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Ford Pass app incorrect (can’t start, says running, location wrong, etc.)

GRABBR

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Ford Pass app, on iPhone. Can’t remote start cause says it’s running (when it isn’t). Location wrong. Says I’m somewhere that I was in the past. Tried restating app, restarting phone, delete and reinstalling app, to no avail. Phone and app updated. At a loss. Anyone else experience this?
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MaverickMark

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Ford Pass app, on iPhone. Can’t remote start cause says it’s running (when it isn’t). Location wrong. Says I’m somewhere that I was in the past. Tried restating app, restarting phone, delete and reinstalling app, to no avail. Phone and app updated. At a loss. Anyone else experience this?
The ford app shows me parked in the Atlantic ocean when I'm home in California, lol. Dumb
 

REMUB40

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You need to update the Sync software. I tried the wifi approach with no luck. I downloaded it from Ford website onto a USB stick. Be patient when you install it. It took a minute to start the install. Everything will be back to normal.
 

SamFranco

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Ford Pass app, on iPhone. Can’t remote start cause says it’s running (when it isn’t). Location wrong. Says I’m somewhere that I was in the past. Tried restating app, restarting phone, delete and reinstalling app, to no avail. Phone and app updated. At a loss. Anyone else experience this?
Updating and reinstalling wasnt my problem. I had to delete my old truck from their system then reinstall.
 

bjwnet397

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Ford Pass app, on iPhone. Can’t remote start cause says it’s running (when it isn’t). Location wrong. Says I’m somewhere that I was in the past. Tried restating app, restarting phone, delete and reinstalling app, to no avail. Phone and app updated. At a loss. Anyone else experience this?
I deleted Ford Pass b/c of that ridiculous 60+pg accept this terms & conditions popup that I do not trust in light of recent announcements that auto makers are giving our data to authorities w/o a warrant.
 
OP
OP
GRABBR

GRABBR

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Clubs
 
You need to update the Sync software. I tried the wifi approach with no luck. I downloaded it from Ford website onto a USB stick. Be patient when you install it. It took a minute to start the install. Everything will be back to normal.
Thanks REMUB40. That did it.
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