tantrum, and they finally reneged. Don't let them screw you over!

 

[minitrucknuts]

They tried to do the same thing to me, saying that Ford would reimburse me, not the dealer. But knowing that is a bunch of BS. I threw a tantrum, and they finally reneged. Don't let them screw you over!

I see a lot of similar stories. I wish people could take a step back and see that "This dealer was so scummy and tried to feed me a bunch of BS and rip me off....... so I gave them my business and thirty thousand dollars of my money" is a really sad and pathetic story, and also exactly why these dealers exist and continue to try to rip people off.

 

[Demoguy1]

I do have to say though, that was the rate they gave me over the phone when I called them yesterday. I came in today and they offered me 5.9%. It still not the 0% 36 or 3.9% 72 but its not as aggregious as that idiot over the phone.

Take the 5.9. Refi later when rates drop.

 

[dcs12345]

The deal I made in the beginning was a handshake with one of the owners at the time. He's a friend in the same car club. He neglected to tell me he was selling the dealership, but then again probably didn't think it would take 11 1/2 months to build my Maverick. Anyway, I'm sure he had lots of things going on. I didn't put down a deposit, I didn't have a signed purchase agreement. So I was at the mercy of the dealership. Lesson learned.

Did you happen to have any emails with the original agreed upon price? Those can be seen as a "contract"

 

[SValline]

Did you happen to have any emails with the original agreed upon price? Those can be seen as a "contract"

Yes, I had the emails. My sales guy was an existing employee but the sales manager I was dealing with was let go. The sales guy seemed really spooked and just kept repeating the company line, like I wasn't the first person to have this battle with the new owners and I wasn't going to win. He told me a couple of stories of customers who ordered Mavericks and either didn't pick them up for some reason or decided to walk away and their trucks were sold within minutes. Another sales guy approached me while I was looking at my Maverick and asked if I was taking it, because if not, he had a guy he wanted to call who would take it that day.

My sales guy was nice, but the overall experience was unpleasant. Not the usual dance. I normally enjoy the dance, the haggle, the round and round with the sales guys who know less about the cars than most of their customers. But I could tell this time it wasn't getting me anywhere.

 

[SValline]

I see a lot of similar stories. I wish people could take a step back and see that "This dealer was so scummy and tried to feed me a bunch of BS and rip me off....... so I gave them my business and thirty thousand dollars of my money" is a really sad and pathetic story, and also exactly why these dealers exist and continue to try to rip people off.

Hahahaha, You must be a dating guru. You can tell everything about a person and dealership at first sight and can avoid any possible deceptions? That my friend, is a superpower. You should be a car agent, like a real estate agent. You could make millions funneling people to just honest dealerships.

In 99% of cases, before these past couple of years, you might be correct. But when it comes to ordering and waiting for a vehicle for many months, how could a person possibly know how they will be treated on delivery day? When the deal is struck, everything may be fine with outstanding Yelp reviews, but after a brutal couple of C-19 years, staff turnovers, and a complete power shift in the supply/demand equation makes it very hard to have leverage in a situation where you are picking up a long-awaited Bronco, Lightening, or Maverick.

 

[Rockingchair]

I cancelled the extended warrantee on a new Ford pickup a few years ago. The refund (100%) was applied to the loan . I repuchased the plan a few months later online through Flood Ford.

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