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Frozen Backup Camera Display 2024 Maverick Hybrid

raspann

2.5L Hybrid
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Hello and happy Friday eve lol.

I have the 2024 XL Hybrid.

I am aware of the recall about the backup camera issue and have received multiple notices by US mail. However I am reluctant to get the fix that is now available.

When I called to schedule the software install, Service stated that they would have the truck all day.

I have read that some of the Ford recalls involve rectifying problems caused by initial recalls.

My Maverick has lane detection. During night driving two driver alerts occur at random, one about pulling over, the other saying rest ssuggested. My sales rep relayed that I should signal for lane changes, but the alerts appear when I am within my lane. I inquired again about the alerts during my first service visit at 10k miles. I was advised to get my battery checked. So then I consulted the manual. On page 255 the lane detection system is discussed. It notes that lane detection tries to read the road markings, but does not work well. Disabling it in the event of erroneous function was suggested.

With my backup camera first there was a change where it started showing a message to check surroundings before moving in reverse. Was some sort of update pushed through the modem? Today I finally experienced the frozen view problem. I turned off the engine then restarted, tried R again and the camera worked normally now showing a perforated black line going out the middle of the truck, in addition to the check surroundings message. Was another update sent?

I am going to delay the recall visit until I get more information from Ford.

Thanks for reading this post. Aniticipating your feedback.
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HeyBales

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No - those helpers on the screen have been there already.

Only over the air update possible is the radio software - if you are setup correctly to get it.
And there hasn't been one since you got the truck. Prior years possibly.

Sure you didn't have the Zoom enabled? That causes the lines to drop.

Or you are experiencing bugs - which is the whole reason for the software upgrade.
Only you had bugs that caused things to be missing from view.
 
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raspann

raspann

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Thanks, much appreciated.
 

dsford

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I did the update because the back up camera on my 2024 hybrid had this freezing problem from the time I received it over 15 months ago. It took the dealer about an hour to complete and it solved the problem. Have not had any freezing of the camera since.
 
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raspann

raspann

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Thanks, all other posts regarding the time to apply the fix match yours. As per the earlier reply as well, my misgivings are gone and I will get it done ASAP.
 

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Phimosis

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Hello and happy Friday eve lol.

I have the 2024 XL Hybrid.

I am aware of the recall about the backup camera issue and have received multiple notices by US mail. However I am reluctant to get the fix that is now available.

When I called to schedule the software install, Service stated that they would have the truck all day.

I have read that some of the Ford recalls involve rectifying problems caused by initial recalls.

My Maverick has lane detection. During night driving two driver alerts occur at random, one about pulling over, the other saying rest ssuggested. My sales rep relayed that I should signal for lane changes, but the alerts appear when I am within my lane. I inquired again about the alerts during my first service visit at 10k miles. I was advised to get my battery checked. So then I consulted the manual. On page 255 the lane detection system is discussed. It notes that lane detection tries to read the road markings, but does not work well. Disabling it in the event of erroneous function was suggested.

With my backup camera first there was a change where it started showing a message to check surroundings before moving in reverse. Was some sort of update pushed through the modem? Today I finally experienced the frozen view problem. I turned off the engine then restarted, tried R again and the camera worked normally now showing a perforated black line going out the middle of the truck, in addition to the check surroundings message. Was another update sent?

I am going to delay the recall visit until I get more information from Ford.

Thanks for reading this post. Aniticipating your feedback.
I mean, it’s your call. It’s your vehicle to do with as you choose. But, if it was me and I was experiencing the problem that the recall addresses, I would take it in and get the recall done.

If I didn’t take it in for the recall, and then I back over my neighbor’s kid or their pet because the rear camera was frozen and not showing what was really happening, I would be permanently scarred, knowing that Ford did their part to fix it, but I didn’t do mine.
 
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raspann

raspann

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Thanks for the convincing insight.
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