Wrong.
Ironically I just got an email from Ford asking about my recent experience and what could be don to make it better so I told them
Maybe someone will read it
I hope so because I don’t want anyone else to be treated this way!
Yes you can create bad reviews and all that so others are aware of shady dealer practices and i believe we do have a thread here on this forum just o highlight such dealer, i was mostly saying the dealer did not do anything that would get them in trouble legally. Plus i think they didn't scam her, they played a dirty unethical game.
So sorry to hear of this, but thank you for the post. If this happens to anyone else, I would definitely ask to see the photographic proof of the dealer's claim. I mean, who's to stop them from selling your truck to someone else who offered them more $$? Hopefully, that didn't happen, but we need to protect ourselves.So last night I get a call from someone at the dealership thanking me for my business. I replied I hadn’t completed a transaction there yet and was still waiting to hear about my truck delivery. He said it would be arriving at the dealer today, Wednesday, and my salesman would be giving me a call. I thanked him, hung up and started packing for my 8 hour road trip. I was so excited I got up at 3 AM and left by 4:30 AM. As I was driving through Jacksonville my salesman called and I was so excited! He said “I have some good news and some news that might make you a little upset.“ Then he said the truck arrived but it had been damaged on the transport truck and the roof was so damaged they had to return it! I was stunned and couldn’t say anything for a minute or two and then I just blurted out that I was not a little upset, I was a lot upset! He apologized and said they would give me highest priority for another Lariat that was unclaimed. I’m afraid that did not make me feel any better! Back to the waiting game
Update 2/3/22 - .Anyone who knows me knows I always say “everything happens for a reason!” This morning I got a call from my favorite salesman, Patrick, at my local dealer, Bozard Ford, telling me his customer who ordered a CG first edition Lariat got tired of waiting and turned it and bought a Mercedes! I’m getting dressed and on my way to get my new Maverick!!! Delivered 2/2/22, the Lunar year of the Tiger and my Lunar birth year!
Agree! They didn’t scam me but they were definitely unethical! I was just looking through communications and there was only 1 email and 1 text from the salesman. All other communication was telephone calls so no record of promises or anything.
Yeah, I dislike doing business over the phone, for that very reason. Email is self-documenting, and helps prevent the "misunderstandings" and expose the cheats.
Perhaps the damage to the roof was not repairable because someone else had possession of it already? See, honest!But...but............one of Gary Yeoman's Pledge points is "Honest".
Oh don't worry, dealer isn't happy. They have responded to my negative review on Google.I agree! It certainly hurts the reputation of the good ones
Oh I need to look it up!
