How to track shipping?

[Rpavel]

My Maverick was shipped on 3/1 according to Ford email. How do I track while in route to Wisconsin?

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[Old Man]

Your dealer has access to a system that can track its progress near real time. It is more accurate than calling customer support.

There is a thread in this forum on how to contact the railroads for information.

The Search function is your friend to find information.

 

[mktmgrjrm]

My Maverick was shipped on 3/1 according to Ford email. How do I track while in route to Wisconsin?

You need a rail car number. Your dealer may be able to give it to you. If not, call FORD marketing to see if the rep will give it to you. If they won't, call back later for a different rep - some will give you the rail car number and some won't. Once you have that you can use one of the railroad phone tracking systems to see where it's at (I used the CSX system). Your window sticker will have a RAMP ONE code on it - this is where your truck will be off-loaded. Once that happens and it gets on a transport truck it's pretty difficult to track it further.

 

[PCK]

You need a rail car number. Your dealer may be able to give it to you. If not, call FORD marketing to see if the rep will give it to you. . .

Is FORD marketing at Ford Chat or somewhere else?

 

[mktmgrjrm]

Is FORD marketing at Ford Chat or somewhere else?

Here is the FORD customer service number: (800) 392-3673. I'm pretty sure that is where I was able to get the rail car number. If you can't get an answer there, call FORD marketing number at (800) 334-4375.

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