Now, if I recall correctly Ford used to have a lot of quality problems many years ago. Rhe 80's and 90's possibly.Fire Jim Farely. He's been CEO for five years and Ford has been the most recalled brand almost every one of those years. Every quarter he talks about how these issues are killing them but nothing gets done about it. A lot of the issues precede him (Ford is the most recalled brand of the past decade) but still.
Due to this fact, they set up a quality improvement program.
Then, a number of years ago I read that they closed down the quality improvement program...either quality was good enough so "not needed anymore", or as a cost saving exercise.
My Grey matter is that this happened when all the other auto companies got their handouts while Ford didn't take one. (2009ish?)
Just putting forward old memories, maybe someone has a better grasp of the time-frame.
Where is that quality improvement program and let's get it going...PROPERLY.
Quality improvement should never stop.
ANDY
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