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Good news, bad news. The salesman told me it was damaged and then sold it to someone else!

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GreenLady

GreenLady

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Bummer, Sorry to hear. I agree to get pictures, but I am also curious about how they plan on expediting a new vehicle for you.
The salesman just texted me that he did not have any pictures. I told him that I thought that was impossible that no one at the dealership took a picture so they could file a claim and please get me a picture. I don’t think they have any plans to expedite another Lariat unless one is not claimed.
 

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The salesman just texted me that he did not have any pictures. I told him that I thought that was impossible that no one at the dealership took a picture so they could file a claim and please get me a picture. I don’t think they have any plans to expedite another Lariat unless one is not claimed.
I hate to say this. I really do. But I have a sinking feeling you may be SOL.
 
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GreenLady

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I hate to say this. I really do. But I have a sinking feeling you may be SOL.
I’m an optimist and I’m sure this is happening for a reason! CO was not my first color of choice And there was no moon roof so maybe the one that shows up will have a moon roof. I’m not going to be a fussy about a color add this point. Or maybe I’m not supposed to have a maverick and my F150 lightning will arrive sooner!
 

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The salesman just texted me that he did not have any pictures. I told him that I thought that was impossible that no one at the dealership took a picture so they could file a claim and please get me a picture. I don’t think they have any plans to expedite another Lariat unless one is not claimed.
Well, now it is even more suspicious.
 

thevol

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The salesman just texted me that he did not have any pictures. I told him that I thought that was impossible that no one at the dealership took a picture so they could file a claim and please get me a picture. I don’t think they have any plans to expedite another Lariat unless one is not claimed.
No pictures eh? Stinks to high heaven...
 

callen4794

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@GreenLady, you're going to need to demand pictures.

-If the truck was in fact damaged and returned to Ford, they have to have pictures.

-If they don't give you pictures, you will need to call Ford Customer Service and have them verify the vehicle was returned.

-If the truck was not returned to Ford, you will need to report the dealer to Ford.

If the dealer agreed to take your deposit with the intention of selling you the vehicle, then sold it to someone else, they misled you and open themselves to a lawsuit and problems with Ford.
 
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TooManyVehicles

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So this is the dealer that blocked you on Twitter, then got reprimanded by Ford, and now this happens. Hmm,
 
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The salesman just texted me that he did not have any pictures. I told him that I thought that was impossible that no one at the dealership took a picture so they could file a claim and please get me a picture. I don’t think they have any plans to expedite another Lariat unless one is not claimed.
They 100 percent had to have taken pictures for dealing with Ford and insurance etc. This is starting to smell....
 

Lcacbosn

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Just for the record, can you say who the dealer is? I'm just south of Jacksonville waiting on mine. It doesn't sound legit to me.....just saying.
 

MakinDoForNow

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I’m an optimist and I’m sure this is happening for a reason! CO was not my first color of choice And there was no moon roof so maybe the one that shows up will have a moon roof. I’m not going to be a fussy about a color add this point. Or maybe I’m not supposed to have a maverick and my F150 lightning will arrive sooner!
Aaarrrggghhh!!! OK, I'm sorry but I cannot resist. This is "Old School šŸ¤—" it was meant to be that you have a Mav in your first color of choice with a moon roof! You will find out IF the first unclaimed Mav will be "THE ONE" (Hey! that would be a good name for a movie")!
 

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So last night I get a call from someone at the dealership thanking me for my business. I replied I hadn’t completed a transaction there yet and was still waiting to hear about my truck delivery. He said it would be arriving at the dealer today, Wednesday, and my salesman would be giving me a call. I thanked him, hung up and started packing for my 8 hour road trip. I was so excited I got up at 3 AM and left by 4:30 AM. As I was driving through Jacksonville my salesman called and I was so excited! He said ā€œI have some good news and some news that might make you a little upset.ā€œ Then he said the truck arrived but it had been damaged on the transport truck and the roof was so damaged they had to return it! I was stunned and couldn’t say anything for a minute or two and then I just blurted out that I was not a little upset, I was a lot upset! He apologized and said they would give me highest priority for another Lariat that was unclaimed. I’m afraid that did not make me feel any better! Back to the waiting game 😩
This is where they need to bring back flogging.
 

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I’m an optimist and I’m sure this is happening for a reason! CO was not my first color of choice And there was no moon roof so maybe the one that shows up will have a moon roof. I’m not going to be a fussy about a color add this point. Or maybe I’m not supposed to have a maverick and my F150 lightning will arrive sooner!
Moon roof? Hell, you could of had them cut the damaged roof off your crushed truck and had a convertible! Missed opportunity ;)
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