Ford Points

[2lbgill]

I found that Ford that as of March,1rst put up web site for anybody to order Ford accessories online using Reward Points, or Credit cards and will ship to any address.. Anybody have any experience using the site?
https://accessories.ford.com

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[Mav_RICK]

I have found it to be a train wreck so far.

 

[Old Man]

Ordered several items. My dealer isn't setup to have them delivered to their shop so they come to my house and I take them there for installation. No problems.

 

[GreenLady]

I bought a hood deflector for my ‘22 from the dealer with points and used points for my oil change. I didn’t realize I could order some other accessory brands through my dealer until last month when I ordered the Extang Trifecta ALX cover using points from buying my ‘23. It ended up costing $139 instead of $529 and it’s a great cover!

 

[DaVicar]

I don't advise ordering the tailgate liner from them.

Since my dealer doesn't participate in their Direct to Dealer plan (free shipping), I had to have the TL delivered to the house.

The first one arrived shipped in the plastic bag that the vendor shipped to Ford, the Ford Accessories warehouse just slapped a FedEx label on it, and it arrived with a hole punched in the plastic bag big enough to lose the fastener hardware. The liner is a stiff sheet of plastic with corners that ripped open the bag. They PDF'd me a return label, and one week later, they shipped another one.

The second one was shipped exactly the same way, despite my requests to overpack it. This time, it was clearly one that had been returned before, because no one bothered to remove the older labels. And, no hardware, the bag was completely open at one end. Another shipping label was PDF'd.

I gave up on the tailgate liner, told them to credit my points back. It took 32 days for them to credit the points back to my account. There was mention of a Loyalty Discount Credit for my next order, hasn't happened, I'm not expecting much. And, there was an initial $8 shipping charge, which they don't refund. Ironic, in that the shipping was the problem in both cases.

 

[haycraftzack622]

I found that Ford that as of March,1rst put up web site for anybody to order Ford accessories online using Reward Points, or Credit cards and will ship to any address.. Anybody have any experience using the site?
https://accessories.ford.com

I order the fit kit and I had good luck my order arrived on time and had no issues having it delivered to my house.

 

[Cocobean]

I don't advise ordering the tailgate liner from them.

Since my dealer doesn't participate in their Direct to Dealer plan (free shipping), I had to have the TL delivered to the house.

The first one arrived shipped in the plastic bag that the vendor shipped to Ford, the Ford Accessories warehouse just slapped a FedEx label on it, and it arrived with a hole punched in the plastic bag big enough to lose the fastener hardware. The liner is a stiff sheet of plastic with corners that ripped open the bag. They PDF'd me a return label, and one week later, they shipped another one.

The second one was shipped exactly the same way, despite my requests to overpack it. This time, it was clearly one that had been returned before, because no one bothered to remove the older labels. And, no hardware, the bag was completely open at one end. Another shipping label was PDF'd.

I gave up on the tailgate liner, told them to credit my points back. It took 32 days for them to credit the points back to my account. There was mention of a Loyalty Discount Credit for my next order, hasn't happened, I'm not expecting much. And, there was an initial $8 shipping charge, which they don't refund. Ironic, in that the shipping was the problem in both cases.

Yikes

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