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ARoughLanding

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Rochester here, my delivery date is 11/02-11/08. Dealership said it was in Illinois as of Monday 10/25.

I am losing patience haha!
 

JamesHenry

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Rochester here, my delivery date is 11/02-11/08. Dealership said it was in Illinois as of Monday 10/25.

I am losing patience haha!
Our trucks are probably travel buddies! I've been tracking mine since it left the factory. It's gone from Illinois, to Indiana, back to Illionois to now back in Indiana. Our ETA's are pretty close as well!
 

The Weatherman

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Our trucks are probably travel buddies! I've been tracking mine since it left the factory. It's gone from Illinois, to Indiana, back to Illionois to now back in Indiana. Our ETA's are pretty close as well!
How have been able to track the progress? I have a freight number but haven’t found a site that tells me anything.
Thanks.
 

JamesHenry

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How have been able to track the progress? I have a freight number but haven’t found a site that tells me anything.
Thanks.
Full disclosure, my wife handles this for me because I don't have the patience for it haha. From the Order Tracking post on this site, this is what I do:

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
 
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The Weatherman

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Full disclosure, my wife handles this for me because I don't have the patience for it haha. From the Order Tracking post on this site, this is what I do:
Thanks. I appreciate the info. Sounds complicated thou. Thanks.
 

PaulieVee

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Did you order locally?
I’m in Coram but ordered with Chapman.
I ordered online June 14th. Having it shipped to Newins Ford in Bayshore, NY
 

ARoughLanding

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Our trucks are probably travel buddies! I've been tracking mine since it left the factory. It's gone from Illinois, to Indiana, back to Illionois to now back in Indiana. Our ETA's are pretty close as well!

My truck made it to Buffalo! now its just sitting in a rail car waiting for a truck to bring it to the dealership... Let's hope that doesn't take forever. Its annoying knowing the truck is only an hour away and I can't have it yet haha!
 

jonnyredbeard

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Full disclosure, my wife handles this for me because I don't have the patience for it haha. From the Order Tracking post on this site, this is what I do:
Thanks for the info, I found out We are not in Kansas Anymore!
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