Delivery delay notice from Ford after shipment

[mjacobs06]

Pretty frustrated here as well. My EB Lariat was built 10/13, say shipped 10/14 with an ETA of 11/7. About a week prior to that, the ETA got pushed to 12/5. I called and got railcar info from dealer's Vehicle Visibility and could see the "stopship" tag that was brought up in another thread here. A few days ago the ETA changed to 11/25 (no email) and then today I got an email with it pushed back to 12/25. Really frustrating not being able to get answers or accurate info.

The railcar trace says it went from Mexico to San Fran area, then to Kansas City, then down to Houston area.... I'm a Chicago delivery. Does that even seen right? Starting to think my truck isn't even on that train, ugh.

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[OTACORB]

Well this thread is very disheartening. But I am in the same boat.

Built 10/6 Sat for almost two weeks
Shipped 10/21 - ETA 10/23 to 10/30
Email Update to 11/5 to 11/13
Tracker update: 11/15
Tracker update 11/20
Email Update: 11/23 to 11/30
Tracker Update 12/3

Clearly their system auto generates these emails once it realizes the vehicle hasn't been delivered and those dates are totally bogus.

There is no stopship on my order, but the dealer hasn't a clue. It's beyond frustrating, but what can you do? This is what I get for jumping ahead and ordered all these damn accessories. If not for that I'd be looking at other options (not a damn Ford)

 

[L Martin]

Pretty frustrated here as well. My EB Lariat was built 10/13, say shipped 10/14 with an ETA of 11/7. About a week prior to that, the ETA got pushed to 12/5. I called and got railcar info from dealer's Vehicle Visibility and could see the "stopship" tag that was brought up in another thread here. A few days ago the ETA changed to 11/25 (no email) and then today I got an email with it pushed back to 12/25. Really frustrating not being able to get answers or accurate info.

The railcar trace says it went from Mexico to San Fran area, then to Kansas City, then down to Houston area.... I'm a Chicago delivery. Does that even seen right? Starting to think my truck isn't even on that train, ugh.

My original eta was 11/9. Got email changing to 12/12. Tracker changed to 11/25 (no email) and then a couple of days ago received email changing to 12/25. So my most recent experience matches your recent experience perfectly. The truck has been just south of Petersburg VA (100 miles away) for 3 weeks. Thanksgiving and then Christmas? Maybe someone is just playing with us.

 

[ArkAngelx3]

My original eta was 11/9. Got email changing to 12/12. Tracker changed to 11/25 (no email) and then a couple of days ago received email changing to 12/25. So my most recent experience matches your recent experience perfectly. The truck has been just south of Petersburg VA (100 miles away) for 3 weeks. Thanksgiving and then Christmas? Maybe someone is just playing with us.

Somone has to be able to track someone down who knows why all these trucks are on stop hold. I'm not sure personally where to search next.

 

[Vewdu]

Somone has to be able to track someone down who knows why all these trucks are on stop hold. I'm not sure personally where to search next.

Probably. But if that person wants to stay employed, they won't say a word. All you can do is wait, maybe ford will release a statement, but for a newly launched vehicle, the last thing they want is people doubting the quality of the vehicles build, etc from factory.

 

[sdr.speng]

Probably. But if that person wants to stay employed, they won't say a word. All you can do is wait, maybe ford will release a statement, but for a newly launched vehicle, the last thing they want is people doubting the quality of the vehicles build, etc from factory.

I have had my dealer reach out to their Ford District Rep for answers and clarifications.

The dealer rep said there are two issues associated with the change: Ford is preforming Safety Inspections (BS) and the lack of truck drivers (Also BS - I understand there is a shortage, but not a two month shortage). They said Ford keeps using the statement "Ford wants to ensure your complete satisfaction" - RIGHT NOW I'm Not Satisficed! My ETA jumped from 11/25 to 12/31!

 

[Packer Bill]

I have had my dealer reach out to their Ford District Rep for answers and clarifications.

The dealer rep said there are two issues associated with the change: Ford is preforming Safety Inspections (BS) and the lack of truck drivers (Also BS - I understand there is a shortage, but not a two month shortage). They said Ford keeps using the statement "Ford wants to ensure your complete satisfaction" - RIGHT NOW I'm Not Satisficed! My ETA jumped from 11/25 to 12/31!

I would rather have Ford be honest and say that this information is restricted at this time.

 

[daviddsx]

My 2.0 Lariat was shipped supposedly on October 9 with projected delivery of November 9. I received the following email this morning: “To ensure your complete satisfaction, we will require additional time before your 2022 Maverick LARIAT is delivered to Leith Ford. Your vehicle’s previous estimated delivery range of November 3, 2021, and November 9, 2021, has been updated to between December 6, 2021, and December 12, 2021.” I would like to know if others are experiencing the same thing. I can speculate all day as to what happened to cause the delay.

I received almost the same email, my xl was to be delivered the week before thanksgiving, now it’s the day after Christmas, they said they have no truck drivers to deliver, HA

 

[Mikknj]

My 2.0 Lariat was shipped supposedly on October 9 with projected delivery of November 9. I received the following email this morning: “To ensure your complete satisfaction, we will require additional time before your 2022 Maverick LARIAT is delivered to Leith Ford. Your vehicle’s previous estimated delivery range of November 3, 2021, and November 9, 2021, has been updated to between December 6, 2021, and December 12, 2021.” I would like to know if others are experiencing the same thing. I can speculate all day as to what happened to cause the delay.

A friend of mine last week had their car fall off the delivery truck. It damaged the vehicle and could not be delivered.

 

[OTACORB]

A friend of mine last week had their car fall off the delivery truck. It damaged the vehicle and could not be delivered.

Man that breaks my heart! I've been put off for two months now, but I am holding tight! They have to get it to me eventually! That's the sensible side of me talking. The un-sensible side want to go in a raise some hell. In all fairness it's not on the dealer. They want to sell me this truck.

 

[Tpowers]

Hello. I am just trying to obtain information. My maverick was supposed to be in transit as of last Monday with a delivery date of 1/4. My dealer has no information other than a date range on the visabilty report. I called Ford and they were of no help either. Is there any other way that I can actually locate my maverick to see if it is even on a train?

 

[MimiE]

My Maverick is sitting in Mesquite, less than 100 miles from the dealership where I purchased it. I talked with a friend who works at the dealership this morning, who checked with their person that does the thing, and she said it was there because there are no truck drivers. I hope they get some soon. I am very anxious to see Molly the Maverick.

 

[MimiE]

Hello. I am just trying to obtain information. My maverick was supposed to be in transit as of last Monday with a delivery date of 1/4. My dealer has no information other than a date range on the visabilty report. I called Ford and they were of no help either. Is there any other way that I can actually locate my maverick to see if it is even on a train?

Did you get the railcar number off the visibility report from the dealer?

 

[Chris_G]

My Maverick is sitting in Mesquite, less than 100 miles from the dealership where I purchased it. I talked with a friend who works at the dealership this morning, who checked with their person that does the thing, and she said it was there because there are no truck drivers. I hope they get some soon. I am very anxious to see Molly the Maverick.

You'd be a truck driver if they would deliver it.

 

[Tpowers]

Did you get the railcar number off the visibility report from the dealer?

They said that is not listed yet. Don’t know if that means they have not shipped it yet or if the updates have not updated daily. Right now the eta to me is 1/4/2022. Right now I am in limbo trying to see where it is. They dealer says the only thing that is on the report is the date range

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