Episode 45: How Could Ford Improve the Communication about their Orders to Customers?

[Last Truck Ever]

I can place an order for ANYTHING, from socks to furniture to ANYTHING and instantly get complete order tracking, from the item being ordered, it's in process status, when it got shipped and the exact date it will land on my doorstep. But Ford can't figure this out? I don't need monthly communications, like others have asked here, I need a RELIABLE and ACCURATE way to check my order status, just pick up my phone and check on it. It's what FordPass SHOULD do and apparently just doesn't. Why, Ford? It's not a novel concept.

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[WesM]

All the livestream topic discussion starts 30:00 into the start of the episode. There will be timestamps/ chapters where I start discussing things. No need to watch the entire livestream.

I have many things I update viewers on in the first 35 minutes and then answer Chat questions until they stop asking me questions. Some weeks that is 1 hour, and some weeks 1.5 hours like the last 2 weeks.

Hope that helps you enjoy the discussion more. Maybe I need to cut that content into short form videos for the good content.

Oh, I did not mean to sound like they are too long or something, I just literally did not have enough time to listen to it (I will probably later today), so I tossed a comment out based on the topic title.

Breaking them into smaller videos would make it a little easier to search for specific content though.

 

[Captain]

Oh, I did not mean to sound like they are too long or something, I just literally did not have enough time to listen to it (I will probably later today), so I tossed a comment out based on the topic title.

Breaking them into smaller videos would make it a little easier to search for specific content though.

Fordvideoguy can do it in his spare time…. Or he gets use that spare time to maybe use the bathroom?

 

[WesM]

Fordvideoguy can do it in his spare time…. Or he get use that spare time to maybe use the bathroom?

Lol, simmer down there buddy. Fordvideoguy made the suggestion himself, while not absolutely necessary, I agreed with him that it might improve his content and get him more views.

 

[Vols44]

Oh, I did not mean to sound like they are too long or something, I just literally did not have enough time to listen to it (I will probably later today), so I tossed a comment out based on the topic title.

Breaking them into smaller videos would make it a little easier to search for specific content though.

When I want to re-watch a segment I go down to the timeline click on the hypertext and review what he covered. The links to articles he covered offer extended reading opportunities. It's one of the highlights of my week. Being a member gives me even more perks, offers, discounts, events, SWAG and direct communication with @fordvideoguy and the rest of the LM team.

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