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Ok, so I don't think my dealer gave FORD the email that I wrote down. I placed my order on the 7th of September and I never received a confirmation email. I called my salesman and he said the order was placed and gave me the order code. I had to pester him for a couple weeks to get my Sales Code and now that I got him to send me my order preview, I have the Sales Code. This morning I gave FORD Marketing a call to confirm that I indeed have an order placed and she also informed me that I have a VIN assigned to me. My understanding was that when you received your VIN, your vehicle had been selected for a build date. Yet here I sit with a confirmed order, a VIN, but no build date and no email saying that I was selected for production.
I guess I just want to know what the hell is actually going on with my order. Do I need to contact my salesman to make sure FORD has the proper email, do I need to ask for the official DORA from my dealer, am I overreacting to why I don't have a build date? I feel like i'm in the dark on the entire process and i have to claw my way to answers.
Has anybody here dealt with these issues that can help guide me to getting the information that I need?
I guess I just want to know what the hell is actually going on with my order. Do I need to contact my salesman to make sure FORD has the proper email, do I need to ask for the official DORA from my dealer, am I overreacting to why I don't have a build date? I feel like i'm in the dark on the entire process and i have to claw my way to answers.
Has anybody here dealt with these issues that can help guide me to getting the information that I need?
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