Ferman Ford Clearwater - Bait and Switch - My Complaint to Ford

[Redneck Garage]

Send the letter. It will make you feel better but Ford doesn’t give a rats ass. I can’t remember an auto that has caused this many pissed off unhappy people and so many dealers screwing people in every way they can. Glad I am able to wait. They will be at MSRP and below at sometime in the future. Come on competition.

I did thanks I basically have decided to give up and wait for my Aug order hopefully it will arrive before 23 LOL. Like I said I'm not against a dealership charging whatever they wish at all. If they want to ASK 40K for a XL then great - I also believe this is a case for direct to consumer internet ordering because who needs any assistance ordering a Maverick, they basically had everyone do that when you placed an order.

Can anyone make the argument that dealers can add on 50% to a vehicle MSRP as "market adjustment" and then another 1000.00 for "doc fees" plus what ever else they can sneak in like "security packages" window vin etching, tire nitrogen, any other snake oil garbage they can try and justify to a vehicle and that makes any sense ?. Anyone that is a frequent reader of this forum is probably at least 80% more knowledgeable about the product than most salespeople. Its time Ford considered cutting out the middle man on new car sales - I fail to see the advantage and really in most cases it is a disadvantage financially having to deal with dealerships plus these leeches are really tarnishing the Ford Brand overall.

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[VICKY]

Seems simple, never consider a new ford again in your life.

10k markup sure would buy a lot of gas over just getting a Colorado, Santa Cruz, or frontier.

Yes, 10K would open a whole new door for me too, Ridgeline, Ranger, F-150. This whole story is sort of defeating the purpose of the Maverick, So Sad.

 

[Redneck Garage]

Complaint to BBB - check
Review on BBB - check
Complaint to Florida DMV - check
Review on Facebook - check
Review on Google - check
Complaint email to Ford - check

Video on my Youtube Channel - Coming soon - LOL

No - I really don't actually think there will be much of an outcome however - they WILL be cussing me and sorry they jacked me around due to the fact they will have to mess with my complaints That's really the goal. If I can cost them a sale, loose an allocation, get questioned by the Florida DMV or BBB or Ford - Awesome.

 

[06Warrior]

Complaint to BBB - check
Review on BBB - check
Complaint to Florida DMV - check
Review on Facebook - check
Review on Google - check
Complaint email to Ford - check

Video on my Youtube Channel - Coming soon - LOL

No - I really don't actually think there will be much of an outcome however - they WILL be cussing me and sorry they jacked me around due to the fact they will have to mess with my complaints That's really the goal. If I can cost them a sale, loose an allocation, get questioned by the Florida DMV or BBB or Ford - Awesome.


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Hopefully it gets traction. Wish more people would do something like this than shrug their shoulders and walk away.

 

[Redneck Garage]

Hopefully it gets traction. Wish more people would do something like this than shrug their shoulders and walk away.

Here's my motto - LOL

I want them to say down there in Old Clearwater - what the ^&@& has that idiot in Tennessee done now ?????????

 

[suavegunner]

I had a dealer in socal want $23k over MSRP on a $25k truck lol

 

[Bear]

If this happened to me where I placed an order, gave a down payment and received a VIN number. Then to find out they sold it to another customer who paid more than MSRP. I would definitely pull pulled a Car Fax on the VIN and confronted everyone at that car dealership to find out happened.

If they don't have a good explanation or recourse to make you happy, I would use all the social media platforms & bitch like hell, send emails to everyone at Ford and then find a bad ass lawyer to determine all you legal recourse against that dealership!

I would make them regret they sold your Maverick to someone else!

 

[DavesMav]

Here is the link for their reviews - sort by most recent or lowest and hit "like"
https://www.google.com/search?q=Fer...8#lrd=0x88c2ee1b933dc707:0x6d43c3e1202972b4,1,,,

Unless I'm missing it, it looks like they've removed your review already. Only seeing 5 star reviews as of the past week. What a surprise.

Dave

 

[Area51BS]

I paid sticker at Mullinax. But the finance guy, did play games. Trying to sell the warranty he blurts out. She, banker just sent me a message that they can drop rate to x which would make up for most of the extended warranty. Bullshlt! Nobody just sent you that message. You(dealer) can do the rate on your own. I said no to warranty but will take the rate. Bank has nothing to do with buying a warranty. Face it, someone at nearly all car dealers is a snake. Been that way forever and will continue until consumers force a change in the way cars are purchased.

 

[Bikeric]

I would consider selling my lightly used (600 miles) velocity blue XLT hybrid, with moon roof, SIBL, Co-Pilot 360, 4-pin receiver hitch, tri-fold tonneau cover for $$ above the MSRP.
How high you willing to go??

 

[James L. Harrison]

yup eventually they told me the white one that I wanted was "sold" after sending a PO for it. They told me this one was the only one they had. The white one is still on their site as well

I think I'd have to have a gun to my head to even consider paying a rip-off price increase of even 25%. Good luck on getting it sorted out...

 

[Mike]

Well done. Sounds like many people here are too lazy to jump through the hoops that you did. If more of us complained about gouging instead of spouting weak free market nonsense, Ford would clamp down on the offenders.

 

[TheDukeInTexas]

Your right about the gas however it really isn't about "not buying a Ford again in my life" The complaint is about bait and switch which IS illegal.

so why would you even pay the $5000 mark-up? Go buy a 150 or some other brand. If you had an order with them, you’d have a complaint, but not wanting to pay their mark-up is not something to complain to Ford about IMHO.

 

[Jimmy C531]

As I have said car salespersons, attorneys and real estate agents are the most unethical and unprofessional people to deal with in my over 40 years doing business, definitely watch your wallet.

 

[Redneck Garage]

so why would you even pay the $5000 mark-up? Go buy a 150 or some other brand. If you had an order with them, you’d have a complaint, but not wanting to pay their mark-up is not something to complain to Ford about IMHO.

First, my service vehicles get between 30 and 40 K per year so a hybrid will be a big improvement over 12 to 15 mpg F 150. I was quoted a 5k markup which was fine and I agreed to but when the purchase order was sent it was 10K over. Thats bait and switch .
After reading your post I realize how wrong I was wanting a new truck that tripled my gas mpg and I shouldnt complain when a dealership was trying to screw me.

Thank you, I appreciate you "setting me straight" If I need any more advice on running my business Ive had for almost 30 years I will run it by you to make sure Im not confused.

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