Loose USB

[Stoke47]

The front USB that connects to the CarPlay, if I hit a bump go over train tracks sometimes just hit the brakes too hard it will kick me off CarPlay. Something is loose inside. Any tips suggestions greatly appreciated.

Sponsored

 

[Ford Motor Company]

The front USB that connects to the CarPlay, if I hit a bump go over train tracks sometimes just hit the brakes too hard it will kick me off CarPlay. Something is loose inside. Any tips suggestions greatly appreciated.

Hello! Send us a private message with your VIN and current mileage. Allow me to see what I can do to assist. Thanks!

 

[baker]

I have the same issue. Got it replaced under warranty b/c it was a loose connection inside. Wish I could say that resolved the problem of disconnecting w every bump, but, the new one is the same: a Ford POS.

 

[litleboy]

I just replaced the USB hub. It improved the connection, but it’s still losing it.

I took it to the dealer for another reason and asked the service advisor. He said he isn’t familiar with that specific problem, but he thinks it’s either the cable/connection in the back or the module itself.

I ordered a cable-testing device and a new mini USB cable, so I’ll test that next.

 

[Dad]

I'm of the opinion that you tested your cable first thing. If the problem still persisted, looks like a dealer issue with the rear USB connection. Let us know how it resolves.

 

[litleboy]

The front USB that connects to the CarPlay, if I hit a bump go over train tracks sometimes just hit the brakes too hard it will kick me off CarPlay. Something is loose inside. Any tips suggestions greatly appreciated.

Take the panels out and push the cables in — that helped me the first time, a couple of months back. Now I’ll be replacing the cables, since pushing them in again isn’t helping anymore.

Sponsored