Bait and Switch on Maverick Orders at Grapevine Ford

[tateconcepts]

Warning for those that may read this ahead of their order. Last weekend, I spent several hours in a test drive of an XLT and Lariat with a "borrowed" salesperson whom was friendly but seemed to only know a lot about the Bronco. Afterwards, I completed an order form with them - the same that I filled out online and left. This week, I had not heard anything about this order only to find out that they had not placed the order until they could speak with me again.

In my discussions with Jake, it was stated that "to complete my order and entry of it, there would be a $2500 fee added to the order for market availability". He stated this fee was because these trucks were getting more at auction than MSRP. After hearing this, I decided to go elsewhere and maybe just pass on any Ford product. I don't see why this was not disclosed up front and I found it to be a very big waste of my time. The only reason this fee would exist is if Ford created it to pad dealers, otherwise I don't see getting haggled twice and being forced into using their financing - I was also called by the finance manager and informed they do not accept third party financing.

Anyone else in North Texas heard of dealers attempting to collect bogus fees for my patience in waiting on an order?

Should I just place an order for something else or another brand?

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[bgillen35]

If there are any added fees or market adjustments, that's on the dealer, not Ford. There are plenty of dealers out there selling at MSRP, a lot are not even requiring a deposit. Sounds like just another shady dealer experience.

 

[Thrillhouse]

Ford didn't create this "fee." The dealer is marking up the truck and calling it a fee.

 

[vezpa]

MSRP = MANUFACTURERS SUGGESTED RETAIL PRICE


.

 

[MissMelJoy]

Warning for those that may read this ahead of their order. Last weekend, I spent several hours in a test drive of an XLT and Lariat with a "borrowed" salesperson whom was friendly but seemed to only know a lot about the Bronco. Afterwards, I completed an order form with them - the same that I filled out online and left. This week, I had not heard anything about this order only to find out that they had not placed the order until they could speak with me again.

In my discussions with Jake, it was stated that "to complete my order and entry of it, there would be a $2500 fee added to the order for market availability". He stated this fee was because these trucks were getting more at auction than MSRP. After hearing this, I decided to go elsewhere and maybe just pass on any Ford product. I don't see why this was not disclosed up front and I found it to be a very big waste of my time. The only reason this fee would exist is if Ford created it to pad dealers, otherwise I don't see getting haggled twice and being forced into using their financing - I was also called by the finance manager and informed they do not accept third party financing.

Anyone else in North Texas heard of dealers attempting to collect bogus fees for my patience in waiting on an order?

Should I just place an order for something else or another brand?

I ordered at Leif Johnson in Austin and they quoted me the MSRP and no deposit.

 

[JKinPA]

Warning for those that may read this ahead of their order. Last weekend, I spent several hours in a test drive of an XLT and Lariat with a "borrowed" salesperson whom was friendly but seemed to only know a lot about the Bronco. Afterwards, I completed an order form with them - the same that I filled out online and left. This week, I had not heard anything about this order only to find out that they had not placed the order until they could speak with me again.

In my discussions with Jake, it was stated that "to complete my order and entry of it, there would be a $2500 fee added to the order for market availability". He stated this fee was because these trucks were getting more at auction than MSRP. After hearing this, I decided to go elsewhere and maybe just pass on any Ford product. I don't see why this was not disclosed up front and I found it to be a very big waste of my time. The only reason this fee would exist is if Ford created it to pad dealers, otherwise I don't see getting haggled twice and being forced into using their financing - I was also called by the finance manager and informed they do not accept third party financing.

Anyone else in North Texas heard of dealers attempting to collect bogus fees for my patience in waiting on an order?

Should I just place an order for something else or another brand?

Jake and the dealership is ripping you off. I paid 4% under dealer invoice At Chapman. If ordering MSRP is the highest you should pay.

 

[JBnorthTX]

Warning for those that may read this ahead of their order. Last weekend, I spent several hours in a test drive of an XLT and Lariat with a "borrowed" salesperson whom was friendly but seemed to only know a lot about the Bronco. Afterwards, I completed an order form with them - the same that I filled out online and left. This week, I had not heard anything about this order only to find out that they had not placed the order until they could speak with me again.

In my discussions with Jake, it was stated that "to complete my order and entry of it, there would be a $2500 fee added to the order for market availability". He stated this fee was because these trucks were getting more at auction than MSRP. After hearing this, I decided to go elsewhere and maybe just pass on any Ford product. I don't see why this was not disclosed up front and I found it to be a very big waste of my time. The only reason this fee would exist is if Ford created it to pad dealers, otherwise I don't see getting haggled twice and being forced into using their financing - I was also called by the finance manager and informed they do not accept third party financing.

Anyone else in North Texas heard of dealers attempting to collect bogus fees for my patience in waiting on an order?

Should I just place an order for something else or another brand?

My salesman at Five Star Ford Carrollton advised me to tell people on this forum not to pay over MSRP for orders, saying they and plenty of other DFW dealers won't charge ADM.

 

[staryoshi]

MSRP = MANUFACTURERS SUGGESTED RETAIL PRICE
.

Exhibit A why we don't need dealerships. (Stealerships)

I welcome our future Amazon Auto overlords

 

[JibbersCrabst]

That dealership is cooked. A family member bought a vehicle there a few years ago and had a terrible experience. They left a very detailed negative review and someone at the dealership called them and tried to intimidate them into deleting or changing the review. Went as far as threatening to cancel their financing and force them to bring the vehicle back. They told the dealership to go F themselves and kept the car, nothing ever happened of course.

 

[BeachBum]

That dealership is cooked. A family member bought a vehicle there a few years ago and had a terrible experience. They left a very detailed negative review and someone at the dealership called them and tried to intimidate them into deleting or changing the review. Went as far as threatening to cancel their financing and force them to bring the vehicle back. They told the dealership to go F themselves and kept the car, nothing ever happened of course.

would also love to know how many Mavericks have actually gone through an auction, such BS

 

[Old Ranchero]

Warning for those that may read this ahead of their order. Last weekend, I spent several hours in a test drive of an XLT and Lariat with a "borrowed" salesperson whom was friendly but seemed to only know a lot about the Bronco. Afterwards, I completed an order form with them - the same that I filled out online and left. This week, I had not heard anything about this order only to find out that they had not placed the order until they could speak with me again.

In my discussions with Jake, it was stated that "to complete my order and entry of it, there would be a $2500 fee added to the order for market availability". He stated this fee was because these trucks were getting more at auction than MSRP. After hearing this, I decided to go elsewhere and maybe just pass on any Ford product. I don't see why this was not disclosed up front and I found it to be a very big waste of my time. The only reason this fee would exist is if Ford created it to pad dealers, otherwise I don't see getting haggled twice and being forced into using their financing - I was also called by the finance manager and informed they do not accept third party financing.

Anyone else in North Texas heard of dealers attempting to collect bogus fees for my patience in waiting on an order?

Should I just place an order for something else or another brand?

on the bright side, you got to spend a couple hours testing a Maverick to decide if it is the right vehicle for you- and no pressure to buy it from these douchebags! Seems there's actually people on here complaining they ordered "sight unseen" then didn't like it when they saw 1 in person

 

[Mymaverick2021]

If there are any added fees or market adjustments, that's on the dealer, not Ford. There are plenty of dealers out there selling at MSRP, a lot are not even requiring a deposit. Sounds like just another shady dealer experience.

And if you are really lucky there's some dealers that are actually going up 2 or 3% below MSRP for the mavericks.

Happy hunting

 

[The Weatherman]

on the bright side, you got to spend a couple hours testing a Maverick to decide if it is the right vehicle for you- and no pressure to buy it from these douchebags! Seems there's actually people on here complaining they ordered "sight unseen" then didn't like it when they saw 1 in person

I haven’t seen those post. Link please?

 

[TSAINTS1115]

Some of these posts make me wonder if this is the first new car some have ever bought.

 

[PebbleMav]

Few show on their websites, but upward market adjustments are the rule in Central CA. One dealer had $5000 adjustments on Mavericks.

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