Ford CSP 25N09 - 2022 MY Front Half Shaft Replacements

[colinl]

This is the independent shops assessment.

so, did you put a jack stand under the control arms? that's an interesting observation by the second shop.

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[HeyBales]

so, did you put a jack stand under the control arms? that's an interesting observation by the second shop.

Ya - that's real "Ford Tough" if the Ford tech saw some scrapes and said damaged enough to need replacement first.
Even if they thought a bend in the control arm didn't look right because scrape was there - go look at the other side - if same scrape, and bend - is this really like hitting a big rock off-roading?

 

[Mikeske]

2nd Ford dealership said either it was jack stands or the vehicle had been towed to me personally. The new drive axles have been ordered and will be installed on Friday. I have a doctors appointment tomorrow and Thursday.

 

[Mikeske]

so, did you put a jack stand under the control arms? that's an interesting observation by the second shop.

Actually yes I had put it on jack stands when I did a oil change at home

 

[MakinDoForNow]

Actually yes I had put it on jack stands when I did a oil change at home

Got rubber cup jack stand covers for next time?

 

[Mikeske]

Got rubber cup jack stand covers for next time?

I had already bought rubber cup jack stand covers that work.

 

[Mikeske]

Seems that it is quite expensive to replace the axle if I paid out of pocket but warranty covered it and now I have the ammo to go to the first dealership I went to claiming I had a bent control arm and axle. FYI there is no shaking or problems with the new axles and the vehicle tracks straight and true

 

[710-oil-614]

Seems that it is quite expensive to replace the axle if I paid out of pocket but warranty covered it and now I have the ammo to go to the first dealership I went to claiming I had a bent control arm and axle. FYI there is no shaking or problems with the new axles and the vehicle tracks straight and true

What do you plan to do with the ammo? The dealership isn't going to admit they were wrong, they aren't going to compensate you, it's just going to waste your time and energy.

Your truck was fixed for $58. I would take the W and get on with enjoying your Maverick.

 

[Mikeske]

What do you plan to do with the ammo? The dealership isn't going to admit they were wrong, they aren't going to compensate you, it's just going to waste your time and energy.

Your truck was fixed for $58. I would take the W and get on with enjoying your Maverick.

$235.00 for a bum diagnostic fee sorry that pisses me off

 

[gp1200x]

I have a 23 Lariat AWD 4K 2.0LT and just noticed the last week or two vibrations when accelerating at half throttle. It's pretty noticeable at 55 when applying throttle. Since I use regular gas I tried a full tank of premium just to make sure I was not having retarded timing issues or engine misfires even though I was pretty sure the engine was not the issue. Have 33.5K on it since bought on July 23 and the tires still have good tread and had no vibratins up to this point. I've had many other cars and replaced CV axles on many of them myself but never had one go out so early esp. on a truck that I do not push hard. Hopefully they replace both. I actually bought the Ford extended warranty since I had an Escape once that had front drivesaft issues too. Hopefully it is a short repair time.

 

[710-oil-614]

$235.00 for a bum diagnostic fee sorry that pisses me off

Did you get a refund from the original dealership? How did this end up?

 

[gp1200x]

I have a 23 Lariat AWD 4K 2.0LT and just noticed the last week or two vibrations when accelerating at half throttle. It's pretty noticeable at 55 when applying throttle. Since I use regular gas I tried a full tank of premium just to make sure I was not having retarded timing issues or engine misfires even though I was pretty sure the engine was not the issue. Have 33.5K on it since bought on July 23 and the tires still have good tread and had no vibratins up to this point. I've had many other cars and replaced CV axles on many of them myself but never had one go out so early esp. on a truck that I do not push hard. Hopefully they replace both. I actually bought the Ford extended warranty since I had an Escape once that had front drivesaft issues too. Hopefully it is a short repair time.

I called Ford and they came an picked up the truck, took it for a test drive on the way to the local dealership and felt the issue. On the lift they saw a torn boot and both shafts vibrating. They replaced both and brought the truck back the next day once they had the new parts in. Happy with the process and no charge for the pickup since I was within 15 miles of their site.

 

[710-oil-614]

I called Ford and they came an picked up the truck, took it for a test drive on the way to the local dealership and felt the issue. On the lift they saw a torn boot and both shafts vibrating. They replaced both and brought the truck back the next day once they had the new parts in. Happy with the process and no charge for the pickup since I was within 15 miles of their site.

What Ford corporate number did you use to initiate the service?

 

[colinl]

I called Ford and they came an picked up the truck, took it for a test drive on the way to the local dealership and felt the issue. On the lift they saw a torn boot and both shafts vibrating. They replaced both and brought the truck back the next day once they had the new parts in. Happy with the process and no charge for the pickup since I was within 15 miles of their site.

this was clearly a dealership doing the test driving and picking up, not Ford Motor Company.

 

[gp1200x]

What Ford corporate number did you use to initiate the service?

I just called my local dealer and said i had a vibration issue.

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