- First Name
- Jeremy
- Joined
- Jun 24, 2021
- Threads
- 19
- Messages
- 100
- Reaction score
- 309
- Location
- Saint Louis, MO
- Vehicle(s)
- 2010 Jeep Grand Cherokee
- Thread starter
- #16
I am. I’m getting bounced around though because no one is wanting to provide a solution for me.I had that option ordered but canceled it awhile back. Glad I did as I expected 4 LEDs. I agree with you 1,000% it is extremely misleading. I thought there was a picture and it appeared in the picture as if the light was coming from 4 locations.
I just went online to Ford Maverick Build and clicked on the i to get the information. Here is what I copied from the Ford website BEFORE they take it down or modify it. It CLEARLY states four LED Bed Lamps. If you look at the picture They have one light in the front of the bed and a second one at the tailgate. I assumed with it stating four LED Bed Lamps the other two lamps just weren't pictured.
FIGHT THIS ONE. In my opinion $200 is way too much to pay for only two lights.
I was on hold for 30 minutes earlier this afternoon. The agent didn’t even bother to check in. Just hoping that I was going to hang up. ( I assume). After the 30 minutes they cold transferred me to ford parts department. The guy there was like yea, you need to talk to Marketing so they can get resolved.
So yes, I will be fighting this one. I would like to have a $100 refund, points, or just deliver the other 2 lights to the dealer so they can get it installed.
Between customer care, the dealer ( its not the dealers fault) , and now Ford parts.
I’ll be calling Marketing tomorrow and see what happens.
I keep telling them (as you have boxed in red) that it states 4 led lamps. There’s no gray area on this…
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