Questions about Car Scanner Pro reading for 12v battery

[DWV]

We just took a short drive across town of 10.9 miles and the SOC before turning the vehicle on started at 89%. The drive took a total of 22 minutes and the SOC, when reaching home, was 96%. It was charging at 14.75V all the way home and when the Maverick was turned off it was at 12.62V.

Had we driven several more miles it would have reached a 100% SOC and the voltage would have read right around 12.75.

I can say that thanks to our dealership's persistence in working on our problem (which they have told me was a problem happening to almost every hybrid Maverick that they have sold and continue to service) our problem with deep sleep has finally been solved. We have not had even one single deep sleep issue since this was done by the dealership (the 100% SOC setting).

Please describe what the dealer said that they actually did. Most dealers throw up their hands and say we’re waiting on Ford to do something.

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