Dealer added packages I didnt order

[Toptremor]

Hey MTC just joined the forum. I've been lurking a little since waiting for my 23 tremor to arrive. I had originally ordered a 23 tremor xlt in avalanche grey with sunroof and sliding rear window as only added options.

I have a signed order sheet for my original order from my salesman (which I'm now finding out doesn't really mean much) with options and total of $32,315 msrp. Also that I'm to get dplan pricing as my mother in law works at the dealership.

A couple of months after placing my order I started to see pics online of the interior in the xlt tremor and was not what I was expecting and didn't really care for it. So I emailed my salesman and requested that he change my xlt to a lariat and remove the rear sliding glass option as it comes powered in the lariat package. He emailed me back and said he got the changes made and that was the last of our communication.

Fast forward I get an email saying my truck has been built. I get on and check the window sticker only to find that not only did he change it from xlt to lariat but also added the lux package as well as co pilot 360 and remote start. Another $3,910 in options I did not order. Bringing the msrp to $39,570.

From my research over the last day or so it seems this is a common dealer tactic to either get more money out of the customer that placed the order or to get them to walk away from the vehicle so they can just put on their lot for adm? Went from excited to kinda bummed after waiting 11 months for it to be built for there to be games now.

Anybody else been in this situation? Is there anything else that can be done or am I just kinda stuck with what I got and can take it or leave it? Thanks for any help I really appreciate it.

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[Bob The Builder]

They probably did that to discourage you from taking it so they could sell a loaded Maverick for 50K. 50K defeats the purpose of a Mav, IMHO, but there are folks with fat wallets that will pay it and they know it.

 

[Ozarkbeard]

TL;DR (and too hard to read)

 

[Toptremor]

Sorry guys.

Broke it up so hopefully a little easier to read.

 

[Toptremor]

They probably did that to discourage you from taking it so they could sell a loaded Maverick for 50K. 50K defeats the purpose of a Mav, IMHO, but there are folks with fat wallets that will pay it and they know it.

Yeah that's what I'm afraid of.

 

[lajlmt]

Hey MTC just joined the forum. I've been lurking a little since waiting for my 23 tremor to arrive. I had originally ordered a 23 tremor xlt in avalanche grey with sunroof and sliding rear window as only added options.

I have a signed order sheet for my original order from my salesman (which I'm now finding out doesn't really mean much) with options and total of $32,315 msrp. Also that I'm to get dplan pricing as my mother in law works at the dealership.

A couple of months after placing my order I started to see pics online of the interior in the xlt tremor and was not what I was expecting and didn't really care for it. So I emailed my salesman and requested that he change my xlt to a lariat and remove the rear sliding glass option as it comes powered in the lariat package. He emailed me back and said he got the changes made and that was the last of our communication.

Fast forward I get an email saying my truck has been built. I get on and check the window sticker only to find that not only did he change it from xlt to lariat but also added the lux package as well as co pilot 360 and remote start. Another $3,910 in options I did not order. Bringing the msrp to $39,570.

From my research over the last day or so it seems this is a common dealer tactic to either get more money out of the customer that placed the order or to get them to walk away from the vehicle so they can just put on their lot for adm? Went from excited to kinda bummed after waiting 11 months for it to be built for there to be games now.

Anybody else been in this situation? Is there anything else that can be done or am I just kinda stuck with what I got and can take it or leave it? Thanks for any help I really appreciate it.

For every upgrade that is ordered the dealer gets a “holdback” from Ford, that is money in the dealer’s pocket. Add to that an egregious “E-Commerce” fee of up to 30% of the trucks value, PLUS dealer overcharged add ins that the SPECIAL ORDER should NOT have… I’m guessing that a base model the dealer get’s $1,000 and that for them is not enough? These Ford Franchises are hurting and you are the target..

 

[clos0791]

Hey MTC just joined the forum. I've been lurking a little since waiting for my 23 tremor to arrive. I had originally ordered a 23 tremor xlt in avalanche grey with sunroof and sliding rear window as only added options.

I have a signed order sheet for my original order from my salesman (which I'm now finding out doesn't really mean much) with options and total of $32,315 msrp. Also that I'm to get dplan pricing as my mother in law works at the dealership.

A couple of months after placing my order I started to see pics online of the interior in the xlt tremor and was not what I was expecting and didn't really care for it. So I emailed my salesman and requested that he change my xlt to a lariat and remove the rear sliding glass option as it comes powered in the lariat package. He emailed me back and said he got the changes made and that was the last of our communication.

Fast forward I get an email saying my truck has been built. I get on and check the window sticker only to find that not only did he change it from xlt to lariat but also added the lux package as well as co pilot 360 and remote start. Another $3,910 in options I did not order. Bringing the msrp to $39,570.

From my research over the last day or so it seems this is a common dealer tactic to either get more money out of the customer that placed the order or to get them to walk away from the vehicle so they can just put on their lot for adm? Went from excited to kinda bummed after waiting 11 months for it to be built for there to be games now.

Anybody else been in this situation? Is there anything else that can be done or am I just kinda stuck with what I got and can take it or leave it? Thanks for any help I really appreciate it.

I would take the Lariat with the added options. I know it is more money but I think they are well worth it.

 

[Redline]

If it's on the window sticker and built, you either take it or leave it. My salesman ordered me cross bars by mistake and then charged me $330 for them because "we have to sell it exactly the way it is on the window sticker". I was made to purchase them, even though I didn't order them. That's small potatoes compared to what they did to you, though. If you can afford it, I'd still take the truck. You will love it.

 

[Darrel R. Ferguson]

I would take the Lariat with the added options. I know it is more money but I think they are well worth it.

I agree, mine is loaded and I like all of it. enjoy!

 

[Speed2000]

Lux package is standard on lariat now.

 

[Toptremor]

Thanks for the feedback guys. I'm most likely still going to go through with the purchase of the truck, as long as there is no more surprises when that time comes.

Ive been telling myself that at least Im getting something of value with the extra Im paying versus them just outright marking it up.

I'm going to head down and talk to my salesman in the morning.

 

[A-a-ron]

Lux package is standard on lariat now.

Not on a 23 order

 

[lajlmt]

Thanks for the feedback guys. I'm most likely still going to go through with the purchase of the truck, as long as there is no more surprises when that time comes.

Ive been telling myself that at least Im getting something of value with the extra Im paying versus them just outright marking it up.

I'm going to head down and talk to my salesman in the morning.

Get ready…so far it’s not looking like it’s amicable

 

[Dslaughterbeck]

Take it you honestly won't regret it. Those options are nice.

 

[Toptremor]

Get ready…so far it’s not looking like it’s amicable

I know right. Hopefully that's the only "mistake" they make.

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