Sponsored

Different order status email from Ford.

HTX

2.5L Hybrid
Well-known member
First Name
Jon
Joined
Apr 12, 2022
Threads
10
Messages
572
Reaction score
560
Location
Houston TX
Vehicle(s)
CR-V
Engine
2.5L Hybrid
Just received this. AFAIK no VIN yet. Didn’t get the other email earlier this week.


Ford Maverick Different order status email from Ford. Logo-Ford
Dear J,
We understand it has been too long since you last heard from us. Today, we wanted to give you an update on the status of your Maverick XL order.
Unfortunately, continued supply chain issues are slowing things down. We’re working diligently to try and reduce these delays.
Now here’s our promise to you. We know that waiting for delivery of your Ford is far less fun than actually driving it. So, we commit to updating you as soon as we can, at least once every 45 days regarding your vehicle’s production schedule status. No matter what.
Thank you for your patience and understanding.​
Sponsored

 

NoMavyYet

2.0L EcoBoost
Well-known member
First Name
Zach
Joined
Sep 30, 2021
Threads
16
Messages
89
Reaction score
95
Location
Wisconsin
Vehicle(s)
2013 f250 2002 Ranger
Engine
2.0L EcoBoost
Did you check to see if you got scheduled?
i did not receive this email, and I did receive Wednesdays email.
looks like it’s a “parts not in stock to finish” email to me.
maybe it’s a fluke?
 

CasaKarl

Member
First Name
Karl
Joined
Dec 19, 2021
Threads
0
Messages
17
Reaction score
7
Location
Hereford AZ
Vehicle(s)
Chevy Avalanche, Toyota RAV4, Ford CMax
Got the 6/29 dreaded email - drop packages or get in line for a '23,,,,,
Went to my dealer to discuss how to get on the 23 list.
When he looked up my order he found that my Lariat Hybrid with all its packages is now scheduled (on 6/30) for production week of 8/28, and I now have a VIN (no window sticker yet).
But of course since others have had several production weeks that keep slipping I will just have to wait until late July to see if it holds, or if I need to jump into the fray for a 23....
So, getting the 6/29 email is NOT an indication that an order (with constrained items) will not get assigned to a production week before the MY closeout. (original order date 10/24/22).
 
OP
OP
HTX

HTX

2.5L Hybrid
Well-known member
First Name
Jon
Joined
Apr 12, 2022
Threads
10
Messages
572
Reaction score
560
Location
Houston TX
Vehicle(s)
CR-V
Engine
2.5L Hybrid
Did you check to see if you got scheduled?
i did not receive this email, and I did receive Wednesdays email.
looks like it’s a “parts not in stock to finish” email to me.
maybe it’s a fluke?
I checked 6/29 and it was unscheduled. No VIN. That’s what surprised me that I didn’t get the other email.
 

paneubert

2.5L Hybrid
Well-known member
Joined
Jan 17, 2022
Threads
34
Messages
2,866
Reaction score
4,833
Location
Seattle
Vehicle(s)
2025 Hybrid XLT/4K/AWD/CoPilot/Eruption Green
Engine
2.5L Hybrid
Just received this. AFAIK no VIN yet. Didn’t get the other email earlier this week.


Logo-Ford.png



Dear J,
We understand it has been too long since you last heard from us. Today, we wanted to give you an update on the status of your Maverick XL order.
Unfortunately, continued supply chain issues are slowing things down. We’re working diligently to try and reduce these delays.
Now here’s our promise to you. We know that waiting for delivery of your Ford is far less fun than actually driving it. So, we commit to updating you as soon as we can, at least once every 45 days regarding your vehicle’s production schedule status. No matter what.
Thank you for your patience and understanding.​


Is it perhaps from your dealer and not from "FORD"?
 

Sponsored

paneubert

2.5L Hybrid
Well-known member
Joined
Jan 17, 2022
Threads
34
Messages
2,866
Reaction score
4,833
Location
Seattle
Vehicle(s)
2025 Hybrid XLT/4K/AWD/CoPilot/Eruption Green
Engine
2.5L Hybrid
I got one too, definitely from Ford, not the dealer.
First Edition? Just grasping at straws as to why you got such a nice email and such a specific followup promise. Haha.
 

Tirpitz

2.5L Hybrid
Well-known member
First Name
Chris
Joined
Jun 25, 2022
Threads
3
Messages
282
Reaction score
485
Location
Southern California
Vehicle(s)
XLT Hybrid+Lux in Velocity Blue
Engine
2.5L Hybrid
First Edition? Just grasping at straws as to why you got such a nice email and such a specific followup promise. Haha.
No, I’m just a XLT with lux package. I did call Ford yesterday so perhaps their CRM software triggered it?
 

Pikey87

2.5L Hybrid
Well-known member
Joined
Jun 30, 2022
Threads
7
Messages
311
Reaction score
507
Location
Maine
Vehicle(s)
Chevy Impala
Engine
2.5L Hybrid
Got the 6/29 dreaded email - drop packages or get in line for a '23,,,,,
Went to my dealer to discuss how to get on the 23 list.
When he looked up my order he found that my Lariat Hybrid with all its packages is now scheduled (on 6/30) for production week of 8/28, and I now have a VIN (no window sticker yet).
But of course since others have had several production weeks that keep slipping I will just have to wait until late July to see if it holds, or if I need to jump into the fray for a 23....
So, getting the 6/29 email is NOT an indication that an order (with constrained items) will not get assigned to a production week before the MY closeout. (original order date 10/24/22).
Our mavericks are in the same production batch, chat told me the same production week. If you have a VIN, you will be getting a 22. There are no 23 VINs being made right now, and having a VIN makes the vehicles existence set in stone.
 

kcamp317

2.0L EcoBoost
Well-known member
Joined
Dec 3, 2021
Threads
48
Messages
433
Reaction score
584
Location
Cincinnati, OH
Vehicle(s)
'20 Ford Escape Titanium Hybrid 16 Ford Escape SE
Engine
2.0L EcoBoost
I got my first two emails from ford ever since my order confirmation in January. This one and the July 29th one
 
OP
OP
HTX

HTX

2.5L Hybrid
Well-known member
First Name
Jon
Joined
Apr 12, 2022
Threads
10
Messages
572
Reaction score
560
Location
Houston TX
Vehicle(s)
CR-V
Engine
2.5L Hybrid
I got my first two emails from ford ever since my order confirmation in January. This one and the July 29th one
I find it interesting that you got both. This all seems so random.
Sponsored

 
 







Top