Odd email from Ford

[js380]

My Maverick was built 9-20 and on the rail since 10-17 originally the railcar had a delivery eta of 11-3 and has been sitting in Louisville KY since Monday. I was told the train will drop the truck at the Shelbyville KY yard with is sort of close to my local dealership in Kentucky as well. Tuesday I received a email from Ford with a month longer eta to 12-4 saying :

"To ensure your complete satisfaction, we will require additional time before your 2022 Maverick XLT is delivered to **** Ford."

Why would I receive this email? Is it a randomly generated email or is something up with the rail or a new recall ?

Thanks in advance.

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[Decayed]

Sounds like something got screwed up and they have to fix it before they deliver it.

This is all crap you never heard about before custom orders were a thing.

 

[NoVaJimmy]

Could be damage that occurred in transit, could be a recall they need to take care of before selling it, plenty of people here have seen the same message. I think one guy saw the message and still received their Maverick during their original scheduled delivery window.

 

[Carl Racki]

My Maverick was built 9-20 and on the rail since 10-17 originally the railcar had a delivery eta of 11-3 and has been sitting in Louisville KY since Monday. I was told the train will drop the truck at the Shelbyville KY yard with is sort of close to my local dealership in Kentucky as well. Tuesday I received a email from Ford with a month longer eta to 12-4 saying :

"To ensure your complete satisfaction, we will require additional time before your 2022 Maverick XLT is delivered to Tim Short Ford."

Why would I receive this email? Is it a randomly generated email or is something up with the rail or a new recall ?

Thanks in advance.

I get this email once a week since 9/15. I have no idea what it means nor does anyone at the dealer or the Ford chat. Good luck.

 

[icegradner]

Cat was stolen in the rail yard. Shortage of truck drivers to deliver vehicle. Recall hold. Transit damage. The list of possibilities is endless.

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