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Ooooooooooooook. So after over a year of seeing people ask what a DORA actually looks like, and folks (me included, posting the next best thing, and order preview page as a sorry substitute), I figured I might as well post my actual DORA for a 2023 Maverick. Most of the Google image examples I could find were super old examples from many years ago. A few people have more recently posted a Maverick DORA here on MTC, but I think it was buried in an unrelated thread that would be hard to find if someone was searching. So here we go with a standalone fresh thread about it.
I probably missed something on here that should have been redacted, but ohhhh well. The yellow highlighted portions are what matter if you are trying to confirm you have an order associated with your name.
They include (roughly from top to bottom of the DORA)...
1. The Dealership name and the Dealership Code (same code for the entire dealership across all their orders)
2. Your order number/code (in theory unique to you within that dealership, but could be used more than once if they don't keep clean records)
3. The Dealership Code again in another spot
4. Your order number again in another spot
5. And then way down at the bottom your customer name
And then of course all the info in the middle that is not unique/private info specific to you, but is good to know.
For anyone out there who wants this level of security and info about your order, this is what you can ask your dealership to send you. Feel free to use mine as an example if they claim ignorance as to what you are asking them for. Both in image format and PDF.
I probably missed something on here that should have been redacted, but ohhhh well. The yellow highlighted portions are what matter if you are trying to confirm you have an order associated with your name.
They include (roughly from top to bottom of the DORA)...
1. The Dealership name and the Dealership Code (same code for the entire dealership across all their orders)
2. Your order number/code (in theory unique to you within that dealership, but could be used more than once if they don't keep clean records)
3. The Dealership Code again in another spot
4. Your order number again in another spot
5. And then way down at the bottom your customer name
And then of course all the info in the middle that is not unique/private info specific to you, but is good to know.
For anyone out there who wants this level of security and info about your order, this is what you can ask your dealership to send you. Feel free to use mine as an example if they claim ignorance as to what you are asking them for. Both in image format and PDF.
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