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Really BAD issue with remote start Fordpass... Hybrid Maverick

Vulcan9988

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XL Model here with bunch of upgrades.

So this was the first morning I got to test out the remote start with FordPass.(I did try it once before when setting up Fordpass) I have owned the truck since the 23rd of DEC, so.. 5 days, no issues. About 300 miles on it.

I got up to get ready for work, hit the remote start on the Ford Pass, it said the vehicle was started, and I went about getting ready, letting dog out, bathroom etc.

Well all that done I went to go out and head to work, and first thing I noticed was the truck was making a god awful noise like it was constantly starting and stopping every second. And then this smell hit me...

It was an incredibly intense fuel smell. Almost like rotten eggs. Unburnt fuel maybe? It actually made me almost physically ill.

Well I had to get to work, so I got in the truck rolled down the windows, and put the key in an shut the truck OFF. Then I turned it on, it said ready to drive, and I drove to work. No issues, no weird noises, no more weird smell. It was a cold drive to work for sure, but had to air out the original smell.

I mean I actually still feel a bit ill from it.

I guess Im going to test it out tonight after work and just keep an eye on it and watch it remote start. I dont believe in "flukes" when it comes to car reliability, so I still will talk to the dealer.

For context I did technically test the remote start via fordpass when we initially set up Fordpass at the dealer, so THAT time, it appeared to work fine.
It was particularly cold this morning, maybe 40 degrees F.
The smell immediately makes me think something with the battery I would definitely go to the dealer and have it checked out
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STARCOMMTREY1

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XL Model here with bunch of upgrades.

So this was the first morning I got to test out the remote start with FordPass.(I did try it once before when setting up Fordpass) I have owned the truck since the 23rd of DEC, so.. 5 days, no issues. About 300 miles on it.

I got up to get ready for work, hit the remote start on the Ford Pass, it said the vehicle was started, and I went about getting ready, letting dog out, bathroom etc.

Well all that done I went to go out and head to work, and first thing I noticed was the truck was making a god awful noise like it was constantly starting and stopping every second. And then this smell hit me...

It was an incredibly intense fuel smell. Almost like rotten eggs. Unburnt fuel maybe? It actually made me almost physically ill.

Well I had to get to work, so I got in the truck rolled down the windows, and put the key in an shut the truck OFF. Then I turned it on, it said ready to drive, and I drove to work. No issues, no weird noises, no more weird smell. It was a cold drive to work for sure, but had to air out the original smell.

I mean I actually still feel a bit ill from it.

I guess Im going to test it out tonight after work and just keep an eye on it and watch it remote start. I dont believe in "flukes" when it comes to car reliability, so I still will talk to the dealer.

For context I did technically test the remote start via fordpass when we initially set up Fordpass at the dealer, so THAT time, it appeared to work fine.
It was particularly cold this morning, maybe 40 degrees F.
Your cat has clogged....
 

Decayed

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Did the tech have any ideas what the cause was? The smell points toward battery issues for me
New cats used to smell like rotten eggs. This is really weird since it happens with remote start. No idea why remote start would work differently than a normal start.
 

STARCOMMTREY1

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New cats used to smell like rotten eggs. This is really weird since it happens with remote start. No idea why remote start would work differently than a normal start.
Clogged cats also smell like rotten eggs.
 

Decayed

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Clogged cats also smell like rotten eggs.
I just remember smelling the stink when they first hit the market years ago. IIRC they fixed it so they don't normally stink as much. It does sound like it's a cat issue to me. If it was a battery issue OP should see or smell something on or around the battery.
 

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Tony_The_Wiseguy

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Same thing just happened with my Hybrid. Remote start, my wife thought my music was blasting. She heard a steady bassy thump, thump, thump. Went outside and the engine was almost like revving in rhythm. Backed my car up to the street and when I got out, rotten egg smell. Now I’m concerned…
 

casanewt

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Same thing just happened with my Hybrid. Remote start, my wife thought my music was blasting. She heard a steady bassy thump, thump, thump. Went outside and the engine was almost like revving in rhythm. Backed my car up to the street and when I got out, rotten egg smell. Now I’m concerned…
Hopefully Ford is watching the main forums like this for reports. I'll just keep recommending that anyone who has had this happen get it reported to your dealer. There is no way this is normal.
 

Chadindenver

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Update - The dealer received a response from the Ford tech hotline. Unfortunately it was simply " duplicate the concern, check for codes and report back" I can't get it to duplicate when I bring the vehicle in and there aren't any codes pulling up / CEL isn't coming on. So basically i'm SOL and have to wait until it explodes the battery or burns up the CAT whichever is making the smell. LOL
 

Chadindenver

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Did the tech have any ideas what the cause was? The smell points toward battery issues for me
Unfortunately they didn't have any input. In fact they didn't really care. It wasn't acting up and there weren't any codes. So that means everything is fine!
 
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OP

Oddzball

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Update - The dealer received a response from the Ford tech hotline. Unfortunately it was simply " duplicate the concern, check for codes and report back" I can't get it to duplicate when I bring the vehicle in and there aren't any codes pulling up / CEL isn't coming on. So basically i'm SOL and have to wait until it explodes the battery or burns up the CAT whichever is making the smell. LOL
So I took it in and had them test the battery and the battery chemical stuff (ph etc) and the battery is fine. I dont think the smell comes from the battery, however they said same thing, cant duplicate it, and no codes are showing.. so... dunno what to do but just see how it goes.
 
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Chadindenver

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Same thing just happened with my Hybrid. Remote start, my wife thought my music was blasting. She heard a steady bassy thump, thump, thump. Went outside and the engine was almost like revving in rhythm. Backed my car up to the street and when I got out, rotten egg smell. Now I’m concerned…
This was my same issue. It seems to happen to me the most when I remote start in the morning. Cold start... After the 10min mark. I get the pulsing noise from the engine RPM's and then a foul rotten egg smell. If I shut the car off and restart it, the engine smooths out and the smell goes away. I don't have the issue any other time except for when I remote start it.
 
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Oddzball

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Unfortunately they didn't have any input. In fact they didn't really care. It wasn't acting up and there weren't any codes. So that means everything is fine!
Yeah They basically said without codes they had nothing to go on, and couldnt repeat the issue because byt he time they test its already 8am and it doesnt seem to happen since it isnt that cold here by 8am
 

casanewt

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Unfortunately it sounds like someone needs to get some good video of it happening in order for Ford to have "proof."
 
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Oddzball

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Unfortunately it sounds like someone needs to get some good video of it happening in order for Ford to have "proof."
There is a video on reddit, but the problem is again, no codes or actual way to reproduce on demand for the service department.
 
 







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