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Help with rail car tracking?

ForeverWaiting

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Can anyone help me with rail car tracking? I was given the rail car number back on February 18. Unfortunately Ford chat keeps saying it's still in Arizona. So I tried calling the CSX number and providing my tracking number BNSF302024...it said it had been off loaded in California...on February 11th but it didn't ship from the factory until the 15th so I am confused. My dealer is in Pennsylvania and I can't get any other information of where it's at now as they are non responsive.
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paneubert

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If it is BNSF, try the UP number, not the CSX. My BNSF rail-car was more accurate on UP.
 

paneubert

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I called for you.

It appears to be in Wilmington Delaware. The robot lady talks fast, but it was updated yesterday or today. Included words like "Placed at Industry", which if I recall from when my Mav was shipping means it is unloaded and waiting for a trucker to drive it to your dealership.

Here is how I described it last time I was deciphering railroad terms.

https://www.mavericktruckclub.com/f...cking-remaining-my22-builds.22317/post-457960
 

E30andrew

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Like paneubert said, try UP automated phone system. I had found that typing in the numbers on the keypad yielded incorrect results in the trace system for me, but it always worked if I spoke the tracking number.

I just called for yours - it doesn't give a ton of info, but sounds like your final destination is a port in Wilmington, DE at 10am 3/8/23. Last update was yesterday at 5:16am - 'Interchange Delivery', so its probably switching trains somewhere.
 
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ForeverWaiting

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Thank you all so much! That was a big help. Hoping it doesn't sit there long! After waiting 17 months these last few weeks are killing me.
 

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paneubert

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Like paneubert said, try UP automated phone system. I had found that typing in the numbers on the keypad yielded incorrect results in the trace system for me, but it always worked if I spoke the tracking number.

I just called for yours - it doesn't give a ton of info, but sounds like your final destination is a port in Wilmington, DE at 10am 3/8/23. Last update was yesterday at 5:16am - 'Interchange Delivery', so its probably switching trains somewhere.
Between what @E30andrew heard what what I heard, I think you are close. Haha. Maybe I will get bored and generate a virtual fax number and get them to fax it to me "in writing".
 

E30andrew

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lol I must have called that robot tracking lady 100 times over the last month 😅

The last date she gives is the final destination ETA (10am, March 8th in this case), but listing the port was a new feature for me lol. Considering the OP lives in PA, and that port is right on the border, I'd guess its the last stop.

OP - you can check your ramp code on the window sticker to verify at least what state it ends up in.

But hey, train ride is almost done! She gets unloaded next week, and hopefully onto a transporter sooner than later!
 

paneubert

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Thank you all so much! That was a big help. Hoping it doesn't sit there long! After waiting 17 months these last few weeks are killing me.
Here you go.

"BNSF 302024 Loaded
lnterchangeDelivery 03/02 05:16 AM
PlacedAtlndustry: Port Wilmington, DE 03/08 10:00 AM
Origin: Cd Industrial, SO
No Ramp Parking Information."


It would seem like they are predicting it gets to the DE port on 3/8.
 

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pa-outdoorsman

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You need to call the Norfolk Southern automated line if you are coming to PA. They handle all the traffic in our part of the world.

As others said, "placed at industry" means your car is at the ramp. Might not be off-loaded yet but may be. If not, within a day or so.

At this point, it's worth reaching out to your dealer and seeing what VIN VIEW shows for the physical location of the truck. You can also register with United Road and get updates for when your truck is picked up by the transporter and delivered to the dealer lot.

There are other threads here explaining how to navigate that registration process, so I won't go into that here. Suffice it to say I knew my truck was at the dealership before the sales manager did, and I called him within the hour to arrange pickup! Unfortunately, it showed up on a Saturday, so I had to wait until Monday...
 
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ForeverWaiting

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This is awesome news! Final stop is Doylestown, PA. Estimated delivery date at dealer was 2/27 to 3/8, so it will likely be a week or two after the 8th I'm guessing. Thank you everyone!
 
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pa-outdoorsman

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This is awesome news! Final stop is Doylestown, PA. Estimated delivery date at dealer was 2/27 to 3/8, so it will likely be a week or two after the 8th I'm guessing. Thank you everyone!
Well, your truck could literally show up at the dealer tomorrow. Or, yes, it could be two weeks. But I mean, once a truck arrives to get it, it's not more than an hour drive from the Wilmington rail yard to Doylestown.

You are in the home stretch now for sure. Congratulations on your Maverick. Get all your financing in order, take this opportunity to finalize numbers with your dealer and make the pickup process as smooth as possible by getting answers to all your questions now and dealing with any potential snags ahead of time.
 

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Mine has been sitting in Wilmington for 3 weeks now. Dealer tells me its scheduled for today. Bret
 

capecruiser

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Dealer just emailed me and he said vinview now shows 3/9 delivery
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