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FirstFord

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"Until further notice."

I think that phrase is becoming a theme.
 

NotAnonymous

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"Until further notice."

I think that phrase is becoming a theme.
It's the "By September" equivalent from the Bronco forum....
 

Fotomoto

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we are pausing taking Hybrid orders until further notice...
No hybrid=no sale.

Honestly I’d rather have a plug-in hybrid Maverick based on the Escape PHEV drivetrain. But Ford can’t even get those out....... The LG and Samsung quality control issues are having wide repercussions.
 
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FirstFord

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Espeer

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Are you taking hybrid orders again?
 

The64

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Hi Chapman,

In another thread (the one about Broncos), a user posted a very negative opinion of your dealership not being honest. As many of us here have orders with you, I just wanted to make you aware of the accusations and give you a chance to address them:

"One of those dealerships you mention here, I had an order with... that Stealership then sent me a revised DORAN with a small markup add on... they claimed it was from Ford - but the DORAN itemized list did NOT indicate the same charge from Ford, it only indicated the add on to the line item for the Discounted off MSRP side of the quote. Needless to say, I am not buying from that Stealership."

Again, this is not my opinion, it is quoted from another thread. All of my dealings with your company so far have been pleasant.
 

pxpaulx

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Hi Chapman,

In another thread (the one about Broncos), a user posted a very negative opinion of your dealership not being honest. As many of us here have orders with you, I just wanted to make you aware of the accusations and give you a chance to address them:

"One of those dealerships you mention here, I had an order with... that Stealership then sent me a revised DORAN with a small markup add on... they claimed it was from Ford - but the DORAN itemized list did NOT indicate the same charge from Ford, it only indicated the add on to the line item for the Discounted off MSRP side of the quote. Needless to say, I am not buying from that Stealership."

Again, this is not my opinion, it is quoted from another thread. All of my dealings with your company so far have been pleasant.
Yep - and I'm not buying from Chapman, but that post looks particularly petty to me, and it is definitely out there for all to see...
 

Gabbydad

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Chapman's got over 400 orders by now, that alone is telling. I'm one of them and so far the timely response to questions, not just by Tom but his staff as well has been exemplary. Every contact has been courteous and professional. Just one person's experience.
 
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TXM2

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Hi Chapman,

In another thread (the one about Broncos), a user posted a very negative opinion of your dealership not being honest. As many of us here have orders with you, I just wanted to make you aware of the accusations and give you a chance to address them:

"One of those dealerships you mention here, I had an order with... that Stealership then sent me a revised DORAN with a small markup add on... they claimed it was from Ford - but the DORAN itemized list did NOT indicate the same charge from Ford, it only indicated the add on to the line item for the Discounted off MSRP side of the quote. Needless to say, I am not buying from that Stealership."

Again, this is not my opinion, it is quoted from another thread. All of my dealings with your company so far have been pleasant.
I got concerned too when I saw that. Following.
 

BeachBum

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Chapman's got over 400 orders by now, that alone is telling. I'm one of them and so far the timely response to questions, not just by Tom but his staff as well has been exemplary. Every contact has been courteous and professional. Just one person's experience.
seconded
 

TXM2

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Chapman's got over 400 orders by now, that alone is telling. I'm one of them and so far the timely response to questions, not just by Tom but his staff as well has been exemplary. Every contact has been courteous and professional. Just one person's experience.
Most certainly, Chapman's staff has been nothing but courteous and extremely efficient. But so far, honestly, we have all bought into the offer of a perfect transaction. Yet, no one has received their first product to talk about the experience. Judging by the ordering experience, I expect nothing less, but can't help being anxious and doubtful seeing all dirty games some other dealers are playing.
 

The64

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@Dealerinsider

In another thread, a user posted a very negative opinion of your dealership. It is as follows:

""One of those dealerships you mention here, I had an order with... that Stealership then sent me a revised DORAN with a small markup add on... they claimed it was from Ford - but the DORAN itemized list did NOT indicate the same charge from Ford, it only indicated the add on to the line item for the Discounted off MSRP side of the quote. Needless to say, I am not buying from that Stealership.""

In reading more, it appears he is upset about the $47 fuel surcharge added to his order.

As he made his comments publicly, could you comment on your policies? I think with the horror stories about Broncos and other delivery problems (at other dealers) this could put people's minds at ease.
 
 







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