Fix for radio glitches : SSM 50411 - updates ACM and radio firmware

[Leand60]

I don't know if it's available, but I found a 7 year old update for my Maverick today was installed via USB . Is it downloadable/installable through the website?

Not that I'm aware of. The dealer did this under warranty. Personally, I would hate to brick the radio in a new vehicle.

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[Leand60]

good info in this thread

https://www.mavericktruckclub.com/f...ly-does-not-change-stations-ford-update.8550/

 

[dgnx6]

My old vehicle I just downloaded the update to a usb drive then update the info system. You could have one sent to you too with the file already on it. Wondering if that would be available in the future.

 

[Dirt820]

Downloading the update as we speak.

Edit: it worked! The fm channels can now be changed more than once per trip. Truck had to be connected to home Wi-Fi, took About 20 minutes to download (slow connection here) and updated in the background while I was driving around. I started the truck back up and as I was pulling out of a parking lot, I got a voice prompt that the software had been updated.

 

[huunvubu]

The glitchy radio can be fixed by your dealer with SSM 50411. This will update the ACM, updating the radio firmware.

My Maverick was built on 11/29 and shipped on 11/30 and has this exact same firmware version and revision.

This update is only for Mavericks produced on or before November 29th

 

[huunvubu]

The glitchy radio can be fixed by your dealer with SSM 50411. This will update the ACM, updating the radio firmware.

Are you sure it is SSM 50411 and not SSM 50410?

 

[doug2104]

sadly, I live in a third floor condo, so no home wifi

Sorry to hear about no home wifi that sinks.

 

[Renho17]

I tried that and it would not update. I believe this is something that must be preformed by the dealer.

yes Mavs have updates you can do your self. You don’t need the dealers anymore. If it doesn’t find it you usually have to try searching 2-3 times.

phones hotspots usually don’t work for this type of stuff, You need a home connection. Public hotspots will usually block the connection too.

For people that live in tall buildings or apartments that can’t reach their wifi. Best bet is to go to a friends house that theirs reaches the driveway or sit in their garage.

 

[pnorwood54]

worked for me

 

[pnorwood54]

worked for me

duh, figured out 1/2 way thru that it works with engine off/ key in middle/on position.
( too long with push start)

 

[Fx4hOok]

Did it at dealer, was not able at home for some reason

 

[bbhaag]

I just went out and checked and our radio is using the latest version. It was built over the last week in December. So depending on when your truck was built it might already be on the latest software version.

 

[Zackmix2020]

Recently came across an issue when I’m using apple car play. It would will just randomly press areas of the screen constantly and the only way to fix it is to close the maps and re open

 

[Fx4hOok]

I just went out and checked and our radio is using the latest version. It was built over the last week in December. So depending on when your truck was built it might already be on the latest software version.

Its only for Nov 30th back builts

 

[vegman]

Downloading the update as we speak.

Edit: it worked! The fm channels can now be changed more than once per trip. Truck had to be connected to home Wi-Fi, took About 20 minutes to download (slow connection here) and updated in the background while I was driving around. I started the truck back up and as I was pulling out of a parking lot, I got a voice prompt that the software had been updated.

Downloading the update as we speak.

Edit: it worked! The fm channels can now be changed more than once per trip. Truck had to be connected to home Wi-Fi, took About 20 minutes to download (slow connection here) and updated in the background while I was driving around. I started the truck back up and as I was pulling out of a parking lot, I got a voice prompt that the software had been updated.

I had the same result, mine took a little longer than 20 minutes though. I can't comment on what was corrected yet, as I was bummed out over how long it took to upload and install this clunky software and walked away. I'm hoping it straightens out the radio freezing issues. Will update after I have a chance to deal with it when I'm not frustrated, but this update method was replicated.

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