I received a confirmation email from Ford the day I ordered the truck. That email said the next email I would get from them would be when the necessary parts were secured and the truck was placed on the production schedule.
On October 21 I received the email from Ford stating hybrid demand had been overwhelming and hybrids were nearly sold out for MY 2022. It said my truck would be delivered "next year."
This is enough to know my order is still in the queue and Ford is struggling with having enough production capacity to meet demand that exceeded expectations.
Is this communication from Ford ideal? No, I think there should have been more information in the 2nd email about the EPA related delay. It appears, however, the EPA matter has delayed the shipping of built hybrids more than it delayed actual production (although it's possible they shifted more production to Ecoboosts for a time knowing they couldn't ship the built hybrids).
Low dealer allocations have likely contributed to some of the extended time periods. If a dealer got 50 Maverick orders but Ford only gave them 5 allocations in September and 5 more in October, most of their customers have had to wait. Those dealers have no incentive to tell their customers this, so they are likely contributing to customer frustration by saying they don't know what's going on.
On October 21 I received the email from Ford stating hybrid demand had been overwhelming and hybrids were nearly sold out for MY 2022. It said my truck would be delivered "next year."
This is enough to know my order is still in the queue and Ford is struggling with having enough production capacity to meet demand that exceeded expectations.
Is this communication from Ford ideal? No, I think there should have been more information in the 2nd email about the EPA related delay. It appears, however, the EPA matter has delayed the shipping of built hybrids more than it delayed actual production (although it's possible they shifted more production to Ecoboosts for a time knowing they couldn't ship the built hybrids).
Low dealer allocations have likely contributed to some of the extended time periods. If a dealer got 50 Maverick orders but Ford only gave them 5 allocations in September and 5 more in October, most of their customers have had to wait. Those dealers have no incentive to tell their customers this, so they are likely contributing to customer frustration by saying they don't know what's going on.
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