Is this how Ford typically does business?

[Jennifer1984]

I’m at a loss. Ford Credit rates are pretty competitive. Pretty much hard to beat when you’re a well qualified buyer. You walked away cause you didn’t want to do more paperwork? There is more variables to this story then we know and I guarantee one of them variables is the real reason instead of doing more paperwork.
3 years ago, this transaction would have been fine. Times have changed. Dealers are trying to maximize per vehicle profit because they are selling less vehicles these days. I can understand dealers pushing financing if it’s competitive. They get a kickback.
Idk, maybe I’m biased because I’m taking Fords 3/36 @ 0%.

I'm not sure what you are trying to imply, but I'll clear things up. I don't have to apply for their loan just because they asked me to. They don't have to sell me their car just because I have money, and neither of us has to justify our reasoning to the other, and we certainly don't have to explain ourselves to anyone else. We both walked away from this deal. The dealer making a profit isn't my problem, any more than my having reliable transportation is the dealer's problem. We are both looking out for our own self interest.

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[Jennifer1984]

Both my credit unions were unable to match Ford 36 mo financing at 0%. Each was 1.99% and 2.45%. Just saying credit unions are not always the best option when financing a purchase.

So reviewing your story, I guess the financing portion is more important than the Maverick.

Next ....... Best wishes to you on whatever you do..

Yeah, the financing definitely is...It's just a car. They will build thousands more. I'm not going into debt to guys who draw up shady paperwork, and THEIR loan sharks, just to get some silly little toy.

 

[Gr8Mustang]

I didn't make a mistake. I didn't do anything. No money changed hands, no one was hurt. What happens to the truck after I walk away doesn't matter to me. I don't see where it helps me to apply for their loan, when I already had one approved and ready to go a week before.

That finance deal would have just been the tip of the iceberg.
That dealer was going to take you for all he could.
The only reason he was trying to do a deal was that Ford expects him to sell to the person that ordered it. He will have to make the case that you walked away from the deal.
You stood your ground. I agree with that.

 

[LeersMav]

Yeah, the financing definitely is...It's just a car. They will build thousands more. I'm not going into debt to guys who draw up shady paperwork, and THEIR loan sharks, just to get some silly little toy.

Agree with that.

 

[Dirtball]

I'm not sure what you are trying to imply, but I'll clear things up. I don't have to apply for their loan just because they asked me to. They don't have to sell me their car just because I have money, and neither of us has to justify our reasoning to the other, and we certainly don't have to explain ourselves to anyone else. We both walked away from this deal. The dealer making a profit isn't my problem, any more than my having reliable transportation is the dealer's problem. We are both looking out for our own self interest.

Good luck in your car search. I’m only prying cause things don’t add up. It’s really none of my business and I hope you get what you want.

 

[2handsipper]

I recently discovered this forum through a search for other experiences with the Ford Maverick. I need some feedback to determine if mine was a typical buying experience. I ordered a Ford Maverick XLT last September and it arrived Tuesday April 12th. About a week before it arrived, I obtained financing through my employer’s credit union for an amount that exceeded the truck's sticker price. All in needed from the dealership was a buyer’s order for the bank to draft a check. The salesman asked if I would consider financing through Ford. I politely declined, as I already had financing in place, and did not want to go through the application process again. The salesman left the room to speak to his manager, and when he returned, I was informed that if I refused to finance through Ford there would be a markup on the truck's selling price. I responded that I did not feel that a vehicle like this was worth the markup they were asking and walked away.

Two days later I received a call from the salesman, asking what it would take to get me into the truck. I responded; print a buyer’s order for the sticker price of the truck, your finance manager and I will sign it, and you will get a check. That’s all it takes. The salesman agreed and asked me to come in and sign the paperwork. When I arrived and went to the finance manager’s office, there was a tablet on his desk. I was handed a stylus and asked to sign in a giant signature box, with no other text on the screen. It’s not unusual to e-sign documents, but I did ask to see a paper copy of the document. Upon inspection my response was, this isn’t a buyer’s order, and further there’s a clause that states “the price shown above is estimated and that upon verification the customer agrees to a price exceeding the figure shown above.” I need an actual buyer’s order for my credit union.

The finance manager said that this was the document that they used, and he would go speak to his manager. The salesman, the finance manager, and what I assume was the sales manager returned a few minutes later and asked again if there was any way I would consider financing through Ford. I replied no, I already made that clear two days ago. They then went into the sales pitch of; this truck is in high demand, they lose money selling it at the sticker price, their phone is ringing off the hook every day from people willing to pay well over sticker price to get this truck. It will take a month for my bank to cut a check. (eyeroll, that’s BS, but so what if it does you sold the truck) The entire time they are going through this I’m thinking to myself how is any of this my problem, and you guys did call me. I of course didn’t say this to them, but I’m really not interested in their problems. Sell me the truck or don’t. Once they picked up that I wasn’t responding to their sales pitch, and really not saying much at all, they suggested that I could finance with them, and then just re-finance with my own credit union. I responded, no that’s dumb, are you going to print an actual buyer’s order and sell me the truck or not? Their response was if you won’t work with us, we can’t make a deal, to which I responded fine, and walked away… again.

First, does Ford always print up sketchy paperwork. The buyer’s order is supposed to lock in the price, not estimate it, and second what’s with this you can only finance through Ford nonsense? Do you like selling cars or not? I’ve never owned a Ford before by the way. This is my first experience with them.

Thanks in advance for the feedback!

Kick your can all the way up to their District Manager to straighten the sales force out, if you have too.

 

[Tremors]

I recently discovered this forum through a search for other experiences with the Ford Maverick. I need some feedback to determine if mine was a typical buying experience. I ordered a Ford Maverick XLT last September and it arrived Tuesday April 12th. About a week before it arrived, I obtained financing through my employer’s credit union for an amount that exceeded the truck's sticker price. All in needed from the dealership was a buyer’s order for the bank to draft a check. The salesman asked if I would consider financing through Ford. I politely declined, as I already had financing in place, and did not want to go through the application process again. The salesman left the room to speak to his manager, and when he returned, I was informed that if I refused to finance through Ford there would be a markup on the truck's selling price. I responded that I did not feel that a vehicle like this was worth the markup they were asking and walked away.

Two days later I received a call from the salesman, asking what it would take to get me into the truck. I responded; print a buyer’s order for the sticker price of the truck, your finance manager and I will sign it, and you will get a check. That’s all it takes. The salesman agreed and asked me to come in and sign the paperwork. When I arrived and went to the finance manager’s office, there was a tablet on his desk. I was handed a stylus and asked to sign in a giant signature box, with no other text on the screen. It’s not unusual to e-sign documents, but I did ask to see a paper copy of the document. Upon inspection my response was, this isn’t a buyer’s order, and further there’s a clause that states “the price shown above is estimated and that upon verification the customer agrees to a price exceeding the figure shown above.” I need an actual buyer’s order for my credit union.

The finance manager said that this was the document that they used, and he would go speak to his manager. The salesman, the finance manager, and what I assume was the sales manager returned a few minutes later and asked again if there was any way I would consider financing through Ford. I replied no, I already made that clear two days ago. They then went into the sales pitch of; this truck is in high demand, they lose money selling it at the sticker price, their phone is ringing off the hook every day from people willing to pay well over sticker price to get this truck. It will take a month for my bank to cut a check. (eyeroll, that’s BS, but so what if it does you sold the truck) The entire time they are going through this I’m thinking to myself how is any of this my problem, and you guys did call me. I of course didn’t say this to them, but I’m really not interested in their problems. Sell me the truck or don’t. Once they picked up that I wasn’t responding to their sales pitch, and really not saying much at all, they suggested that I could finance with them, and then just re-finance with my own credit union. I responded, no that’s dumb, are you going to print an actual buyer’s order and sell me the truck or not? Their response was if you won’t work with us, we can’t make a deal, to which I responded fine, and walked away… again.

First, does Ford always print up sketchy paperwork. The buyer’s order is supposed to lock in the price, not estimate it, and second what’s with this you can only finance through Ford nonsense? Do you like selling cars or not? I’ve never owned a Ford before by the way. This is my first experience with them.

Thanks in advance for the feedback!

They saw a woman walking in, got a massive, bulging headache induced hardon thinking they can bend you over the desk.

All dealerships do this.

Good for you for walking out. Stand your ground. Hope it works out for you.

 

[LM42]

They saw a woman walking in, got a massive, bulging headache induced hardon thinking they can bend you over the desk.

All dealerships do this.

Good for you for walking out. Stand your ground. Hope it works out for you.

All dealers do not do this. Dealers have rightfully earned bad reputations over the years. But perpetuating the idea that they are all the same is stupid and inaccurate and sets people up to have bad relationships with dealers before they even start.

 

[Tremors]

All dealers do not do this. Dealers have rightfully earned bad reputations over the years. But perpetuating the idea that they are all the same is stupid and inaccurate and sets people up to have bad relationships with dealers before they even start.

Let me correct myself - some dealers do this.

But let me add, true stupidity would be going into a dealership and thinking they are your friend. That doesn't mean be mean to them, but they are a business. Their job is to take as much of your money as they can. Doing it with a smile doesn't make it any less damaging to your pocket.

So approach how you want. It's your money. If the model truly worked, you'd walk in, pay the asking price, or not, and leave. No negotiating. Anything else is just lipstick on a pig.

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