Good news, bad news. The salesman told me it was damaged and then sold it to someone else!

[JennyJoannSuebeeMcNash]

She mentioned Dylan and Mike. I thought their last names were included in the posting as well, but I didn't see them in a quick search.

Nope. Not who I'm dealing with.

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[JennyJoannSuebeeMcNash]

Oh don't worry, dealer isn't happy. They have responded to my negative review on Google.

I read the Google reviews of Gary Yeoman Ford and when people respond negatively, all they do is give a canned response and want YOU to call them. Any business with any hint of customer service satisfaction would have called YOU back to fix the problem after you left messages.

 

[GreenLady]

Look what just arrived with a note that says “your business and opinions truly matter to us. We apologize that the ball was dropped, we want you to know that we are taking this to extreme levels of coaching for our employees. Please do not hesitate to reach out to me if there is anything I can do to assist in the future.” From the executive assistant at GY.

I wonder if they think I’m going to take down my review or start referring customers to them lol?

 

[JennyJoannSuebeeMcNash]

You've officially received the "Please don't sue us!" special occasion bouquet!

 

[jbpoole]

Look what just arrived with a note that says “your business and opinions truly matter to us. We apologize that the ball was dropped, we want you to know that we are taking this to extreme levels of coaching for our employees. Please do not hesitate to reach out to me if there is anything I can do to assist in the future.” From the executive assistant at GY.

I wonder if they think I’m going to take down my review or start referring customers to them lol?

Oh, how sweet!!!

Those guys at Gary Yeomans Ford - Daytona Beach are so thoughtful!!!

It's amazing what 35,000 views and 500 postings will do.

I wonder if Dylan and Mike still work there?

 

[NJ Pinelands]

Look what just arrived with a note that says “your business and opinions truly matter to us. We apologize that the ball was dropped, we want you to know that we are taking this to extreme levels of coaching for our employees. Please do not hesitate to reach out to me if there is anything I can do to assist in the future.” From the executive assistant at GY.

I wonder if they think I’m going to take down my review or start referring customers to them lol?

The flowers are nice, but if you had called back you could have had the Maverick hat too.

 

[Snax]

Look what just arrived with a note that says “your business and opinions truly matter to us. We apologize that the ball was dropped, we want you to know that we are taking this to extreme levels of coaching for our employees. Please do not hesitate to reach out to me if there is anything I can do to assist in the future.” From the executive assistant at GY.

"...the ball was dropped..."

Interesting euphemism. More like, "we stole the ball, and then sold it to someone else."

Dipsh1ts.

 

[Chicago Mike]

Flowers? Yeah, that wouldn't fly with me. How about reimbursing you for the eight hour drive or at least an accessory for your new Lariat.

 

[jbpoole]

Look what just arrived with a note that says “your business and opinions truly matter to us. We apologize that the ball was dropped, we want you to know that we are taking this to extreme levels of coaching for our employees. Please do not hesitate to reach out to me if there is anything I can do to assist in the future.” From the executive assistant at GY.

I wonder if they think I’m going to take down my review or start referring customers to them lol?

The "extreme level of coaching" for their employees consists of the following topics:
1. Not all female customers are as gullible and weak as you think.
2. Carefully guard VINs until after the deal is done.
3. How to cover your tracks when lying to customers.
4. Here's what you can do to customers and still not get us sued.
5. Damage control - more useful lies.

 

[GreenLady]

Oh, how sweet!!!

Those guys at Gary Yeomans Ford - Daytona Beach are so thoughtful!!!

It's amazing what 35,000 views and 500 postings will do.

I wonder if Dylan and Mike still work there?

Pretty sure they do! Dylan is one of their top salesmen!

 

[GreenLady]

"...the ball was dropped..."

Interesting euphemism. More like, "we stole the ball, and then sold it to someone else."

Dipsh1ts.

You forgot “lied about it and then sold”

 

[GreenLady]

Flowers? Yeah, that wouldn't fly with me. How about reimbursing you for the eight hour drive or at least an accessory for your new Lariat.

The "extreme level of coaching" for their employees consists of the following topics:
1. Not all female customers are as gullible and weak as you think.
2. Carefully guard VINs until after the deal is done.
3. How to cover your tracks when lying to customers.
4. Here's what you can do to customers and still not get us sued.
5. Damage control - more useful lies.

That’s along the lines of what I was thinking!

 

[mlwdragons]

Did Ford do anything about the dealer being so dishonest?

 

[GreenLady]

Did Ford do anything about the dealer being so dishonest?

I am not aware of anything but I doubt GY would tell me!

 

[BoboysTruck]

Look what just arrived with a note that says “your business and opinions truly matter to us. We apologize that the ball was dropped, we want you to know that we are taking this to extreme levels of coaching for our employees. Please do not hesitate to reach out to me if there is anything I can do to assist in the future.” From the executive assistant at GY.

I wonder if they think I’m going to take down my review or start referring customers to them lol?

I'd send that back if that were me

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