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Any way to escalate private offer?

Grand Nat.

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Thanks. I'll call the dealer and ask Ithem check again. It sounded like they're done trying. I'm so disgusted.
I know you called this # but for anyone else this who needs info call 800 3923 673 have your Vin ready if you are scheduled .
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tkistre

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I wanted to past an update related to my "Private Offer." My dealer, who I work for, screwed up my offer, related to the COVP not being approved. My truck was delivered last Saturday and I went to make the purchase Monday. My sales manager was already working on the private offer with their inventory specialist from the week before because it was already shipped. I took the truck as a loaner Monday, so I could drive it and just have it in my possession, while they worked on offer. I wanted it applied at purchase. Now I realized since I work at the dealer, my sales manager may have been more persistent but after 4 days, they got Ford to assign a private offer to me! They applied the certificate number to my sale and now the truck is mine.

I was hoping to give someone some inspiration that was in the same boat. Get onto your sales manager to get it done.
 

Skeeter163

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I wanted to past an update related to my "Private Offer." My dealer, who I work for, screwed up my offer, related to the COVP not being approved. My truck was delivered last Saturday and I went to make the purchase Monday. My sales manager was already working on the private offer with their inventory specialist from the week before because it was already shipped. I took the truck as a loaner Monday, so I could drive it and just have it in my possession, while they worked on offer. I wanted it applied at purchase. Now I realized since I work at the dealer, my sales manager may have been more persistent but after 4 days, they got Ford to assign a private offer to me! They applied the certificate number to my sale and now the truck is mine.

I was hoping to give someone some inspiration that was in the same boat. Get onto your sales manager to get it done.
I am in your boat but I think you got special treatment because you work there. I don’t have any hope of getting mine.
 

Timaysz

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My Maverick has been built and is waiting to be shipped.
It is a rollover from 2022. Ford marketing can't find the private offer certificate number, neither can the dealer. They both say there is nothing more they can do. The dealer insists the 2023 order was submitted as a rollover. I'm taking the maverick either way but I really would like to save $1750. Do I have any options?
I called a customer support about the private offer a couple of times since September order Bank and they always kept telling me it wasn't in the system my salesman told me after your issued a VIN it would show up when my truck was scheduled November 3rd for production week December 19th push back to January 3rd and push the January 9th when I called customer support again the week of January the 9th and asked if they could tell me a specific day it was going to start production they told me it already had started production. I did receive an email with my vin on January 4th.. customer support still said there was no private offer in the system when I called on the 9th. then on January 12th I got the it's built waiting for shipment email and then on the January 14th I got it's shipped email ( actually woke up to it on the 14th I received the email at 345am was a nice thing to wake up to on a Saturday morning when I woke up) so I called on the 17th I called to get a rail car number which they won't give anymore but said it was currently at a rail junction in Arizona switching from union pacific rail to northern rail and my private offer was in the system now when I called on the 17th and they gave me the certificate number. if that helps any, mine didn't show up till after it was built or shipped I don't know which one but if was finally in there
 
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tkistre

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I am in your boat but I think you got special treatment because you work there. I don’t have any hope of getting mine.
I hear what you are saying, but I don't believe Ford company itself gave me special treatment. I firmly believe it was my sales manager persistence working with Ford that got the private offer approved. Now I do believe my sales manager was more partial to help me because I work at the dealer. The point being is that it is possible to get the private offer approved. Unfortunately you will have to depend on your sales manager to help. That in itself, may be a challenging task. I wish you luck!
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