FordPass Connectivity Problems - Europe

[Khronos115]

Does anyone know if FordPass will work in Germany with a US model Maverick? I've tried to connect and it wouldn't activate my vehicle. I have contacted Ford and they told me that my TCU was defective, but the dealership will not replace it without an active recall. Anyone have any tips to help me out here? I appreciate it.

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[KevCuRaoi]

Does anyone know if FordPass will work in Germany with a US model Maverick? I've tried to connect and it wouldn't activate my vehicle. I have contacted Ford and they told me that my TCU was defective, but the dealership will not replace it without an active recall. Anyone have any tips to help me out here? I appreciate it.

I don't know if I have any advice or tips.... but if your phone and American or European phone?? That may play a role?