3 Different Replies, same day, same question [has the sniff of a shell game or 3-card Monty]

[aitch-2-oh]

[Admitting that the entertainment value remains high, but only because 'gallows humor' is still humor...]

Dove into the Ford Tracker (again) today, with VIN # in hand and a rumored Production date of 8-8 (which morphed into 8-10 after the last Ford email). The Tracker generated the same answer as each previous Tracker query: in Production, check with your Dealer for Updates; strike 1.

I then dove into Ford Chat, asked "what's up with this VIN", which generated this answer: In Production with an ETA of 8-27 to 9-3; strike 2

I copied this response and sent it to my salesman, who came back with this gem: "I show it as still being in Mexico, awaiting shipment"; strike 3.

Being a Salesman in a former life, I'd think this final piece of information would be something my salesman would forward as soon as it came across his screen, but I'd be wrong.

Yes, this concluding chapter of this saga appears to still be month(s) out and today's "Pick One, Any One" responses has thrown the O/U 'Drive Off' date into utter chaos (also entertaining!).

I now return you to your regularly scheduled programming...

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[Pietalian]

Big ol’ yikes

 

[Chicora]

[Admitting that the entertainment value remain high, but only because 'gallows humor' is still humor...]

Dove into the Ford Tracker (again) today, with VIN # in hand and a rumored Production date of 8-8 (which morphed into 8-10 after the last Ford email). The Tracker generated the same answer as each previous Tracker query: in Production, check with your Dealer for Updates; strike 1.

I then dove into Ford Chat, asked "what's up with this VIN", which generated this answer: In Production with an ETA of 8-27 to 9-3; strike 2

I copied this response and sent it to my salesman, who came back with this gem: "I show it as still being in Mexico, awaiting shipment"; strike 3.

Being a Salesman in a former life, I'd think this final piece of information would be something my salesman would forward as soon as it came across his screen, but I'd be wrong.

Yes, this concluding chapter of this saga appears to still be month(s) out and today's "Pick One, Any One" responses has thrown the O/U 'Drive Off' date into utter chaos (also entertaining!).

I now return you to your regularly scheduled programming...

sounds like each party has access to a different system which is not synchronized with the others. Ive noticed indications that Ford seems to have this problem over the last 9 months. Not the only corporation to experience this...and the result, the utter and total distrust of all info sources is a textbook conclusion.

FWIW I found Ford chat to more reliable..but not perfect.

 

[FordHybrid]

I got the Ford e-mail saying that my XLT order, confirmed 10/21/2021, was scheduled for production the week of 09/05/2022. This is the third production week given to me. ETA at dealership is 09/22-29/2022. I'll believe it when I have the keys in my hand.

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