This video clearly shows 4 lights, I would say the dealer stiffed you.I am. I’m getting bounced around though because no one is wanting to provide a solution for me.
I was on hold for 30 minutes earlier this afternoon. The agent didn’t even bother to check in. Just hoping that I was going to hang up. ( I assume). After the 30 minutes they cold transferred me to ford parts department. The guy there was like yea, you need to talk to Marketing so they can get resolved.
So yes, I will be fighting this one. I would like to have a $100 refund, points, or just deliver the other 2 lights to the dealer so they can get it installed.
Between customer care, the dealer ( its not the dealers fault) , and now Ford parts.
I’ll be calling Marketing tomorrow and see what happens.
I keep telling them (as you have boxed in red) that it states 4 led lamps. There’s no gray area on this…
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