- First Name
- Wes
- Joined
- May 29, 2023
- Threads
- 12
- Messages
- 213
- Reaction score
- 336
- Location
- Clarion, PA
- Vehicle(s)
- 2023 Maverick XLT EB
- Engine
- 2.0L EcoBoost
- Thread starter
- #1
@Ford, if you see this, help!!!
TLDR: Mavericks have zero parts availability and it is super-frustrating!
First week of June this year, I entered my truck into the Carlisle Ford Nationals with the MTC, got to meet quite a few nice folks and see lots of Fords. On my way home (about 180 miles), my check engine light comes on.... Truck seems ok, drives ok, sounds ok...and it is late at night so we keep going.
The next day, we head to the auto parts store to read the code, dude says it is EVAP Code P0456, and that it's a hard code that can only be reset by a dealer. ok.
So then, on June 5, I call my local dealer, they set up an appt for 6/12/23. I go to the appointment, they read the same code that I told them was triggering the CEL when I made the appointment. Tech resets code, service manager comes out and says that they need the truck to have 1/2 tank of gas for proper diagnostics. I say ok, they make another appointment for July 3. I go back with 1/2 tank. They say yeah, you have an evap problem, we need to order some parts, not sure how long it will be because the parts are back-ordered.
August 11, I go back to the dealer to get the trailer wire recall fixed (another fiasco that I will not get into here), and service manager says still no evap parts, and no eta.
I call them a few weeks later, still no parts no ETA... this is going on 3 months now. I ask the service manager to get the part numbers for me so I can search for them myself. Parts guy gets on the line and gives me part number NZ6Z9D333A Evaporative Emissions System Line. Turns out it isn't part(s), it is a part, that we are waiting for, a hose.
I get on google, search high and low, send emails, make calls.... and find that this hose is nowhere to be found on Earth. Not even junkyards. Note: the part number is now NZ6Z9D333H, no idea why the change... maybe they fixed the problem with the old one? Who knows.
October 1, I enter the truck into a local show... people love it, 1000's walk by, hundreds check it out closely, I converse with many. I tell them I like it, but that I would hold off until Ford catches up, because heaven forbid if you need to fix anything that inhibits drivability you would be clean out of luck.... you'd be walking until your parts come in, no telling how many months later.
Couple days ago, I call the dealer, still no part and no eta. 4 months now. I do more research, find that this code seems to be popping up here and there. Recall in the offing, maybe.
Which brings me to this today... my CEL is still on. How do I know this is not damaging the engine in some way? According to the service dept at the dealer, I can drive the truck as much as I want, wherever I want....which makes me question, why then is it even a thing? Are they telling me the truth? What about this hose being bad is affecting the engine such that the CEL needs to come on? Are there long term consequences? Am I getting lower MPG?
My wife won't drive it, says she does not trust it. Not sure I do either. It sits in my garage mostly, we drive her car. I have just over 3500 miles on it in 8 months of ownership.
Not only do I worry about the lack-of-trust factor, there is a potential financial damage. The truck's value and salability are lower with an illuminated CEL.... what if I wanted to (or had to) sell?
So, more or less I have a vehicle I do not trust, and my ability to rid myself of it is inhibited. Truth be told, I don't want to sell, yet. But man, with my experience so far...oof. Not sure I'll do this again. I will say this as an fyi to those who may think I'm just whining - I am leaving out details of interactions that have contributed to my feelings, this post is already long enough.
ps: any readers that made it this far, congrats...aannnnnd... if you have one part number NZ6Z9D333H that you can send me, a finders fee awaits
TLDR: Mavericks have zero parts availability and it is super-frustrating!
First week of June this year, I entered my truck into the Carlisle Ford Nationals with the MTC, got to meet quite a few nice folks and see lots of Fords. On my way home (about 180 miles), my check engine light comes on.... Truck seems ok, drives ok, sounds ok...and it is late at night so we keep going.
The next day, we head to the auto parts store to read the code, dude says it is EVAP Code P0456, and that it's a hard code that can only be reset by a dealer. ok.
So then, on June 5, I call my local dealer, they set up an appt for 6/12/23. I go to the appointment, they read the same code that I told them was triggering the CEL when I made the appointment. Tech resets code, service manager comes out and says that they need the truck to have 1/2 tank of gas for proper diagnostics. I say ok, they make another appointment for July 3. I go back with 1/2 tank. They say yeah, you have an evap problem, we need to order some parts, not sure how long it will be because the parts are back-ordered.
August 11, I go back to the dealer to get the trailer wire recall fixed (another fiasco that I will not get into here), and service manager says still no evap parts, and no eta.
I call them a few weeks later, still no parts no ETA... this is going on 3 months now. I ask the service manager to get the part numbers for me so I can search for them myself. Parts guy gets on the line and gives me part number NZ6Z9D333A Evaporative Emissions System Line. Turns out it isn't part(s), it is a part, that we are waiting for, a hose.
I get on google, search high and low, send emails, make calls.... and find that this hose is nowhere to be found on Earth. Not even junkyards. Note: the part number is now NZ6Z9D333H, no idea why the change... maybe they fixed the problem with the old one? Who knows.
October 1, I enter the truck into a local show... people love it, 1000's walk by, hundreds check it out closely, I converse with many. I tell them I like it, but that I would hold off until Ford catches up, because heaven forbid if you need to fix anything that inhibits drivability you would be clean out of luck.... you'd be walking until your parts come in, no telling how many months later.
Couple days ago, I call the dealer, still no part and no eta. 4 months now. I do more research, find that this code seems to be popping up here and there. Recall in the offing, maybe.
Which brings me to this today... my CEL is still on. How do I know this is not damaging the engine in some way? According to the service dept at the dealer, I can drive the truck as much as I want, wherever I want....which makes me question, why then is it even a thing? Are they telling me the truth? What about this hose being bad is affecting the engine such that the CEL needs to come on? Are there long term consequences? Am I getting lower MPG?
My wife won't drive it, says she does not trust it. Not sure I do either. It sits in my garage mostly, we drive her car. I have just over 3500 miles on it in 8 months of ownership.
Not only do I worry about the lack-of-trust factor, there is a potential financial damage. The truck's value and salability are lower with an illuminated CEL.... what if I wanted to (or had to) sell?
So, more or less I have a vehicle I do not trust, and my ability to rid myself of it is inhibited. Truth be told, I don't want to sell, yet. But man, with my experience so far...oof. Not sure I'll do this again. I will say this as an fyi to those who may think I'm just whining - I am leaving out details of interactions that have contributed to my feelings, this post is already long enough.
ps: any readers that made it this far, congrats...aannnnnd... if you have one part number NZ6Z9D333H that you can send me, a finders fee awaits
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